This May, we are glad to unveil new capabilities in Zoho Payroll that simplify your payroll activities. Here's the list:
Let Employees Choose Their Tax Deduction Method for One-Time Payments
Calculate variable earnings based on percentage of CTC
Carry forward unclaimed reimbursements and encash them quarterly
1. Let Employees Choose Their Tax Deduction Method for One-Time Payments
When making one-time payments, such as bonuses, the manner in which tax is deducted makes a significant difference to an employee's take-home pay. With this new feature, you can now provide employees with the ability to decide how they would like the tax deducted from such payments.
Your employees can choose from the options you provide from the employee portal. You can give them three choices:
| |
| The full tax amount is deducted at once. The remaining amount is credited to the employee. |
| The full bonus amount is credited upfront. The tax is deducted in future months. |
| An amount specified by the employees is deducted during the time of disbursement. The remaining tax is deducted in future months. |
Here’s how you can implement this for the employees in your organisation:
- Go to Pay Runs on the left sidebar.
- Click Create Pay Run in the top right corner and select One Time Payout.
- Select the one time component and when you would like to pay the employees.
- Select the Allow employees to select their tax preference checkbox.
- Select if you want to allow ad-hoc based tax deductions.
- Set a deadline for employees to submit their tax preference.
- Click Save and Continue.
- Add employees to the one time payment and click Continue to Payroll.
- In the one-time payroll screen, click Allow tax preference in the top right corner.
Note: For employees who do not have access to the employee portal, you can select their preferred tax deduction method by selecting the employee.
Your employees can now log in to their portal and choose their preferred tax deduction method.
You can also opt to lock the ability for employees to submit their tax preference before the deadline date, if required. To do this:
- In the one-time payroll screen, click Lock Tax Preference in the top right corner.
Your employees will no longer be able to submit their preferred tax deduction method. Once the deadline has passed, the ability for employees to submit their tax preference will be locked automatically. However, you can choose to extend the deadline for employees to submit their tax preference. Here's how:
- In the one-time payroll screen, click Extend Tax Preference in the top right corner.
If you want to have a backup, you can also export to download the tax preference.
2. Calculate variable earnings based on percentage of CTC
Variable earnings are earnings that are not fixed and vary based on the performance of an employee. In Zoho Payroll, you can now calculate these variable earnings such as bonus based on percentage of CTC (Cost to Company) of an employee.
For example, you have two employees - employee A and employee B - in your company. For employee A, you want to calculate their bonus based on 5% of their CTC. For employee B, you want to calculate their bonus based on 10% of their CTC. Here's how you implement this in Zoho Payroll:
- Navigate to Settings > Salary Components.
- Click Add Component in the top right corner and select Earning.
- Select Bonus as the earning type.
- Select the Make this earning a part of employee's salary structure option under Other Configurations.
- Select Percentage of annual CTC as the calculation type.
- Add other details about the bonus.
- Click Save.
Once you've saved this earning, you associate it to an employee by including one-time payments as part of their salary structure.
- You enter the bonus percentage as 5% of annual CTC for employee A and 10% of annual CTC for employee B.
When the pay run is processed for the variable earning, the bonus of 5% and 10% of annual CTC will be calculated for employees A and B respectively.
3. Carry forward unclaimed reimbursements and encash them quarterly
You can now choose to carry forward your employees' unclaimed reimbursements and encash them on a quarterly basis.

This feature is currently in early access. Contact support@zohopayroll.com and we'll enable this feature for you.
For example, let's say you want the telephone reimbursement that, when unclaimed by employees, gets carried forward and encashed at the end of the quarter. Here's how you can implement this in Zoho Payroll:
- Go to Settings and select Salary Components.
- Switch to the Reimbursements tab and select Telephone Reimbursement.
- Enter the other details and select Carry forward and encash quarterly for the How do you want to handle unclaimed reimbursements? field.
- Click Save.
The unclaimed telephone reimbursements of your employees will be carried forward from the beginning of the year and will be encashed at the end of the quarter.
That's a wrap for now! We are always eager to hear your suggestions so we can help you do payroll better. Feel free to share them in the comments below.
If you need any assistance, please write to us at support@zohopayroll.com, and we'll help you. Stay tuned for more updates from Zoho Payroll.
With a shared purpose,
The Zoho Payroll Team
Recent Topics
Transforma tu Inventario: Control Inteligente y Funciones Clave en Zoho Inventory (Spanish Webinar)
¿Tu empresa necesita mayor trazabilidad y control en almacenes? Conoce cómo gestionar tu inventario con eficiencia y automatización... ¡y descubre las sorpresas que trae Zoho Analytics! Participa en nuestro webinar gratuito en español, este 19 de agosto
Dashlane discontinued its free plan: Here's why Zoho Vault's free plan is worth the switch
Hey everyone, Dashlane password manager has officially announced that its free plan will be discontinued starting September 16, 2025. This change means that current free users will need to either upgrade to a paid subscription or export their data and
Mails are not being sent from custom Deluge function
We are having troubles to implement sending Invoices / Sales_Orders etc. automatically using following deluge script: attachment_template_id = "aaaa"; record_id = "bbbb"; mail_template_id = "cccc"; //NEW aproach fileUrl = "https://www.zohoapis.com/crm/v8/settings/inventory_templates/"
Currency transition
We are using Zoho CRM in Curacao, Dutch Caribbean. Our currency is currently the ANG. Curacao will be transition ing from using the ANG (Antillean Guilder) to using the XCG currency (Caribbean Guilder) on March 31st 2025, see: https://www.mcb-bank.com/caribbean-guilder.
Notes and Attachments visibility can now be restricted based on profiles
Dear All, We hope you're well! We are here with a quick update about Notes and Attachments profile permissions. In the past, a record's Notes and Attachments were visible by default to all users with record access. However, as notes and attachments can
Zoho webinar--hard for agencies
So, this is just a dive into our use case, and why we've been disappointed in Zoho webinar. We are a small marketing agency, and we wanted to add webinars to the services we provide, as many of our clients want to learn to use them as part of their content
Celebrating Raksha Bandhan with Zoho Desk: A Bond of Trust, Protection, and Service
Raksha Bandhan, celebrated across India, symbolizes the sacred bond of protection and affection between siblings. “Raksha” means protection, “Bandhan” means bond or knot: together, it represents a knot of care and security. On this occasion, we'd like
Banking > Import statements with a csv file
Good morning, I am regularly using the "import statement" option to match my transactions. I've been using csv files produced by my bank online and was able to import my transactions. Until now. Thank you for your help for fixing this ! Alex.
ZOHO BOOKS - RECEIVING MORE ITEMS THAN ORDERED
Hello, When trying to enter a vendor's bill that contains items with bigger quantity than ordered in the PO (it happens quite often) - The system would not let us save the bill and show this error: "Quantity recorded cannot be more than quantity ordered."
Has anyone successfully added Microsoft Graph API Oauth2 as a connection?
I'm having trouble getting Microsoft Graph API created as a connection in zoho crm. Has anyone successfully added Microsoft Graph API Oauth2 as a connection? My issue is not necessarily on the Zoho side, but understanding how to set up the Microsoft side
Syncing Timesheets between Projects and Desk
All users able to see their own timelog entries from all apps in one place, synced immediately. All managers able to view total/all time entries from one place. This is something that has come up for us and multiple clients. Example: we have a client
Spell Check default language
Hello All, Is it possible to set the Spell Check default language? I can't find it in the settings. Thanks a lot! Levente
Zoho Backstage 3.0 - Boostez vos événements avec des outils malins
Zoho Backstage vous accompagne dans l’organisation d’événements réussis, avec des outils qui simplifient la planification, optimisent l’exécution et renforcent la connexion avec votre public. La version 2.0 a apporté une nouvelle interface, plus de flexibilité
Portal user activity reporting
Aside from the metrics section in the admin dashboard, is there a way to view/create reports for portal user activity? Im looking for a more granular option to see exactly what users are utilizing the portal. Thanks!
Automation #11 - Auto Update Custom Fields with Values from Emails
This is a monthly series designed to help you get the best out of Desk. We take our cue from what's being discussed or asked about the most in our community. Then we find the right use cases that specifically highlight solutions, ideas and tips to optimize
Admins to set Agents Picture
Admins should not have to rely on agents to set a nice profile picture for them. Admins get the headshot pictures from HR and should be able to upload and set their picture, not rely on them to: 1) upload a picture at all 2) upload a good picture 3) upload
Time Tracking Reporting and Billing
I wish for the time tracking module to be enhanced further. Currently it is independent of Support Plans and Contracts. Support Plans and Contracts are also mostly separate. We need a better dashboard of this with the ability to natively mark billed or
Enhanced Email Signature Folding
We have departmental signatures setup which are great, however, when viewing ticket details, it gets very overwhelming when scrolling though threads and conversations where you scroll past ten different signatures of your own team, then ten signatures
How to add formatting in zoho.cliq.postToUser(...) message?
In a CRM Deluge function, I'm trying to use the message formatting guidelines given here: https://www.zoho.com/deluge/help/cliq/posting-to-zoho-cliq.html#message-formats My message is: message: #Title text. The result in Cliq is: #Title text. (no large
How to add line breaks in zoho.cliq.postToUser(...) message?
In a CRM function using Deluge I'm sending this message and attempting to add some line breaks but they are ignored. Is there another way to add these breaks? My message: message: New urgent task\nDescription \nThis is a fake description.\n A new line?
Zia Agents/End of Day Reports
As a manager or owner it would be nice if Zia analyzed today's (or this week's tickets) and gave an end of the day report to management team. - what important tickets were worked on or submitted today? - what agents were unproductive today and answered
Project Cost Tracking
I see there are questions/concerns that Zoho doesn't track costs to a tasks in a project. We are a manufacturer and are in the early stages of tracking costs to project. I would like to expand out the COGS Chart of accounts in Books and record costs via
How to record if the payment made is return due to transaction failed.
So there is Bill of $2000, and a payments made transaction to clear the bill. The amount is actually deducted from bank account. However, a few days later, I found the bank returned only $1750 cause there are $250 bank service charge for this failed transaction.
Help Center Customization UI
The customization screens for the help center needs the UI improved. It looks straight out of 2004. The Zoho Desk normal UI is great. All it takes is uniform fonts and colors across all parts of the tool... I compare this to Zendesk Guide.
Este domínio já está associado a esta conta
Fui fazer meu cadastro na zoho e quando digitei meu domínio recebi essa mensagem que meu domínio estava associado a uma conta que eu nem faço idéia de quem seja. Como que faço pra resolver isso? Atenciosamente, Anderson Souza.
I need some help in Expenses Per Diem Policy
this is my script written for restricting the PerDiem Components. Say if Lodging and Per Day Allowance both is selected from Per Diem Page then the report should gets auto rejected. When Im trying to executing it says the following error {"code":11,"message":"The
Adding Photos to Dashboards on Zoho Analytics
I am creating a dashboard to showcase data from survey results from focus groups. I am creating a focus group participant profile tab where it is filtered by the name of the participant and showcases information about them using KPI widgets. I am running
What is the difference between Retainer invoice and Advance Payments?
Retainer invoice seem like they are just advance payments with extra details. Instead of creating a Sales Order with order details, a retainer is created. It feels like they are a workaround to link advance payments with sales orders. Is there any advantage
Exporting record notes in bulk
Hi team, Is it possible to bulk export the notes attached to a record? i.e to a CSV file or otherwise. Our use case is exporting all notes for our lead/account/Deal records. We have another system we'd like to import these notes to but I can't seem to
Field customization
Hi Team Good day! I am a commission agent who sell and purchase goods from vendors, while in purchasing invoices I am not able to deduct the expenses such as commission and other expenses on actual amount. Kindly help me to customize the invoice based
vendors / customers with 2 different address and gst no
Why can't we have option for more than one address and depending on the state option for more than 1 GST no. ? We have customers / vendors PAN india with different addresses and GST no. for different states.
Error: Invalid Element gst_no, Invalid Element gst_treatment, Invalid Element place_of_contact
so i am creating a new contact post request and i want add gst infomation when amount is above 50000 and if pass gst info in request body then i get this errors > Error: Invalid Element gst_no, Invalid Element gst_treatment, Invalid Element place_of_contact
Add multiple Billing Addresses under one GST number
My client owns multiple businesses in various locations but they all come under one GST. Is there a way to add multiple billing addresses for the same GST? Managing this by adding multiple Shipping addresses is not an option. The client wants the GST
Zoho Mail API - Upload Attachment
https://www.zoho.com/mail/help/api/post-upload-attachments.html I followed the steps from the API documentation and wrote a backend in JavaScript to send emails. Normal emails are sent without any problems. However, I can’t send emails with attachments.
Unable to create custom fields for shipment order
I'm unable to create custom fields for shipment orders, even though the custom fields are set up correctly. A request to the following endpoint: https://www.zohoapis.com/inventory/v1/settings/preferences/customfields?organization_id=${ZOHO_ORGANIZATION_ID}&entity=shipment_order
Kaizen #202 - Answering Your Questions | Testing and Using REST APIs in Widgets
Hello Developers! Welcome back to a fresh week of Kaizen! Thank you for your active participation in sharing feedback and queries for the 200th milestone. This week, we will look at the following queries related to widget: Widget Testing Using REST API
Introducing the 'Send as Email' option on the Zoho Desk iOS mobile app
Hello everyone! In the latest version(v2.10.2) of the Zoho Desk iOS app, we have brought in support for the 'Send as Email' option while creating a ticket. This feature enables you to reach out to the customers by sending outbound emails. The emails are
Zoho Forms Not Loading on Website – DNS Resolution Error
Dear Zoho Support Team, User ID : 20069458731 We are experiencing an issue with the Zoho Form embedded on our website (https://vitel.com.tr/satis-destek-formu/). The form is not loading, and the following error message appears in the browser: “forms.zohopublic.eu
Data backup retention question/
My zohocrm subscription gives me 2 full data backups per month. I have a scheduled backup configured to run twice a month. I just went to download my backup and i can't find it, it ran about 9 days ago... From what i can tell with google zoho only keeps
Basic Apple Watch App
Sometimes I leave my phone behind. I will get push notifications that tickets are updated etc.. It would be nice to at least view them and do a few basic functions. reassign. public reply. private comment.
Next Page