Unable to receive emails from website contact form

Unable to receive emails from website contact form

Hi everyone,


I'm currently using Zoho as my e-mail provider for my Shopify store. I used these instructions to configure the DNS records and it's working fine, because I can both send en receive emails from this address. There is only one problem: I don't receive a message when a customer fills in the contact form at this page of my store. I have tried different solutions, but nothing seems to work and it's really frustrating. I've already contacted the customer support of Shopify, but they say it's correctly done on their end, so they advised me to get in touch with you. I hope you guys can help me and I would like to thank you in advance!

Kind Regards,

Ralph