zohodesksdk utf-8 encoding issue
Hi Team,
Whenever I create multilingual ticket via
zohodesksdk-1.1.0.jar the characters lets say in hindi gets replaced with ????, So I did some decompiling and found out that below line was the issue:
InputStream responseStream = HttpClient.getInstance().callAPI(APIConstants.HttpMethods.POST,requestURL.toString(), new ByteArrayEntity(payloadData.toString().getBytes()), this.mailId);
Above line should be like below in order to maintain utf-8 encoding:
InputStream responseStream = HttpClient.getInstance().callAPI(APIConstants.HttpMethods.POST,requestURL.toString(), new ByteArrayEntity(payloadData.toString().getBytes("UTF-8")), this.mailId);