Trying to create a dashboard to show tickets opened today and who they are assigned to
Title sort of says it all, I'm looking to create a dashboard to display for my support team and just cannot figure it out...
it would show ideally on a graph
- All the tickets created today(or this week)
- How many tickets each agent has been assigned
- Status of those tickets: new, closed etc.
Zoho analytics doesn't seem to be pulling in live data its a little bit delayed but correct me if i'm wrong.
Thanks,
Sam