I've made some custom Service Level Agreements in Zoho Support. I want to delete one of them, but there appears to be some kind of bug which is preventing me from doing so.

When I delete, the SLA remains, and when I choose to deactivate, I get an error message saying " Unable to process your request  click  here  go back."

What I think is happening is the delete has failed to remove the SLA (due to a bug), and so the system cannot recognise the SLA to deactivate it. Either way, the SLA is still there and I think still active, which is interfering with the function of other SLAs. 

I want to only have one active so I can test the functionality. Have you heard of any problems with deleting SLAs before?

Many thanks,
Chris