The first question that comes up in your mind is, what is Zia? Zia is an AI powered assistant which will help you all across Zoho ecosystem. With the help of Zia, you can do multiple operations like search, data fetching and text analysis. The best part of Zia is, it communicates as you do in your language.
Zia can help you with:
Sales
Support
Business Intelligence
Communication and many more things.
Let’s discuss how using Zia in various activities will help your business reach its full potential. Let’s begin with:
Sales
You can obtain your leads directly with the help of Zia and Zoho CRM without even pressing a button. Just using your voice is sufficient; if you ask Zia for data, Zia will provide you with scheduling, assigning, and a host of other features.
Support
Are you still having trouble locating support tickets? Zia will assist you. Ask anything, and Zia will give you the information you need. Zia can converse with you in your language using NLP. Zia assists you in resolving support tickets more quickly with Zoho Desk.
Business Intelligence
Your business’s business intelligence will be more effective with the help of Zia and Zoho Analytics. With Zia, you can create any report, chart, or graph efficiently. Just ask Zia, “How much revenue did you make in October?” You will receive accurate results from Zia.
Communication
Zia uses Natural Language Processing to interact with you in a human-like manner. You can schedule emails, assign tasks, and do a lot more with Zia’s NLP capabilities. See Zia Voice in action below.
Integrate Zia with 20+ Zoho Applications
From Sales to Marketing Zia will help you in every case. It is just a click a away to unlock the full potential of Zia. With the leverage of Zoho ecosystem you can run your business seamlessly without worrying about anything. Zia does not limited up to Zoho Ecosystem. You can also use Zia with other services like Salesforce, Google Drive and Slack just by integration.
What’s future hold for Zia?
I would believe that new advancements in AI are occurring every day as the field’s technology getting more sophisticated. In the future, Zia would act as a personal assistant for your company, handling everything from operations to finance and much more. We at Zoho are opening the developer platform for everyone. Where a developer as well as a business owner can leverage the power of Zia. As a developer, you can also use Catalyst by Zoho to build custom application.
What can developers do with Zia?
Some amazing Zia services that power Catalyst, a serverless platform for developers to build any application they want without worrying about servers.
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Hi! I want to support the following use-case: we are delivering custom IT solutions to different accounts we have, thus our ticket layouts, fields and languages (priority, status field values should be Hungarian) will be different. How should I setup
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Hola, estoy intentando sacar estadísticas de tiempo de primera respuesta y resolución en horario laboral de mis tickets, pero el calculo de horas en horario laboral no funciona correctamente cree los horarios con los feriados : Ajusté los acuerdos de
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Hello Marketers! Welcome back to another post in Marketer's Space! This is the final post in the "open rate series". In the first and second parts, we discussed topics ranging from sender domains to pre-headers—but we're not done yet. A few more important
Anyone else notice Zoho MCP no longer works with Claude? I'm unable to turn this on in the claude chat. When I try to toggle it on, it just does nothing at all. I've tried in incognito, new browsers, etc. - nothing seems to work.
Hi, It would be nice to be able to change the field type without having to delete it and create a new one, messing up the database and history. Thanks Dan
Hi, I would like to be able to use this for others things like taking an existing Date Field and copying its value, so by entering getDay(Date)&"-"&getMonth(Date)&"-"&getYear(Date) it results in 01-02-2026. And then when the Date is changed so is this
Hi Social Team, I've come across this with a couple of clients, where they need a role which can review and comment on posts but who has no access to create content. This is a kind of reviewer role. They just need to be able to see what content is scheduled
Hi everyone, Does anyone know if there is a way to update Sales Orders created from a marketplace intigration (Shopify in this case) via API? I'm trying to cover a scenario where an order is changed on the Shopify end and the changes must be reflected
I've noticed that a client has 2 values the same in the Unit field on edit/create Items. This surprised me as why would you have 2 units with the same name. Please consider adding a feature which prevents this as it seems to serve no purpose.
Hello Everyone We've made improvements to Zoho CRM for Everyone's Nextgen UI. These changes are the result of valuable feedback from you where we’ve focused on improving usability, providing wider screen space, and making navigation smoother so everything
Hello everyone! Welcome back to another instalment in the Kaizen series. This post covers quote-driven deal reconciliation, emphasizing Functions and Automation to address practical sales challenges. Business Challenge Sales organizations often mark deals
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Hello! Does anyone know how the Picklist module works? I tried scanning the barcode using the UPC and EAN codes I added to the item, but it doesn’t work. Which barcode format does this module use for scanning?
Hi Inventory Team, I was recently asked by a client to create an automation which updated a Zoho Inventory Sales Order if a Shopify Order was updated. I have created the script but I found that the request is blocked as the Sales Order was generated by
Hi fellow Zoho Inventory battlers, I am new to Zoho inventory and was completely baffled to find that the cost price of products does not update when a new purchase order is received. The cost price is just made up numbers I start with when the product
Greetings all, Previously, all users in Zoho CRM had access to enable Microsoft integrations (Calendar, Contacts, and Tasks) in their accounts, regardless of their profile type. Users with administrator profiles can now manage profile-based permissions
Hello everyone, Zoho believes in continuously refining its integrations to uphold the highest standards of security, reliability, and compliance. As part of this ongoing improvement, the Zoho OAuth default connector will be deprecated for all Zoho services
VoC has all the goods when it comes to customer intelligence—which is why we're constantly enhancing it. We recently added the following: A customer drilldown component that shows you the list of prospects and customers behind a chart's attribute Expanded
Hello, i cannot send or receive email in outlook. can you please help. 'Sending' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).'
Hi, I am hoping someone can help. I have a zoho form that has a CRM lookup field. I was hoping to send this to my publicly to clients via a text message and the form then attaches the signed form back to the custom module. This work absolutely fine when
Hi I was wondering if I can use Conditional Mail Merge tags inside my Email templates/Quotes etc within the CRM? In spanish and in our business we use gender and academic degree salutations , ie: Dr., Dra., Sr., Srta., so the beginning of an email / letter
I am trying to use Zoho Vault Desktop for Windows, but I am unable to complete the sign-in process. Problem description After logging in to my Zoho account and clicking Accept on the authorization page, nothing happens. The application does not proceed
hai guys, this sounds awkward but can v get a ZOHO BROWSER same as zoho writer, etc. where i can browse websites @ home and continue browsing the same websites @ my office, as v have the option in Firefox, once i save and close the browser and again when i open it i will be getting the same sites. If u people r not clear with my explanation, plz let me know. Thanks, Sandeep