Ticket template with layout information
Hello,
I noticed the following very user-friendly behaviour.
The ticket templates are only displayed for the matching layouts. This means that if I want to use a ticket template that does not use the standard layout, I have to click at least twice until I get the desired result. It would be desirable to click on the template and select the appropriate layout. In my opinion, the template should include the layout... Is there a way to force this more useful behaviour?
Regards
Sven