Using the API to write/read data to a Custom field collection
We when create our tickets, we are selecting from a dropdown list of values.
We would like to using the API add more values to the list so they can be selected.
"cf": {
"cf_company": "Zydus"
}
The user selected "zydus from a dropdown"; we would like to read all the available "cf_company" values in an API call and add more to the list via a post.
We basically want to send information to Zoho, and have that information be available to be selectable on the ticket.