We can access and login to our Zupport portal. But when we try to respond, we get a message in red saying "
Authentication failed please check username and password". Our Email account settings have not changed.
Please fix this asap.
No one responds to the phone call. So much for the 24X7 Support for paid clients.
I contacted CRM Support and was told that I will get a call back and still not even an email yet.
If anyone else has faced this issue and got it resolved, please let me know.
Thanks!