My company recently purchased a subscription to Zoho Support, and we have integrated the live chat feature into one of our websites. The float button/window combo works well, but we noticed today that the chat window is not at all appropriately sized for mobile viewing. When accessing live chat on a mobile device, the chat window appears in a new tab, which is fine, but the form fields and chat responses are way too small to be utilized.

Here is a screenshot from my Galaxy S5. A colleague also checked on an iPhone 4 and had a similar experience. In this day and age, I think this feature has very limited use if it isn't mobile-friendly. If there is already a solution to this problem I'd be happy to hear it, otherwise I feel like this should be considered a high priority fix since it's both easy and important =)