Hi, I'm using an Infusionsoft extension for Zoho Desk.

To access the contact's Infusionsoft details when the ticket is open, I need to click on the marketplace/extension icon each time to open the sidebar:

The issue is that the sidebar disappears when you load the next ticket.

So for each ticket you have to load the sidebar each time.

Is there any way to pin the sidebar to the screen so it's permanently open?

Thanks!