Zohodesk Advanced Web Form redirection problem

Zohodesk Advanced Web Form redirection problem

Hi,

I am encountering web form redirection error. Once user submits the form, the form will then create a ticket but do not redirect on the same web form. as the instruction specified, if we want to redirect on the same form, we should input asterisk (*) on the form, but still, this gives us errors.

I attached a sample error.