ZUG (Zoho User Group) In-person Meetups - Learn, share and discuss all things Zoho

ZUG (Zoho User Group) In-person Meetups - Learn, share and discuss all things Zoho



A big warm hello to the Zoho Community, and Happy new year to all of you! 

We're thrilled to let you know that our ZUG Meetups for 2024 have almost begun, and we can't wait for you to be a part of them. We have some interesting topics in store for this leg of meetups that aim to eliminate roadblocks that you might face and help you meet your business goals for the year. We hope you'll use this opportunity of meeting Zoho experts and peers as a head start and advance gracefully into the new year. 

For the ones who are new, these Zoho User Group (ZUG) meetups are crafted to foster a stronger sense of community, as we provide a platform to exchange ideas, delve into the capabilities of Zoho solutions, and collectively navigate through the evolving landscape of business technology. 

Click on the region of your choice to take a quick look at the topics lined up. Thereafter, register to a meetup in a region of your choice. 

United States

TOPIC
DESCRIPTION
LINK
Zoho CRM

1. Comprehensive CRM and Project Management (Business Process data modelling guide for Zoho CRM, Integrating Zoho CRM and Projects, and much more)

2. Lead Nurturing with Zoho (Setting up help chat on a website with Zoho SalesIQ, Push collected leads to Zoho CRM and create essential workflows, and much more)

3. Advanced CRM Functional Design Customization (Business Process data modelling guide for Zoho CRM, Enable and customize portals in CRM for external customers or partners, and much more)

ANZ

EXCLUSIVE: One-on-one sessions with our product experts - Block your slot for a 20-minute dedicated session. Connect with our experts one-on-one, and resolve those lingering CRM queries. 

TOPIC
DESCRIPTION
LINK
Zoho CRM Health-Check

Mastering data and user management to implement automation, and much more


Zoho Workplace

Exploring the benefits of Zoho Workplace's apps to work with remote teams and level-up email management, Discovering how Cliq, Connect, and Meeting can improve collaboration within the team, and much more



UK

TOPIC
DESCRIPTION
LINK
Zoho CRM Health-Check

Mastering data and user management to implement automation, and much more


CANADA

EXCLUSIVE: One-on-one sessions with our product experts - Block your slot for a 20-minute dedicated session. Connect with our experts one-on-one, and resolve those lingering CRM queries. 

TOPIC
DESCRIPTION
LINK

Zoho CRM Health-Check


Mastering data and user management to implement automation, and much more



INDIA 

TOPIC
DESCRIPTION
LINK
Zoho CRM and Zoho Books Integrations


Understanding the difference between the Inventory module in Zoho Books and Zoho Inventory, Leveraging the CRM-Books integration to tackle day-to-day business challenges, and much more



Zoho Recruit

Unravelling what's new in Zoho Recruit, Getting a hang of important tips & tricks for better recruitment efficiency, and much more


Zoho Payroll and Zoho People

Understanding profile setup and attendance management, Learning how to manage Zoho People integration, Exploring advanced Payroll features and much more


Zoho Projects

Understanding Hybrid Project Management, Addressing common challenges in waterfall and agile methodologies, and much more


TrainerCentral - Mumbai

Leveraging TrainerCentral for online training, sharing valuable insights and strategies, Showcasing AI capabilities, Upcoming site builder improvements, and much more



APAC

TOPIC
DESCRIPTION
LINK
Channelling and Tracking Customer Communication with Emails in Zoho CRM

   Setting up organisational email address and BCC Dropbox, Leveraging mail merge to send out mass emails, Deep diving into some advanced topics around CPQ, and much more

Zoho Creator

Understanding best practices in low-code adoption, Walking through the basic components of Creator, Getting a hang of advanced Creator components, and much more


MEA

TOPIC
DESCRIPTION
LINK
Channelling and Tracking Customer Communication with Emails in Zoho CRM


   Setting up organisational email address and BCC Dropbox, Leveraging mail merge to send out mass emails, Deep diving into some advanced topics around CPQ, and much more

Join us for an engaging day of discussions and networking. Add your questions as comments to this post and do not forget to register for the upcoming meetups. 

We look forward to seeing you there!


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