In order to improve your overall experience in using Zoho Support, we work on many things under the hood. From time to time, we also upgrade our infrastructure (think of it like cogs and sprockets) to improve speed and performance in general.
On 31st August 2013, we're scheduled to do one such upgrade of our underlying infrastructure.
As a result, between 10 AM and 10 PM PDT, some of you might experience intermittent difficulty while accessing and using Zoho Support.
Whitelisted IP Addresses:
Those of you who've whitelisted our IP addresses for POP email fetching, please add the following IP addresses to your whitelist. This is to avoid issues in POP email fetching during our infrastructure upgrade activity.
74.201.155.25
74.201.155.26
If you haven't whitelisted our IP addresses already and you're receiving email within Zoho Support, you don't need to worry about this section. You're good to go.
*corr.
Server upgrade time is reduced to be from 10 AM PDT to 10 PM PDT