Zoho Backstage - PCI Compliance / Web Security
I have a couple of questions related to Backstage and payment processing.... 1. my purchasing division is not giving approval to use Backstage yet because of some security issues. In order for us to take payments via a payment gateway like Authorize.net
Pre-Registration - Suggestion
Suggest to add a Pre-Registration feature for non-scheduled events. Scenario is that we have a training academy and would like to collect pre-registrants prior to an actual scheduled event so we can use this as a basis for demand management and scheduling of new events for those expressing interest.
Validating an order by a superior
Hi, I have a very specific use case for Backstage. Let me know if this is possible or how I could get around this (or if there are no workaround). One of my client uses Backstage to manage internal (on site) events. Participants from different departments
Backstage Roadmap to Most Requested Features
Please provide insight as to ETA for the following: 1. Backstage integration with Zoho Showtime, seems like a no-brainer. 1.a. Why does OnAir look eerily like Showtime integration we must 'pay extra for'? 2. Backstage Integration with Zoho Subscriptions
How does BadgeUp Work?
When creating the badges, where do you all get those printed? especially if you use the plastic type badges. Does Zoho send the files out or do some kind of integration with a 3rd party badge printer? I'm on a ZohoOne subscription and didn't want to use my one license for a test event to see how this worked. Thanks for any insight Randall
How do you select/display the Speaker that will be the chair/moderator of a Session?
I could very well be missing something but I can't see an option for displaying the Speaker that will be chairing/moderating a Session There doesn’t appear to be an option for this in the available Session fields I can can’t find anywhere that would allow
support@zohobackstage.com emails being sent to wrong recipient
At the moment, emails from support@zohobackstage.com regarding updates and changes being made to our event sites are being directed to an employee who no longer works at my company. I've gone around try to find how I can have these emails sent to my address,
How do you do ticket add ons in Backstage?
Hi Everyone, If you wanted to have general admin tickets and allow for add ons, like camping, or car or Carbon offset. What would you do? Peace Robin
How do you arrange order in which the speakers are listed in a session once they have been selected?
Probably another simple thing I've missed but I can't find how to arrange the order in which the speakers are listed in a session once they have been selected. We usually want the speakers listed alphabetically by last name, but sometimes not. Once the
Importing Attendees- Excel
I would like the ability to import attendees using an excel file. Sometimes groups, such as schools have to sign up attendees through there system and then send my organization an excel spreadsheet. Right now there doesn't seem to be a way to import those attendees. If Backstage can export to an excel file it seems like a no-brainer that one would be able to populate that template and import attendees into Backstage.
One day ticket in a multiple day event
Hi, is it possible to set up a one day ticket in a two days long event. I setted up a two days event, and I need to create two ticket class, one for the first day and another for the second day. Thank you
Backstage / Zoho Books integration
Hello. We have Zoho One and have slowly started using Backstage. Loving it. Problem is, we have ZERO accounting control over what is sold through this product. When will we be able to connect it to our existing Zoho Books tenant? Thank you very much!
What is Attendee Status 0 and 1?
Hi there, I recently stumbled upon the API to get the attendee list and in the return value, there is a parameter called "status", and 0 supposed to mean not_attending, and 1 means attending. I cannot find this representation anywhere in the attendee
ZOHO BackStage
How to get list of events, using ZOHO BackStage APIs. Is it possible OR not?
Series of Events
Is it possible to create a series of events for people to register for? For example we are going to have an online series and would like it if the attendee could opt to register for just one event or all of the events in the series. TIA!
How can I create new themes in Backstage
How can I create new themes in Backstage? We want to show different variety of events that host and find themes to be very limiting. Thanks
Sold Out: Wait List
Is it possible to create a wait list for people to sign up once the set number of tickets have been sold? This would also be good to measure demand. Dave Brown
Backstage Order Edit Option Missing from Zapped Orders
Is there a way to make orders added to Backstage via Zapier editable in Backstage?
How to remove "I consent to make my profile public and allow other participants to network with me" from registration form
Hi, My in-person event originally had the Engagement functions in the Networking menu turned on, but we have now turned them all off. However, there is still a consent box at the end of the registration form that says "I consent to make my profile public
How to to delete or hide standard pages for the microsite in Zoho backstage
Hi, Is there a way to hide or delete standard pages (AGenda, Speakers, Sponsors, ...) from the microsite in Zoho Backstage? Kind regards, Frederik
Incorrect message displayed when all tickets sold
Hello, I have now some events where all ticket are sold out. The "Register Now" button displays now "Sales have yet to start", instead "Sales closed" (or "Sold out" if it exists). How can I get the correct message ?
Remaning ticket left on micro website
Hi, We are making event with limited ticket number. On the Micro website, I would like to automatically add the number of ticket left. It would be nice to have a block, a widget, a place holder, a variable (whatever the name) to display this number.
Email Domain Verification strangeness
Hi there, So it appears that, in order to send emails from Backstage with a verified email domain / address etc. we have to use a premium license. What's strange about that, is that we have that feature in just about every Zoho program under our Zoho
Zoho Backstage: Is it possible to send eTickets to attendees that are imported?
Hello, we are planning an event and have to use our own registration forms. Therefore, we can only add list of attendees via import. Is there a way to still send the eTickets with QR codes to the attendees via email (similar to if they purchase the ticket
Multi-day events in Zoho Backstage
I'm trying to setup a multi-day event in Zoho Backstage but when selecting an end date, the system only allows me to select the same end date as my start date (e.g. if my event starts on the 12th of March, I'm forced to also select 12th of March as my
Setting up a BOGO coupon code
We'd like to offer select customers a "buy one get one free" ticket offer to our event. Is this possible? I tried a workaround that if they purchase 2 tickets, they come up half price, but I don't know how that will work with sending the code to ~12 different
How to set up on-demand badge printing?
Hello, on the introduction page (https://www.zoho.com/backstage/check-in-and-badging.html), it is stated that on-demand badge printing is possible, i.e. printing the corresponding badge after check in via scanning the attendee's QR code. How can I set
How to create a zoom hosted recurring webinar in Zoho backstage
I need to setup a set of webinars, hosted by zoom in Zoho. The webinars are recurring, so they have multiple sessions (let's say once a month ) After searching I came to a solution to integrate Zoom into Zoho Backstage, but the recurring part of the question
How to share ticket numbers across different ticket types
I'm running an event and have three different ticket types. Add on Event + Main Event - Early bird Main Event only - Early bird Add on Event only - Early bird And Standard class - shown but not available until early bird finishes Add on Event + Main Event
Selling Ticket Pack (multiple ticket)
Hello I configured Zoho backstage with the possibility to buy several tickets - very useful I created promo code too I would want to offer a special price to those who buy for ex pack of 3 tickets or 5 tickets I saw any option for this. Could you tell
Seperate Registration Page or Using Zoho Backstage with Wordpress
Hi folks, We are using Zoho Backstage for our events. Also we are using Wordpress as our main website. We just want to add button to links directly to registration form. But we could not do that. It opens only with popup in our Backstage page. Is it
Speaker invitations not sent
I've tried adding three speakers to an event (one main speaker, two guest speakers) yet none of them have received an invitation. They use three different email addresses that all come to me. 1. Is there a problem with this function? 2. Can I resend the
Speaker invitations not sent
I have added 2 Speakers to test how the invitation process works in Backstage but neither email address added has any email in spam nor inbox from Zoho. Why would Backstage not send the invitation?
Can an attendee keep one event open in the app without having to search for it every time?
I have an event that is published & live in Zoho Backstage, but doesn't start for a few months. When using the Zoho Backstage attendee app, I am forced to search for the upcoming event every time. Does this remain the default behaviour during the days
Custom text and button color for microsite?
Is it possible to pick a color for the text and buttons on a microsite, outside of the default themes? We would love to be able to customize the text color on our microsite beyond the available options under the "Themes" tab. Our company color is not available by default. I appreciate any help!
Zoho One/Backstage keeps removing usage limits on its customers. if you think backstage will allow you to host Paid Events without paying think again
if you think backstage will allow you to use it without paying think again! No matter how long you've been with zoho and what you signed up for they keep removing the limits and usage ability. I just tried to set up a new event on backstage and they are
Customizing attendees list columns
Hi, We are using Backstage to manage our multiple events. One users need to work on the attendee list for every events and exporting requires a bit of work. only 4 columns are relevant for her, and one of them (company) is hidden under the "include order
Customize Footer
Is it possible to customize the colour of the footer on the microsite? I've selected a theme which provides the basic set-up I'm looking for, but I can't seem to be able to change the footer from black.
Zoho Backstage not publishing events
I am not able to publish any events from drafts to live. It is not working for any user in our organization, and not working in Safari or Chrome. I also tried this exact same simple activity in another organization that I work with. Same result. No events
Cloning event in backstage did not clone some emails
Hi, when cloning an event, all the reminder emails and scheduled emails doesn't not clone to the new event. How can I do that? thanks
Next Page