Zoho Mail - POP/ IMAP and SMTP Server details

Hello all! 

We have been receiving a number of requests regarding the errors while configuring or using Zoho Mail account in POP/ IMAP clients. The server details vary based on your account type and the Datacenter in which your account is setup. Ensure that you follow the details provided below for error free configuration. 

For free (both organization free and personal users) Zoho Mail users in US DC, who have signed up before the POP/ IMAP were restricted to the free plan, the server details are available in the table below: 

Protocol/ Account type	POP	IMAP	SMTP
Free Personal & Org accounts (US DC)	pop.zoho.com	imap.zoho.com	smtp.zoho.com
Paid (US DC)	poppro.zoho.com	imappro.zoho.com	smtppro.zoho.com

The precise server details for your account based on the account type and DataCenter is provided in the Server Configurations Details section right within your account.  In case you have already configured using the incorrect server details other than the one in your account,  the client will stop working any further. You should edit your account details in the email client to start using it again. 

Follow the instructions below to find the precise Server configuration details for Zoho Mail based on your account setup:

1. Log into your Zoho Mail account.
   
2. Go to settings.
   
3. Navigate to Settings > Mail Accounts > Primary Account.
   
   
   
   
   
4. To fetch the server details, click on either POP/ IMAP or SMTP, which are available next to the general account details.

Refer to the help guides given below for detailed instructions:

1. POP Server Details: https://www.zoho.com/mail/help/pop-access.html
   
2. IMAP Server Details: https://www.zoho.com/mail/help/imap-access.html
   
3. SMTP Server Details: https://www.zoho.com/mail/help/zoho-smtp.html

In case of any queries, please feel free to contact us at support@zohomail.com 

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