Workflow Alerts Send Inconsistently
I can't seem to figure this out. I am trying to create specific Workflows that trigger email alerts for certain events....In each case I select 5 of our support reps to receive the notifications.....sometimes they receive them, sometimes they don't Sometimes 1 person gets one, another does not. There is no pattern. Its just very, very unreliable, and I don't get it.
Can anyone suggest anything? We are just getting started with Zoho and cannot shift everyone over to this until we know our email notifications are going to work 100% of the time as they should.