Error Sending Email
Hi, When trying to send invoices to my customers, I get this error message. They are not campaigns or marketing, but a tax requirement of my country. Every invoice that I issue I am obliged to send by email to my clients, a range of 60 invoices daily.
Zoho Unusual Activity From This Address
Hello! Using ZohoMail, I am testing my app's backend api and hence, overused the service a bit in a short amount of time, but not over 250 emails per day. Now there's a problem called "Unusual Activity from this IP". Can you help me unblock it?
ERROR CODE :550 - #5.7.5 Message rejected due to invalid DKIM signature.
Hi, When using Outlook to manage my Zohomail I receive this message from one of my contacts. How do I resolve it please? Can you keep it simple please as I am not technically minded.
All my emails are going to spam
Hello, All my emails are going to my recipient's spam folder. Please help as this is perturbing our productivity. Best, Miguel
replay as same email address isn't working
my main email account is bxxx@xxxx and i set them to reply as address the mail was sent to but it isn't working since it still sent as my main account setting received email from Twitter as twitter@xxxx but when i reply it sent as main account instead
Can send email but can not reiceve email - this address does not exist
Hi, I can send Emails from my Account but even replying back on those Emails it say that this email address does not exist. Can you please help me urgently? Thanks
Spring - com.sun.mail.smtp.SMTPSendFailedException: 553 Relaying disallowed
I performed the tests with a test email, I was able to send the email through my application. When I changed to the production email, the error appeared "Failed messages: com.sun.mail.smtp.SMTPSendFailedException: 553 Relaying disallowed as aneto7@zohomail.com"
Samsung Phone Conatacts/Calendar
I recently signed up for Zoho mail and have setup the app on my Samsung FE21 phone. Within the app the contacts and calendars work fine and sync but on my phone the contacts/calendars do not reflect the Zoho accounts. When a call comes in the number is
Não recebo email no Zoho
Olá, prezados boa noite! Eu consigo enviar e-mail no Zoho, mas não recebo nenhum email, quem tenta me enviar da como e-mail não encontrado! @ Como devo proceder para regularizar isso, no meu MX, na Zoho está como os registros MX do seu domínio estão
Gmail couldn't verify that domain.com actually sent this message (and not a spammer)
Hi, I have multiple client domains hosted in Zoho. When I send emails from zoho to gmail accounts, I am getting a question mark place holder over the user image and when I mouse over it reads "Gmail couldn't verify that domain.com actually sent this message (and not a spammer)". One thing to keep in mind which i am not sure if it is related is all of my client domains are being used along side with Mandrill for sending html emails. I am not sure if they are related. Only DKIM and SPF records are
How to add email to Outlook for Mobile (iOS) app?
Hi there, I am trying to add my Zoho mail account to outlook for iOS and it just won't work - you can see from screenshots attached - is this even possible? I have added it to Outlook for Mac and it is working perfectly but I cannot add it to the iOS
Nao consigo enviar e-mails mais ! e nem desbloquear essa opção. Como proceder ?
Não consigo enviar e-mails, apenas receber. E no painel de controle nao consigo ativar a opcao para receber. Como proceder ? financeiro@frutacorbh.com.br
Emails sent from zoho to Microsoft/office/outlook are going to spam
So emails from our organization's account sent to another organizations ( that use office365) is ending up in spam in the last few days. I sent the same email from Zoho to Office365/outlook and copied my gmail account - And the headers in the gmail are
Zoho mail doesn't remember some emails
Having a frustrating problem, where I have to enter an entire email address each time to send an email, Zoho doesn't remember the email even though I have sent multiple emails to the same person. Any thoughts on why this feature might not work? This only
Email text background
I am trying to set the text background to "transparent" (the gray/white checker pattern) but it is not holding. When I look at the email it is always a white background.
Remove My Credit Card
Hello Zoho, How to remove my bank card from my account ? please brief, its my 1st experience with you.
Unable to configure to MAIL App on my IPhone
Hi Zoho Team, I have problem configuring my Zohomail to MAIL App on my IPhone. Upon keying the configuration of IMAP, the pop up msg show it is currently unavailable. Appreciate your assistance and advice on this matter. Thanks!
Unusual activity detected. Your account is locked from sending emails. Learn more.
Hello, I got an error message when trying to send an email today using my Zoho mail account. Your account contact@example.com has been blocked due to security reasons. Block Type: Mail Outgoing blocked. Reason : Click here to read about our usage Policy.
incoming mail not receive
Please clear error of Incoming Mail
Shopify store email issues- Not getting emails
Hi We have migrated from Microsoft outlook to Zoho back in March, we have a shopify store, the domain is hosted on namesilo, not shopify, I have seen some people here complaining about not getting emails from customers who fill out the contact form on
Shopify store email issues- Not getting emails
Hi We have migrated from Microsoft outlook to Zoho back in March, we have a shopify store, the domain is hosted on namesilo, not shopify, I have seen some people here complaining about not getting emails from customers who fill out the contact form on
PATTERN_NOT_MATCHED when scheduling email using API
Hi, Right now, I am trying to schedule an email using the API. While options 1-5 work, whenever I try option 6 (custom time) and provide a datetime in the requested format, I simply get this as an error: { "data": { "errorCode": "PATTERN_NOT_MATCHED",
How to configure Django.settings
Hi. For someone who uses django framework, how can I configure the settings.py to send email with the Zoho? Thanks. Cleo Batista
New mailbox or user in my account
I cannot find the OTP message sent - confirming new email to new email address just added to my account: Please help Jane Merrow
Can Send Email, but not receive.
I've seen this issue on the forum, but there doesn't seem to be a resolution aside from Zoho staff reviewing the account. I'll try anyway: I've just signed up for the email hosting through Zoho. I already had a domain from GoDaddy. Following the
Group "Tasks" & "Events" do not share across Zoho platforms, and properly on Calenders for users?
Our company currently uses Zoho (Creator, Projects, Surveys, Connect, Reports, Mail). In trying give our users a single way to manage their tasks and Calenders, it seems the information across platforms does not flow as one would think. Also assigned tasks are not easily viewable in one place for as single user, who may have been assigned tasks by others, either from within a group context or just by another individual in the organization. In using the tasks and calenders from within the mail
Help! Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
meu e-mail não está enviando mensagens continua mostrando essa notificação com esse código ao enviar
Soho assigned as MX record, server SMTP script
Hello, I am using Soho as a MX record. My domain emails work. I also have a script that sends a confirmation email when requested by a client. I can not send a the requested email to a @gmail.com. and even to my own account @ mydomain.com I am able to
Zoho Mail Desktop Lite Client - unable to find Linux .deb version
HI, I use this on Linux and went to upgrade my 1.0.3 install to the latest. The download has a .AppImage "file type" not .deb and I can neither install it or run it (it sort of loaded once, made some reference to being concerned if I was running on a
ZOHO Desktop App not working
For the past few weeks, the ZOHO desktop app has been giving issues. It started with one desktop at a time until it got to mine. The app does not load at all, I can use the emails in Chrome just fine, but then that requires me to use several browsers
Display name not showing
Sent emails are showing up as hello@[domain] instead of displaying actual human's name. Send Mail As display name setting has been changed to reflect name but doesn't seem to matter.
Enable setting up of Email Group subsets/segments
Enable members/addresses in Email Groups to be allocated to segments/subsets within the group. At the moment if one Email Group has 100 members and I want to send email to (say) 20 of them I have to set up another group with those 20 members. Enabling
Need my ZB code
I have just transferred my domain today to godaddy, therefore would need a ZB code just to add the Cname. All the emails are not working now and i dont wanna delete the domain and readding it again. thanks!
554 5.2.3 MailPolicy violation Error delivering to mailboxes
I keep getting this error from SendInBlue..... I already added it to our SPF. I'm not sure what else to do.. it works when sending to any other domain, just not when receiving to Zoho. Thank you.
USERNAME_NOT_SET error when creating an user
Hi, i am trying to create an email box (i.e. an organization User) through the API https://www.zoho.com/mail/help/api/post-add-user-to-org.html I get the USERNAME_NOT_SET response error even though i've passed both the primaryEmailAddress and displayName
Mail admin panel not working blank screen
Hello, when accessing mail admin panel here https://mailadmin.zoho.com/cpanel/home.do it is blank screen Tried from chrome, firefox and edge
Signatures as image attachment goes in spam can html signatures be used?
Hi I do not see any options to add html signatures . Is it possible to do so? See people have been struggling to find absolution since 5 years .Please let me know
Migration DMARC issue
Hi, Ever since we have migrated from one mail platform to Zoho mail, we have been experiencing issues with sending emails. We have checked our DMARC, DKIM, etc... and everything seems fine. Is there a reason why this is happening? Our domain is ok so
DMARC / Mail return issues
Has anyone else experienced issues with their mails after switching their emails from another platform to Zoho? We have been getting many error messages when sending emails. We have checked our DMARC and domain but everything seems O.K. Could it be an
Recent updates to Zoho Mail Client sends incoming email to Spam
Hello, The recent updates to Zoho Mail client is now sending my incoming emails to my Spam folder. These are emails that I used to receive on a regular bases and they are added to my contact list. However in the last 2 weeks I've noticed most emails are
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