Unable to Send Ticket Reply as a Contact in Zoho Desk?

{
  "channel": "EMAIL",
  "to": "support@my.zohodesk.com",
  "fromEmailAddress": "sample@email.com",
  "contentType": "plainText",
  "content": "sample comment.",
  "isForward": "true"
}

{
    "errorCode": "UNPROCESSABLE_ENTITY",
    "message": "The value passed for the 'fromEmailAddress' parameter is invalid."
}

• Topic Participants

• George Kanatt

• Shivani | Zoho Desk

  

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