Zoho Survey Goes to Junk Folder

Zoho Survey Goes to Junk Folder

Hello,

My company is wanting to use Zoho Survey to send out a customer satisfaction survey, and we were wondering if Zoho Campaigns allows the emails to not go into their junk folder. We sent out a test email campaign to our team and for some people it went to their inbox and for others it went to their junk folder. Is there a way to eliminate this from happening?

Hope to hear from you soon!

Thanks!