WorkDrive - TrueSync

La fonctionnalité TrueSync de Zoho WorkDrive permet à ses utilisateurs de reproduire leurs documents WorkDrive web sur leur bureau et d'y accéder localement. Cela permet d'économiser votre espace de stockage sur l'ordinateur. TrueSync vous permet également de synchroniser les fichiers de Zoho WorkDrive web avec votre ordinateur, et vice versa.

Avec TrueSync, les données de votre ordinateur sont disponibles soit en ligne uniquement, soit hors ligne. Toute modification apportée à vos fichiers sera automatiquement synchronisée avec l'application web WorkDrive.

En ligne uniquement

Les fichiers et dossiers en ligne uniquement n'occupent pas d'espace sur le disque dur. Vous pouvez voir la liste des fichiers et dossiers disponibles dans le lecteur virtuel, mais ils ne sont pas réellement téléchargés tant que vous ne les ouvrez pas pour les afficher ou les modifier.

Disponible hors ligne

Les fichiers et dossiers dans cet état sont téléchargés et disponibles sur votre disque dur. Vous pouvez travailler directement dessus et les changements effectués sont automatiquement synchronisés avec la version web. 

Télécharger et installer TrueSync

Bon à savoir

• L'installation ne peut être effectuée qu'avec le droit d'administrateur. 
  
• L'application TrueSync est actuellement disponible uniquement pour les systèmes d'exploitation Windows et Mac.
  
• Versions d'OS supportées :
  
• Pour Windows : Windows 7 et supérieur
  
• Pour Mac : OS X 10.14 et supérieur

Icônes d'état de WorkDrive TrueSync

Dans le dossier WorkDrive TrueSync, les icônes d'état montrent l'état de synchronisation de tous vos fichiers et dossiers.

Les différentes icônes d'état sont :

En ligne uniquement : les fichiers sont uniquement disponibles en ligne. Lorsque vous ouvrez un fichier, il est téléchargé sur votre ordinateur pour être visualisé. Une fois que vous aurez fermé le fichier, il ne sera plus disponible sur votre ordinateur.

Disponible hors ligne : les fichiers ont été téléchargés sur votre ordinateur et sont disponibles hors ligne. Les fichiers téléchargés occuperont l'espace requis sur le disque dur.

 

Synchronisation partielle : lorsqu'un dossier contient une combinaison de fichiers en cloud uniquement et hors ligne, l'icône de synchronisation partielle s'affiche comme état.

 

Synchronisation en cours : lorsque vous synchronisez ou mettez hors ligne certains fichiers dans le lecteur virtuel, l'icône de progression s'affiche comme état jusqu'à ce que les fichiers soient téléchargés sur votre ordinateur.

 

​Erreur de synchronisation : lorsqu'il y a une erreur dans la synchronisation ou le téléchargement des fichiers dans votre lecteur virtuel, l'icône d'état d'erreur de synchronisation s'affiche au-dessus des fichiers. Une fois le problème résolu, le fichier sera synchronisé et l'icône d'état appropriée s'affichera.

Icônes d'état manquantes dans WorkDrive TrueSync

Au sein du dossier WorkDrive TrueSync, tous les fichiers et dossiers synchronisés seront affichés. Vous pouvez vérifier ici si les icônes d'état fonctionnent ou non. Dans certains cas, les icônes d'état n'apparaissent pas sur les fichiers et dossiers du dossier TrueSync.

Les icônes d'état n'apparaîtront pas sur les fichiers et les dossiers si elles ont été désactivées dans les préférences de l'application de synchronisation.

Restrictions spécifiques à l'OS

• Windows : l'explorateur Windows ne peut charger que 11 icônes d'état à partir des applications installées sur votre système. Les icônes d'état de WorkDrive doivent figurer parmi les 11 premières afin d'être chargées par l'explorateur Windows dans le dossier de synchronisation.
  
• MAC : si les icônes d'état n'apparaissent pas dans le dossier WorkDrive TrueSync, assurez-vous que les extensions "Finder" pour WorkDrive sont activées.

Déplacer votre cache WorkDrive TrueSync vers un autre drive (Windows)

Votre dossier cache stocke les données des fichiers et dossiers récemment ouverts, vos données hors ligne et les données des éléments qui doivent encore être synchronisés.

Vous pouvez parfois avoir besoin de libérer de l'espace sur votre lecteur principal (C:\) pour installer d'autres programmes. Avec la fonction de déplacement du cache de WorkDrive TrueSync, il est facile de déplacer vos fichiers WorkDrive vers un autre drive de votre machine en toute sécurité afin de libérer suffisamment d'espace pour installer des applications sur votre drive primaire.

Déplacer vos fichiers cache téléchargés vers un autre drive

• L'application TrueSync >> Paramètres >> Préférences >> Compte.
  
• Sélectionnez le drive dans lequel vous voulez déplacer votre dossier de cache à partir du menu déroulant dans la section Cache Drive.
  

Bon à savoir

• Assurez-vous que vous avez la permission et l'accès au drive cible où vous voulez déplacer votre cache WorkDrive TrueSync.
  
• Vérifiez que vous disposez de suffisamment d'espace de stockage pour transférer votre cache sur un lecteur.
  

N'hésitez pas à nous faire part de vos questions dans la partie commentaires ci-dessous.

 

L'équipe Zoho France

• Topic Participants

• Kinjal Lodaya

  

• Sticky Posts

• Collaboration sans faille avec Zoho One

  Bonjour à tous, Dans cet article nous allons voir comment Zoho One permet une collaboration à différents niveaux .       La façon dont nous travaillons évolue. À mesure que les entreprises se mondialisent, la plupart des activités sont menées en équipe.

• Recent Topics

• Refund

  My plan expired today, and I updated my payment details with a new credit card. At the same time, I wanted to downgrade, but the system wouldn’t allow the downgrade until the payment details were updated. As a result, I was charged for the same plan before

• Calling Function via REST API with API Key gives 401 using Zoho Developer

  Hi, I created a couple of functions using the one month trial of Enterprise edition, which I was able to call using the API Key method from Postman and from an external site. Now that my trial has expired, I have created the same functions in the Developer

• Error due to - 'Internal Exception' when uploading Sign-generated PDF file to workdrive via Deluge in Zoho CRM

  Hi I wasnt getting this error a few days ago and my code had not changed, so I'm wondering if there's a Zoho bug somewhere? I am downloading a PDF file from a Zoho Sign url using invokeurl and then uploading it to a Workdrive folder using zoho.workdrive.uploadFile.

• Embed CRM record images in email templates

  I have email templates that I want to embed dynamic images in their body - not as an attachment. For the context, the image is a QR code individual to each contact. So there are couple of challenges for which I think there is no solution in CRM: 1/ I

• Assign multiple departments to multiple helpcenters

  Hi there! I have a reseller company for a software and I'm using Zoho Desk as my helpcenter and ticket management system. The software is great and I would like to make a suggestion! With multi-branding activated, your departments that visible in help

• Zoho Desk Training

  Hello, We've had Zoho desk for a while now, but we run into issues occasionally, and I was wondering if there was a customer who currently uses it and really enjoys the functionality, that would be wiling to chat with us?

• PO Based Advance payment to Vendor

  We recommend to introduce a provision at PO to make advance payment to vendors and auto apply that advance paid later at the time of Vendor Bill submission for that PO. This will help us track PO-wise Total Payments.

• How to get Quickbooks Desktop Info into Zoho?

  Our team has used Quickbooks desktop for years and is looking at switching to Zoho books in 2026. I want to bring all old sales history over since we use Zoho CRM. I can export Item sales history and generic sales orders from Quickbooks desktop. How do

• ZeptoMail API Request

  We tried to send mail using ZeptoMail using Django. Following is my payload {'from': {'address': 'abc@abc.com'}, 'to': [{'email_address': {'address': 'xyz@xyz.in', 'name': 'Bhavik'}}], 'subject': 'Report Name', 'htmlbody': '<p>Test</p>'} Following is

• Mass import of documents into Zoho Writer

  I'm using Google's word processor at the moment but feel that Zoho does a better job (on the online apps market). Iwant to move my documents (about 50-70) to Zoho but it seems to me that I have to import them seperately. Is it already possible to upload several documents at a time or is this a forthcoming feature? Cheers Rolli :?:

• Add home page or dashboard in CRM customer portal

  is it possible to add home page or dashboard in CRM customer portal?

• User Tips: How to change the the label display name of a system defined field

  Most users know how to change field label names via Settings > Modules & Fields but if you want to change the name of a system defined field you can’t as there is no “edit properties” option.  However with a simple hack you can edit any system defined

• Search not working!

  I have items in my notebook tagged but when I search for a tag nothing comes up! Any fix for this?

• Zoho CRM Community Digest - October 2025 | Part 1

  Hello Everyone! Here's a quick recap of first two weeks of October! Product Updates: Zoho CRM Android App Update: Surveys, Blueprints, and Smarter Mobile Features! Zoho CRM’s Android app just got a useful upgrade. You can now share records, upload your

• Automate onboarding emails with CRM Workflow and Accounts module

  We’re a B2B SaaS company selling to public-sector organisations. Each organisation is stored as an Account in Zoho CRM, and each organisation typically has multiple associated Contacts. Our backend syncs product-usage data (setup status, user activity,

• Important update: Enhanced security measures for account operations in Zoho Cliq

  Greetings from the Zoho Cliq team! We’d like to share an important security update that has an influence on some admin actions such as password reset, MFA reset, and MFA backup code generation. What’s changing? With our latest security enhancements, these

• Sales Receipts Duplicating when I run reports why and how do we rectify this and any other report if this happens

  find attached extract of my report

• No Functional Autosave or Manual Save Button

  Application : Zoho Notebook So I wanted to try Zoho Notebook(On Ubuntu) as an application, I installed the application and went solving my LeetCode problems visually(Drawing mode), at one point the app just stopped saving anything... Every time I tried

• Enterprise subscription support

  My organization sells subscription services to enterprise customers, which is a different model from the consumer subscription model that Zoho Billing has been designed to support and I beleve this capability should be added. An enterprise subscription

• Issue with Creator's IF logic

  Hi, I found the following code produces unexpected results: if(-1.0 < 0.0000000) {       info "True"; } else {       info "False"; } if(-1.0 < 0.000000) {       info "True"; } else {       info "False"; } The output returned is: False True However, the

• Need option to send Package PDF in shipment email (Shipment PDF is missing Lot info)

  Is there any way to automatically attach the Package PDF instead of (or alongside) the Shipment PDF in the notification emails? We really need this feature because the default Shipment PDF creates a blind spot for our customers. It does not display Batch/Lot

• zoho creator view is not present in the workspace and blank reports

  Hi Support,  Users who have "write" permissions keep getting this error for all of our embedded reports all of a sudden. See screen shot below: Meanwhile, my developer permissions account sees a blank screen in view and edit mode as shown in the screenshots

• Customize portal email template

  Can i fetch only first name of the user in portal email template instead of the below code Hi ${User.FULL_NAME}

• Can't we let users decide which options they'd like to add at embed widget?

  It seems embed widget DOES NOT offer a feature, where users can choose options upon subscribing plans. What Zoho has instead, is that admins have to manually create plan with options. How come no one in Zoho dev team never raised issue about usability

• Reupload and rename from one field to another field (file upload)

  Hi Everyone, Sorry, i have question to use invoke url for rename and reupload attachments file to another field. Tested on development mode. Zoho C6. Refer to https://www.zoho.com/creator/help/api/v2/upload-file.html look my error notification. Does anyone

• Printing Multi-Page Reports (PDF Export)

  Hi, I am moving a report from Google's Looker Studio to Zoho Analytics and trying to reproduce the Looker page by page dashboard editing experience. With Google, what you see is what you get when you print to PDF. But I can't seem to create the same experience

• I NEED TO NUMBER TO TEXT NO HERE

  =NUMBERTEXT NEEED

• Error: View is not present in the workspace

  When saving a dashboard, user receives a popup with the following error. "View is not present in the workspace" What does this mean or refer to? There is no further insight given.

• Dear Zoho CEO: Business Growth is about how you prioritise!

  All of us in business know that when you get your priorities right, your business grows. Zoho CRM and Zoho Books are excellent products, but sadly, Zoho Inventory continues to lag behind. Just this morning, I received yet another one-sided email about

• Bin Locations

  Dear all, I am wondering if someone has the ability to develop the bin locations option for zoho inventory (integrated with zoho books) Regards, Ryan

• Create and populate a record in an instant: Introducing zero-shot field prompting to Zia's ICR

  A couple of months ago, we upgraded our in-house AI image detection and validation tool, Zia Vision, with intelligent character recognition (ICR). By training Zia with sample images, you could create and enrich CRM records with data extracted from standard

• How to Prevent Users From Skipping LMS Videos in Zoho People

  How to Prevent Users From Skipping LMS Videos in Zoho People Hello Zoho Developers, In this blog, we will quickly look at how you can stop users from skipping or fast-forwarding videos in Zoho People LMS. Zoho People provides a feature called Disable

• [Integration Edition] Deluge Learning Series – Custom API with Deluge | November 2025

  We’re excited to conclude this four-month Integration Edition of the Deluge Learning Series: Session 1 – Integrating Zoho Apps with Deluge Using Built-In Integration Tasks Session 2 – Integrating Zoho Apps with Deluge Using invokeURL and invokeAPI Session

• Tips for Organizing Workflows and Improving Team Coordination in Zoho

  Hi everyone, I’m looking for some general advice on how different teams are organizing their daily work within Zoho’s apps. Our team recently expanded, and we’re trying to streamline how tasks, discussions, and documents are shared so everything stays

• Prevent user from viewing all records?

  I have a report that is meant to be used by vendors to view only the records that are assigned to them. All the vendor information is stored in a separate application, so I need to call a function to get the current user's ID (not the zoho user ID). The report settings criteria doesn't support using function calls, so instead I'm embedding the report in an html page like this: if (thisapp.Global.CurrentUserIs("Vendor")) {       personID = common.getLoggedInPersonID();       query = "Assigned_Vendor.ID="

• Zoho Site pages not displaying in iframes

  I simply want to show a Zoho Site page inside an iframe on another non Zoho website. When testing this across many browsers, the iframe content simply does not appear. IE reports that the host does not allow their content to be displayed in iframes. Very disappointing. Is there a way around this please? Here is the URL of the page I would like to appear in an iframe. http://ips-properties-to-rent.zohosites.com

• Zoho Inventory as connector in Zoho Creator

  Hello, It doesn't appear that Zoho Inventory is one of the many built in connectors in Zoho Creator? I see that there are non-Zoho inventory applications that have built in connectors such as Cin7, which leads me to believe that I'm missing something

• Send Zoho Forms Link using Zoho CRM Email Templates

  I have set up Zoho Forms and CRM integration to pre-populate data from Zoho CRM to Zoho Forms. The setup is working fine. I have also created an email template in the Zoho CRM deals module to send Zoho forms links. So when I send an email using that template

• My go to On Load Client Script - Fast, efficient, and works for ALL profiles; Hides everything except initial fields

  This is my on Load client script that I use for Create pages. I use a modified version for Edit and Display pages which you can create yourself using the same basic structure that I will give you below. First up, the script. Below that will be an explanation

• Custom Search using HTM+CSS Snippet

  Suppose I wanted to create my own list view using HTML and CSS snippets inside a Page with a custom search input at the top of the list (not the Search snippet). Without Javascript, is there a way to retrieve a user's entry from that search input and

• Next Page