Zoho Outbound email rate limited.
Hi,
A staff member sent through an email to the customer's hotmail account and we received the below error.
Original-Recipient: rfc822;customer
@hotmail.com (changed for privacy)Status: 451
Action: failed
Last-Attempt-Date: 11 Sep 2024 04:46:54 GMT
Diagnostic-Code: 4.7.650 The mail server [103.138.129.70] has been temporarily rate limited due to IP reputation. For e-mail delivery information, see
https://postmaster.live.com (S775) [Name=Protocol Filter Agent][AGT=PFA][MxId=11B9A303139C761A] [CY4PEPF0000EDD7.namprd03.prod.outlook.com 2024-09-11T04:46:53.129Z 08DCD1818ADADD8A]
Remote-MTA: dns; hotmail-com.olc.protection.outlook.com
Could we know what should be done from our side to prevent this?