Time entrered on support Tickets and the impact on Zoho CRM Accounts.

Time entrered on support Tickets and the impact on Zoho CRM Accounts.

Hi, we will use Zoho CRM and Desk sharing the Accounts and Customer Database. 

The question is:  The entered support time on a ticket on Desk can decrease the amount of the available support hours on the CRM Account?


Regards.


Fabian.