I understand that Zoho has moved to a 'Ticket_Update' event for standard ticket deletions and we have been able to change our processes to handle those events. However when a ticket is merged I have been informed that I should receive a 'Ticket_Delete' event for that ticket, but my cache of the hooks I have received shows absolutely no Ticket_Delete events. Even if I permanently delete a ticket from the recycle bin manually I am not seeing any Ticket_Delete hooks come through.

My hook subscription is as follows:

2. [
3.     {
4.         "id" : $removed,
   
5.         "subscriptions" : {
6.             "Ticket_Thread_Add" : {
7.                 "departmentIds" : [ 
8.                     $removed
9.                 ]
10.             },
11.             "Contact_Add" : null,
12.             "Ticket_Update" : {
13.                 "departmentIds" : [ 
14.                     $removed
15.                 ],
16.                 "includePrevState" : false
17.             },
18.             "Ticket_Add" : {
19.                 "departmentIds" : [ 
20.                     $removed
21.                 ]
22.             },
23.             "Ticket_Delete" : null,
24.             "Ticket_Comment_Add" : {
25.                 "departmentIds" : [ 
26.                     $removed
27.                 ]
28.             },
29.             "Contact_Update" : {
30.                 "includePrevState" : false
31.             },
32.             "Account_Add" : null,
33.             "Account_Update" : {
34.                 "includePrevState" : false
35.             }
36.         },
37.         "url" : $removed,
    
38.         "ignoreSourceId" : null,
39.         "createdTime" : "2019-01-27T07:54:15.530Z",
40.         "modifiedTime" : "2019-01-27T07:54:15.530Z",
41.         "createdBy" : $removed,
42.         "isEnabled" : true
43.     }
44. ]