Using draft email threads within a Support Request
Using draft email threads within a Support Request
Draft Threads...
I'm often distracted from being able to complete and send an email thread (telephone calls, unscheduled meetings, etc.), so I save it as draft in order to come back and complete it another time, but...
How do you delete a draft email thread from the Support Request if you no longer wish to send it?
How can you quickly search and find "draft" email threads (i.e. so that I can see which draft threads I have unfinished and perhaps forgotten about)?