What's new on Zoho Marketplace in February 2022

What's new on Zoho Marketplace in February 2022



Zoho Marketplace offers 1,000+ extensions to help connect and enhance your Zoho products. Here's a list of the new extensions released in February 2022:

Telephony extensions
Last month we released three new telephony extensions. These extensions are supported by Zoho CRM, Zoho Desk, Zoho Recruit, Zoho SalesIQ and Bigin. Start making calls from your Zoho products, and receive incoming call pop-ups to get contextual details even before you answer the call. Enable click-to-call and log call recordings in the contact record after the call ends. Click below to learn more.



UNIVERGE BLUE® CONNECT for Zoho (Only available for US and EU)






Extensions for Zoho CRM
In addition to the 500+ Zoho CRM extensions, we released seven new extensions for Zoho CRM in January, 2022. These no-code, ready-to-use extensions do not just integrate other apps with Zoho CRM, but also add functionalities to help sales people effortlessly improve their performance.


Streamline your CRM process with Tellephant's WhatsApp Business API integration for Zoho CRM and connect with your customers instantly through whatsapp. Automate outgoing WhatsApp messages directly from Zoho CRM, and more.


Automate your email marketing by syncing records between Zoho CRM and Mailchimp. Monitor your sync logs and view the difficulties you encountered while synchronizing records, take advantage of multi-language support, and more.


Magento 2 Zoho CRM (Only available for US and IN)
Synchronize your Magento store data with Zoho CRM using the Magento extension for Zoho CRM, Streamline your workflow by managing your leads and contacts without switching between platforms.


Google Routes for Zoho CRM (Only available for US)
Create location markers and build routes directly into the records of leads, contacts, accounts, deals, sales orders, and purchase orders modules of Zoho CRM. Build routes on the map using a subform with addresses and more.


Browse, add, and access all files related to a customer from the Custom Module of Zoho CRM. Instantly share files with others without having to open Google Drive. Store and manage files efficiently from a centralized location in Zoho CRM to collaborate better in real time.


Bigin For Zoho CRM (Only available for US)
Manage deals and tasks across modules of Bigin and Zoho CRM. Add contacts, accounts, and deals to Bigin from Zoho CRM. Sync stage history of deals between the two applications in real-time and more.


Commercient File SYNC for Zoho CRM (Only available for US and EU)
Sync all your files from any other platforms to Zoho CRM to deliver contextual sales and customer support experiences to your customers. Easily sync sales quotes, invoices, purchase orders and more from your ERP to Zoho CRM.

Extensions for Zoho Desk
Deliver stellar customer service and win customer loyalty with Zoho Desk. In addition to the 200+ extensions for Zoho Desk, we released four new extensions last month. Connect your favourite business apps with Zoho Desk in a snap without writing a single line of code. 


View key information of the related tickets, such as ticket ID, ticket owner, status, and date/time created. Find related tickets that match the field value of a specific custom field, or all added custom fields and more.


Twilio Extension for Zoho Desk (Only available for US)
Send SMS messages from your Zoho Desk tickets to the client's mobile number directly to drive customer acquisition and retention. Automatically store the SMS replies received from the customers with their existing records in Zoho Desk tickets and more.


Vonage for Zoho Desk (Only available for US)
Enable support agents to send SMS messages to their clients, directly from within the Zoho Desk. The support agents can utilize SMS communication as a channel to monitor activities associated with their business processes using this extension and maintain a more personal point of contact with their clients.


Zoho Desk to SimPRO (Only available for US)
Transfer Zoho Desk tickets to simPRO job or quote. Auto lookup and connect tickets to parent customers. Create new site or link jobs/quotes to default sites and more.

Extensions for other Zoho applications
There are now even more extensions to help you improve customer experiences, boost collaboration, break data silos, and improve ROI. 


M1xchange for Zoho Books (Only available for IN)
Enable seamless invoice discounting through M1xchange. Check the status of invoices from Zoho Books with just one click. Once invoices are paid from M1xchange, they are reconciled and their status is updated in Zoho Books. 


CorTexter Vacancy for Zoho Recruit (Only available for US and EU)
Get a more diverse range of qualified candidates using CorTexter Vacancy for Zoho Recruit. Analyze text complexity and provide suggestions for simplifying job ads for Zoho Recruit. Automatically detects vague language, in-office slang, and unnecessary jargon with replacement suggestions and more.


EduThrill for Zoho Recruit (Only available for US)
Shortlist the best candidates while assessing their skills through AI-powered algorithms and granular, actionable reports using EduThrill for Zoho Recruit. Get reports and 360-degree SWOT analysis of each candidate directly within Zoho Recruit and more.


Enable your teams to track all their bugs in a single place in Bug Viewer for Zoho Sprints. Prioritize and track open bugs that need to be fixed for upcoming release. Receive notifications whenever someone leaves a comment or updates the status of an issue in bug viewer and more.

Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace.
 
Here's an archive of all the releases from previous months, in case you missed any: New on Zoho Marketplace

    • Sticky Posts

    • What's new on Zoho Marketplace

      You can now find newly published "What's new on Zoho Marketplace" articles on Zoho Marketplace's Knowledge Base. Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. Explore Zoho Marketplace
    • Recent Topics

    • Introducing Hiring Pipeline for Vendor Portal

      Keeping vendors informed about candidate progress is often challenging, leading to communication gaps and repeated follow-ups. To address this issue, we've released an update to the Vendor Portal feature that lets you choose to display candidates' hiring
    • Unlocking New Horizons: A Year in Review

      As we bid farewell to 2024, let's celebrate and revisit the key highlights of the year. From adding a new edition to cross-platform enhancements, here’s a roundup of all the feature updates designed to simplify accounting, optimize financial management,
    • Address Grabber function for Zoho

      I converted from ACT to Zoho. With ACT, I used an add-on called AddressGrabber to scrape the contact information from leads that I buy and contact information contained on emails and websites and directly add it as a new lead or contact. Does anyone know
    • Integrate zoom with zoho bookings please; or add optional times in zoho meetings

      Just like events - these online meetings like zoom need to be integrated with zoho bookings, and there needs to be option for customer to book a time slot. It should not be dictated by CRM user.
    • Add Owner to deluge-created module record note

      Is it possible to include the "owner" aka "creator", of a Note when creating it via delulge? This sets "superadmin" as the Note creator. I need to override it. notemap = Map(); notemap.put("Parent_Id",program_contact_id); notemap.put("Note_Content",program_contact_data.get('Note'));
    • Directly Edit, Filter, and Sort Subforms on the Details Page

      Hello everyone, As you know, subforms allow you to associate multiple line items with a single record, greatly enhancing your data organization. For example, a sales order subform neatly lists all products, their quantities, amounts, and other relevant
    • Unique and Random IDs in Zoho Forms: Organize and Secure Your Data Efficiently

      When it comes to form submissions, organizing and identifying entries effectively is crucial. Zoho Forms offers two versatile ID generation options for submissions: Unique ID and Random ID. Each serves distinct purposes, providing flexibility to meet
    • Sort By Date - Deluge

      I have the following code, which normally works to sort calls by created time. Every once in a while, it doesn't work and something sneaks through in the wrong order and I can't figure out why. calls = zoho.crm.searchRecords("Calls","(Owner:equals:" +
    • Iteration through a list - Coming up against a "Failure to update function" error

      Hi there! I've been attempting to get a deluge script working and am running into an error that I have been unable to resolve. The error I am getting is Failed to update function Error at line :18. Improper Statement. Error might be due to missing ';'
    • Can you modify "Last Activity Time" in deluge? If so what's the field name?

      I need to perform some bulk modifications on records in the Leads module, but I need to avoid changing the "last activity time" or "date modified" because I am using those fields to filter and sort leads for follow-up action. I cannot find an answer anywhere
    • How do I define a weekend

      I noticed the default for weekends does not seem to include Saturdays. How can i define weekends to include both Saturdays and Sundays? Thank you.
    • 【Zoho CRM】ポータル機能のアップデート

      ユーザーの皆さま、こんにちは。コミュニティチームの藤澤です。 今回は「Zoho CRM アップデート情報」の中からポータル機能のアップデートをご紹介します。 今回の機能アップデートにより、CRMのポータルへのログインがより簡単にできるようになりました。 【目次】 SAMLベースのシングルサインオンについて ポータルへのアクセスリンク送付について 今回のアップデートにより、アイデンティティプロバイダー(IdP)を利用している組織において、SAMLベースのSSO(シングルサインオン)を有効化できるようになりました!
    • Getting error during inserting a record in form of zoho people using zoho api

      import requests import json # Set your access token and Zoho People API base URL access_token = '1000.XXXXXXXXXXXXXXX.XXXXXXXXXXXXXXXXXXXXX' api_base_url = 'https://people.zoho.in/people/api/' # Set the form name and data to be inserted form_link_name
    • UI Arabic

      can i change the member portal UI to arabic in zoho community?
    • Resume template to include profile photo

      Hi, We would love the Resume Template to be able to include their profile photo. How can this be done? Miriam
    • Marking a form as 'done'?

      Hi! I've got a form that staff fill in when moving stock from location to location. I see the entries they've sent across and I input them into my stock control system. Is there a way to mark a form as 'done'? So that I know which entries I've input,
    • Zoho CRM - best way to search an account and assign to a deal

      Hi Everyone I am looking for some advice. I want to find the best way to complete the below steps. We have a deal and once it reaches a certain stage we need to allocate a supplier / vendor to this deal along with the salesperson. I want to add (ideally
    • Zoho Rating

      When I close a ticket, the zoho system automatically sends an email to the customer for them to leave a rating. When they leave a rating, the ticket re-opens and I have to close it again. When I close it again, the zoho system sends the customer an email
    • Zoho GC Flow is not showing in IM Channels

      I have added my social IM channels in zoho desk. Created a GC Flow to automate conversations. But Guided conversations are not showing in any platforms I have chosen; WhatsApp Instagram Messenger Web (Business Messaging) In the flow I mentioned these
    • Sharing Knowledge Base articles across multiple departments

      It would be useful to share some Knowledge Base articles across multiple departments where they are applicable, rather than having to go into other departments to find the article you're looking for. For example. Our reception uses the 'Admin' desk whereas our IT guys use the 'Support' desk, however both divisions would find KB articles about our company intranet useful. Reception does not have access to the support desk, so cannot see articles created in the Support KB. Perhaps you could install
    • Contacts marked as Spam are shown as Contacts in tickets.

      Hi Zoho, If a ticket is marked manually as Spam you get an option to set the contact as Spam as well. It would be great if there was another option to delete this Contact. This would be based on the understanding that it wouldn't be marked automatically
    • Is possible to use ${webhookTrigger.payload.street==null?"No street":${webhookTrigger.payload.street}} for to detect inline a null parameter

      Hi Team I need to know if it's possible to evaluate inline the following parameter, with the objetive to detect a null value ? I would like to use ${webhookTrigger.payload.street==null?"No street":${webhookTrigger.payload.street}} Regards, Pablo
    • Real Estate CRM

      How can I tailor my CRM for real estate? I had seen an image where the CRM included property tabs.
    • Issue with Bulk Edit Triggering Function Multiple Times in Zoho Report

      In our Zoho report, we have observed an issue where executing a function during a bulk edit operation runs the function multiple times—once for each selected report entry. This behavior is causing errors due to overlapping or redundant executions. Our
    • Is there a Kanban view of Tasks across all Projects?

      As the title indicates, I could use a Kanban view of my Tasks across my Projects. If it's there, I don't see it. If it isn't there, I'd like to submit this as a feature request. Thx.
    • Set recurring tasks in Zoho Support?

      Hello,   We use the task function in Zoho Support to set reminders for "due dates" of important events, such as lease expirations, etc. Is it possible to set some of these as recurring yearly? As of now, we have to reset every task manually after one year. Is there a way to have it reset automatically?   Additionally, is there a way to import a list of tasks and their dates into Zoho Calendar? I have not been able to do it from Zoho Support to Calendar. I tried exporting tasks from Zoho Support,
    • Help - How Can I Enter a Hourly Rate (Global Cost) for our Team for Profitability Reporting?

      Hi everyone, I'm hoping someone can help as I am at a loss and am quite shocked (if true) at the lack of functionality in Zoho Books. We run a company in which we do hourly jobs for clients and we bill based on the hours of work completed. Projects are
    • Schedule a regular backup

      In CRM I have a regular backup setup. I cannot find an option to backup Desk? I would like to take a backup before I test syncing products between CMR and Desk.
    • Limit who can submit a support ticket to your site?

      Does anyone have a use case for needing to limit who can submit tickets via your help portal? Some of our customers want to have end-users view our knowledge base articles and see tickets their IT groups have submitted but they do not want end-users to
    • Is there a way to request a password?

      We add customers info into the vaults and I wanted to see if we could do some sort of "file request" like how dropbox offers with files. It would be awesome if a customer could go to a link and input a "title, username, password, url" all securely and it then shows up in our team vault or something. Not sure if that is safe, but it's the best I can think of to be semi scalable and obviously better than sending emails. I am open to another idea, just thought this would be a great feature.  Thanks,
    • Allow us to disable the Reopen Ticket button after a ticket is closed

      Disabling the Reopen Ticket will allow us to have more control over the ticket's flow. According to support, this is currently not possible. Please add this to let us, the customers, mold the ticketing system into something that we can use for our business
    • How to Enforce Mandatory Fields (Category/Sub-category) Before Closing a Ticket?

      Hi, I'm currently using Zoho Desk and encountering an issue where agents are able to close tickets without filling out mandatory fields, specifically Category and Sub-category. I’ve already set them both as a mandatory field, but it can still be bypassed
    • Admin Control for Default Email Templates in Zoho Desk

      Hi Zoho Desk Team, We would like to request a feature enhancement related to default email templates. Currently, agents can select and set their own default email templates when replying to tickets. However, we believe this setting should be managed centrally
    • Lock out of account after password update

      This is a bit of a catch 22 situation. I updated my account password using password generator in ZohoValut. Now I am locked out of everything, as I cannot get into OneAuth for 2FA, as the password is randomly generated, without getting into ZohoValut,
    • Guidance on Making Zoho Desk Connections Available for All Data Centers

      Hi Team, I’m currently developing an application using Zoho Desk connections to manage OAuth for my third-party products. Could you please advise on the steps required to make it available across all data centers? Looking forward to your thoughts on
    • Multibrand Help Center - Share knowledge base catgories between multiple departments

      Hello, I would like to know if it is possible to share categories between multiple departments when the multi brand feature is enabled. So that then one portal exists per department, but certain categories are visible in multiple portals. After all, we
    • Unable to upload document error on zoho sign

      i am creating a document using laravel php and here is my code and i get this reponse {"code":2005,"message":"Unable to upload the document","status":"failure"} $path = storage_path($file); $ch = curl_init(); curl_setopt($ch, CURLOPT_URL, 'https://sign.zoho.com/api/v1/requests');
    • Cloud to cloud folder migration from Sharepoint to Workdrive

      I am aware of OneDrive migration: https://help.zoho.com/portal/en/kb/workdrive/migrations/microsoft/articles/migrate-from-onedrive-to-zoho-workdrive#Whats_migrated would this cover a Sharepoint migration meaning I can move a whole Sharepoint (team) folder
    • Zoho Sign / Prefill By You - Editable by Them!

      Zoho Sign seems to have two field options available - an empty field for signer(s) to complete or a field that has been prefilled by you, that becomes read only once sent.  What I would like is an option on the pre-filled by you fields, to leave them
    • How to sort a data in summary report with Monthly ?

      Hi Team, Can any one help me out how to sort a data based on monthly, Month was shuffled based on aliphatic order. i want to sort the below data monthy?
    • Next Page