Hi,
We've been using the Free edition of Zoho Desk alongside our paid Zoho CRM account for a few years now. Today when I went to log into Zoho Desk I got redirected to crmplus.zoho.com with a message that our 14-day trial has ended.
None of the administrators on the account are aware of signing up for a trial. I'd like to go back to using the free edition of Desk for now, if we "cancel" our trial will our old Desk data remain?
Desk seems to still be creating tickets & sending us E-mail notifications behind the scenes, we just can't access the web UI.
If there's anything you need to do manually, the CRM Plus portal is: 4roadservicecominc