I clone sample app from https://github.com/zoho/ZohoDesk-PortalSDK-sample-apps-android

And choose ticket_field_configuration_sample to open submit ticker screen.

(I have already changed app id and org id to correct)

But When I open submit ticket form it show loading forever. And I cannot show submit form for user input.

Can you help to check

I see 403 error for this call to https://desk.zoho.com/portal/api/products?portalId=&departmentId=&limit=100&from=1

Note: I open VPN then issue occurs