Workflow - Word of the day #31

Workflow - Word of the day #31

A workflow is a series of steps (tasks, events, interactions, activities) necessary to complete a business work process. In a sequential workflow, each step is necessary to be completed before the next step can be started; in a parallel workflow, two or more steps can occur simultaneously.

Here's a knowledge-base article on how to set up the Workflow rules in Zoho CRM.

Check this quick video on Workflow rules.

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