Zoho One access
hello, I have a zoho one accont (thanks Zoho) However, my Zoho subcription app is telling me to upgrade bc my trial is over. How do I fix this?
Adwords a/b testing
hello, I wanted to a/b test different layouts with google adwords to fine tune conversion. Is it possible to 1. have diffeent layouts (ie different pages) for a product and also differnt pages for products that have plans. for instance I offer tax servces and bookkeeping. I want to display just taxes on one page, then just bookkeeping on another page. both of these have plans. then for each page, I want to a/b for optimal layout, keywords, etc. so I might end up having 10-30 pages. Also these
Is it possible to limit plans to one country?
Hi I have subscription plans that I only want residents of Australia to subscribe to. Is there a way of limiting the Country field?
How to add custom parameter for zoho subscription web hook response
Hi, I want a custom field(flag) in zoho subscription webhook response, so that i can distinguish for what are they for. If this possible with webhook, please suggest me. Thanks!
Zoho HostedPage for Update Subscription with time period
Hi, i have a existing subscription in status "trial" or "trial_expired" and want to generate a hosted page to add payment informations which is working fine. When i go to the newly generated page the time period is from the day it is generated to the end of the month. For example i generate one today then it is displayed from 29.06.2018 to 29.06.2018 and the costs of the license will also be displayed only for this particular time period. I want to get the hosted page to show the time period that
Is it true that Products don't sync between the CRM app and the Subscriptions app?
Trying to set up a subscription in Subscriptions using a Product that I have created in CRM. However the Product list from CRM does not appear in Subcriptions...
Razorpay credit card payment not working
Hi, I am trying to initiate payment. I created a hosted page to capture payment with Razorpay, except credit card all other payments are working, when I click on credit card option I am getting a cross-origin issue in the console. Here is my screenshot of the page I am using subscriptions API to create a hosted page, please let me know where the issue relies on.
Zoho Subscription - questions
I'm planning to integrate Zoho subscriptions. Before that would like to know how to configure the plan with following need: - expected monthly payment - Auto renewal should be optional - If customer subscribing with non-credit card option, he/she should stay active for that month. - Customer should perform further month payments manually. In this case how he/she will get notified? - If customer haven't paid the dues, my server need to keep showing respective instruction before he/she makes the payment.
Can I edit the Client Portal?
We are doing subscriptions for B2C, not B2B. We were hoping to use Zoho Subscriptions and the Client Portal. Is there a way to edit the Client Portal and disable features so that it can be more applicable to a B2C customer? Thank you!
What's New this May 2018 in Zoho Subscriptions?
Hello Everyone, May is here, and we are back with a stack of new features that we've rolled out this month! So saddle up and read on to know more about the updates! Introducing Metered Billing Have you ever added extra charges to a subscription in case of excess usage of a service by your customer? Now, you can invoice your customers based on their usage by adding the additional charges to their existing subscription. Also, you can automate this using APIs or add the charges manually. Learn more.
How to sync Customers contact in Zoho Subscription and contacts in Zoho Inventory
Hi, I've been using zoho subscription, and I have added few customers detail there. Now I want to use zoho inventory as well to manage some logistics handling. How do I sync the contacts I have put in zoho subscription so it will be appeared as well in Zoho Inventory contacts? Best Regards, Rizky
I can't cancel my subscription?
I have one monthly subscription for Workplace, I want to comeback to Free Plan but system doesn't let me do it -1 (user). How to cancel it? Thank you!
How to convert Trial to Live without waiting for date to expire
I have 80 trials I have to convert from Trial to Live realtime. How is this done in bulk?
Book Your Seat For Zoho Finance Workshop UK
Hello Everyone, Have you made your business MTD ready? Are you having doubts filing your taxes online? Is this whole MTD saga worrying you too much? No worries! We are hosting the Zoho Finance Workshop in the UK to help clear your doubts. Find us in: Bristol-May 21st | London-May 25th | Manchester-May 29th | Birmingham-May 30th Get to know about the latest feature updates, industry best practices and also about other Zoho Finance apps that can aid your business. And, what's more? Get one on one demos
Remote / Third Party Authentication
How do I setup remote or third party authentication with Zoho Subscriptions? Trying to do something like remote authentication that is in Zoho Desk: https://help.zoho.com/portal/kb/articles/setting-up-remote-authentication
How do I create an activation link to be sent to customer to activate their subscriptions?
Hi Zoho Support Team, I have been given a requirement to setup user subscription flow as below: 1. User send a subscription request by phone / email 2. An admin will create customer, and subscription from the zoho subscription dashboard 3. The subscription will not be automatically activated, it will need user action to activate 4. An activation link sent to customer's email 5. Customer click on the link sent to their email, and the subscription started Would you point me the direction to get this
Can I edit the Client Portal?
Hello, I would like to use Zoho subscriptions for a subscription box product that is for consumers, and it is critical that the customer is able to access a portal where they can edit their payment options and make changes to their subscription. Is there any way to edit what information is shown on the Client Portal? It seems like it's really geared towards doing business with other businesses, and I need to tailor it to work for consumers. Thank you!
What's New in Zoho Subscriptions - April 2018
Hi Folks! The last couple of months have been very eventful, with the addition of many new and exciting features to Zoho Subscriptions. Let's take a quick look at all of them. Swift Payments Using ICICI Bank eazypay Get paid faster through online modes such as Debit Card, Credit Card, Net Banking, NEFT, RTGS and offline modes such as Cash or Cheque by integrating your account with ICICI Bank eazypay. Data Export Made Effortless Using Export Templates Sometimes, you would need to export data selectively.
Auto Populating the Zoho Hosted pages with the user details from the website
Hi, I have a website to which I want to integrate Zoho Subscriptions. I am happy embedding hosted pages. However, I want to auto populate the hosted page with the user details like First name, Last name, Email address, phone number. I guess I should use hosted page API, can somebody assist on how to do that as I am not that comfortable with API's. Thanks
Coupons
Is there any way to view reports of which coupons were used, and how many times, etc? I've looked for this in reports, but I don't see an option for that. If I were to add a coupon for "100% off one time" for a customer referral, is there any way to view in reports how many times that coupon was used (/how many people were referred)? Thanks, Edward
TLS v1.2 upgrade for Zoho Subscriptions.
In order to maintain your communication with Zoho Subscriptions more secure and to meet the updated PCI standards, we will be retiring the support for TLS versions 1.0 and 1.1 on March 31, 2018. After this date, users will be required to update their processing solutions to TLS v1.2 in order to enjoy secure transfer of data. What is TLS? Transport Layer Security (TLS) is a cryptographic technology protocol used to provide secure transfer of sensitive information over the internet. Why is this
The 'State / Province' field is auto filled with a state name
The 'State / Province' field is auto filled for customers with a state name. I think i must have configured this somewhere in error. How do i get it back so the field just shows the light grey text of what i call the field name, which is 'county'? Thanks
Date wise Net Revenue Report
Zoho Subscriptions > Report > Net Revenue Report > Customized Report> Have two fields From date & To date. However, Above two fields accepts only months, not specific date of month It will be great if Zoho has customized report & filter for below permutations/combinations Net Revenue by 1) Customized date range 2) Products/Plans 3) Payment Mode (which payment method is PayPal, Bank transfer, UPI, Credit card, debit card) Reason why above? For daily tallying and usuallly Payment gteway settles payment
Has Scheduled Changes been changed?
Until recently, I was able to view and drop scheduled changes from the Zoho Subscriptions portal. I now can no longer see this option. Has this recently been removed?
Whats New in Zoho Subscriptions - February 2018
Hi Everyone! Thank you for being a part of Zoho Subscriptions. We always look to improve and enhance our features to your needs. Here are a few features we've rolled out this January. Hosted Pages Now Support Avalara Integration - US & CA Guessing what tax rates are applicable for your subscription? You don't have to do it anymore as your customers can now view the precise tax rates based on their location in the order summary section. The tax rates will be fetched from Avalara and automatically
Migrating CIM records in Authorize.net from another provider
I was wondering whether there is any documentation or guidance regarding transitioning Authorize.net CIM records from another billing system to connect with Zoho Subscriptions/Books.
Applying a discount to initial setup fee
Is there a way of applying a discount to a setup fee using a coupon code or some other work around for this.
Custom Reports?
Looking for options? We need to create custom reports in Zoho Subscriptions which is a simple request I hope. I am willing to do this multiple ways. The easiest is some way to create these in the system as the 1st option. We'll be adding a bunch of custom fields for a 3rd party subscription auditing service as it relates to print magazine subscriptions. the reports will be complicated. Note we have these reports written in Microsoft SQL Server reporting services and would even love to connect to
registration page, can I send data to zoho and mysql at the same time?
Hello I need to know if you can help me with the configuration of my zoho subscriptions. Currently, I work with zoho crm and other zoho applications, such as subscriptions. At this time, I have a question and I need help from an expert. my web page, is made to measure, your name is xeapers. com It is a platform where members insert ads, and premium partners, make the payment directly with the payment gateway of my bank or with my paypal account. I want to integrate zoho subscriptions and I have no
Integrating Zoho Creator with Zoho Subscriptions
Hello Everyone I am trying to integrate Zoho subscriptions with an external application. I am trying to call API using postman tool but getting an error response. Can anyone help me by providing the executing API format I am referring to this link:-https://www.zoho.com/subscriptions/api/v1/#Subscriptions_Create_a_subscription
Does Zoho provied mail service to Fruho
While 1- (sender-of-o52.zoho.com 135.84.80.217) is marked as Spam by SORBS is that okay now. 2- Is support@fruho.com uses zoho's ip 135.84.80.217 or i should considered this as spam. Thank you,
How to integrate my SaaS application with Zoho Subscriptions
Hi, I am building a B2C SaaS application in PHP. I wish to integrate my application with Zoho Subscriptions to handle subscription billing for my business. I played with your sandbox environment and somewhat conclude that my requirements can be satisfied with Zoho Subscriptions. I planned to use your API. However i want to make sure whether my understanding is correct or not. Can I have a checklist kind to verify my plan? Here is my requirements. Having 3 plans Plans supports both monthly and yearly
Zoho Subscriptions roundup for 2017
It's that time of the year when we look back and cherish all the major milestones. It has been an interesting year for everyone here at Zoho Subscriptions, with the introduction of a host of new features that has radically made your subscription management easier. Here is a quick recap of all the major releases and product updates we introduced in 2017:
UAE/KSA Organization Migration Guide
With respect to the new VAT regime starting from January 1, 2018 in United Arab Emirates and the Kingdom of Saudi Arabia, Zoho Subscriptions is gearing up to make your business VAT Ready. Note: We have enabled VAT modules for the organizations satisfying the below conditions Organization without any taxes configured Organization that doesn’t have VAT MOSS enabled Country is UAE/KSA Currency is AED/SAR You can follow the steps mentioned in our UAE migration guide / KSA migration Guide to setup VAT
subscription "status" field in response-- what are the possible values?
What are the possible values for the 'status' field when I am retrieving a subscription via the API? So far I have: live, cancelled, trial What are the others so I can program for those to determine if a subscription is valid? Thank you.
Unable to find where to edit email template content
Hi, I'm currently testing Subscriptions and customizing to my requirements. I am unable to find where to edit the text in the invoice email that a customer gets sent. I've check the 'Settings' > 'Email Notifications' section but none of the email templates have the content i want to change. Below is an example of the email the customer receives. ---------------------------------------------------------------- SUBJECT: Invoice from CompanyName (Invoice#: INV-005001) Dear Richard Cutts, Thank you for
List the invoices with two criterias, filterby and customerid
Hi, Is it possible to list the invoices with two criterias, filterby and customerid?? GET /invoices?customer_id={customer_id}?filter_by={sent} It would be a good improvement, because we need to reduce the API limits or another way to do it, will be list the invoices between two dates or list the invoices from one date. GET /invoices?dateStart={dateX}?dateEnd={dateY} or GET /invoices?duedate={date} Best regards,
Subscription for an entire household
Our subscription service is based on household meaning that anyone in the household can benefit from the subscription product. For our needs there will be a main customer who would fill out and update the residents in the household, so he/she would be the only one needing to login with the customer portal and make changes. I need to be able to capture the name, date of birth, and another custom field (Yes/No) response for all household resident's including the customer. How would I do this?
Restricting coupon codes and plans to specific customers
Having the ability to restrict coupon codes, plans and add ons to specific customers (new or existing) e.g. sending an invite link out to a certain customer or allowing a certain group of customers the ability to use a certain promo code or sign up to a specific plan/add on.
Email only invites
I plan on running a SaaS and to setup a number of various plans customers including a free forever plan as well as a few paid plans, I want to be able to restrict certain coupon codes and plans to certain new and existing customers possibly by way of email invitation. So for new customers they would be able to set up their account and subscription using the email link we send them or for existing customers they could upgrade their subscription using that link. For coupon codes can these be associated
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