Zoho "Sorry for the inconvenience....feedback form", doesn't work and on my Portal?

Zoho "Sorry for the inconvenience....feedback form", doesn't work and on my Portal?

I've attached a screenshot of this "feedback form" that all of the sudden shows up on the home page of my customer portal.  It's also showing up in my internal desk when I click on Agents under Organization or Users under Channels - Help Center.  

I tried completing and submitted the form as an agent in Desk and got an invalid URL error from Zoho.  If trying to fill out on the portal page I can only add text to the subject and message fields.  Clicking Send pulls up a blank webpage....the url is 
https://desk.zoho.com/portal/mycompany/FailurePage.do

I have no idea what's causing this but I've lost too much time trying to figure it out.