Viber Chatbot for Zoho Desk

Viber Chatbot for Zoho Desk

This plugin enables SMS and MMS communication between agents and end-users. End users can ask for help via Viber chatbot it will create as a Ticket in Zoho Desk and support engineers can reply with a solution from Zoho Desk, it will be created as a chatbot reply in Viber Chatbot.

Extension Link: https://marketplace.zoho.com/app/desk/viber-for-zoho-desk

Help-Link: https://www.oapps.xyz/learnmore/viber

Key Features:

Inbound and outbound message support
Tickets and threads concepts implementation in both Zoho Desk and Viber Chatbot
Able to send and receive attachments
Direct replies can be sent to any Viber Chatbot from Zoho Desk

For any support please contact us help[at]oapps[dot]xyz

- OAppS Team