ZOHO Desk permission based access for specific knowledge bases for agents

ZOHO Desk permission based access for specific knowledge bases for agents

Hello Zoho,

I'm trying to setup 3 levels of support reps, Level 1, level 2 and level 3.

I want level 1 to have access to some knowledge bases, level 2 to have access to more and level 3 to access them all.

Is this possible in zoho desk?

Thanks,
Sam