Hello Zoho team,
I need some help if you please,
Now we have company with multiple departments inside each department have an admin and it's own agents and tickets.
and have a super admin who can access all department at company.
I can make a reports for each department to see ticket status but now I want to make a report view for this super admin so he can see each department tickets status in one view so he can know how many pending tickets and how many open ones and so on ,
Is there a way to do that View and if we can't include department on a report view Is there any other solution for that??