Zoho Desk Community Meetups 2019 - Canada

Zoho Desk Community Meetups 2019 - Canada




Hey there! 

Are you making the best use of Zoho Desk? Do you think meeting and learning from other Zoho users in your city would help?

If yes, then Zoho User Group Meetups is the right place for you! We're happy to announce our first Zoho Desk User Group meetups in Toronto, Montreal, Quebec City, Calgary, and Vancouver. These meetups are a great place to meet local Zoho users, Zoho Desk product experts and partners, all under one roof. 
 
Join us as we discuss some key Zoho Desk features and share some tips and tricks. We will also be hosting an open Q&A session to address any questions or concerns.

Topics: Ticket Management | Automation | Self-Service | Reports and Dashboard | Zia | Blueprint | Integration with Zoho CRM | Open Q & A

This is a free event. Join the session that's closest to you and learn how to make the most out of Zoho Desk.

City

Date

Time

Link to register

Toronto

06-June-19

1:00 PM - 4:00 PM

Register here

Montreal

11-June-19

1:00 PM - 4:00 PM

Register here

Quebec City

12-June-19

1:00 PM - 4:00 PM

Register here

Calgary

14-June-19

1:00 PM - 4:00 PM

Register here

Vancouver

18-June-19

1:00 PM - 4:00 PM

Register here


You can also collect a few points and badges on the online community by checking into these meetup! Go on, register now. 
 
Looking forward to seeing you there!

P.S.: Each Desk session will be preceded by a session on Zoho CRM. Feel free to register for both if you're interested. The details can be found on each registration page. 

See you soon!

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