Zoho Support - Make changes on ticket layout - Zoho Portal (help center)

Zoho Support - Make changes on ticket layout - Zoho Portal (help center)

Hello guys,
I have a question about the Zoho Portal ticket creation layout.

Before changing the UI Zoho Support, I could change the layout of tickets, both on page Zoho Support Zoho as in the Portal page.

I'd like to know how I can change the layout of the ticket creation screens, since I'm no longer able to do so.

Best regards,

Cleverson Darsie