Do you have plans to be able to create an invoice for a customer directly from the "Time Entry" tab in a ticket? I would like to invoice for anytime spent dealing with a ticket, so it would make sense to be able to create an invoice from all the data stored in the ticket at a suitable time such as when the ticket is closed.

Something like the "Timesheet" function in Books would be perfect so then you can decide which elements of the ticket also get included in the invoice. It would then be great to be able to setup a schedule so that invoices are raised automatically for any appropriate tickets (that have been set as billable) according to a set schedule (every month etc.).

There is a feature to record a call as "Billable" in CRM but I cannot see any useful function for this.

I look forward to hearing from you.

Thanks.