Not receiving Instagram password reset emails
I'm not receiving email from Instagram and I added Instagram.com to my whitelisted domains. I can't access my Instagram account if I can't receive email from them. In May 2013 I received these emails without issue, but now I don't receive anything. How can this be solved?
Error Sending Email
Hello, When writing any email to nelson.ramos@redsat.pe I get the following error: ======================================================================= 5.5.1 Server IP 136.143.188.53 listed as abusive. See http://spamauditor.org/best-practices/ip-reputation/
Administrators now have permissions to access the Subscription and Payment details.
Hello everyone! Hope you are all staying safe during these trying times. To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly. Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requests
What does "e.verifyBtnRef.current is null" error mean?
After verifying that DMARC record was pointed to domain, a notification saying "e.verifyBtnRef.current is null" appears. What does that mean? (PS: The DMARC was succesfully pointed!)
Can't receive or send emails
Can't receive or send emails using bn54.com.br domain.
Zoho can't read AWS Route 53 SPF record...
Hi, I followed Zoho instructions to the letter, but Zoho will not verify my AWS SPF record for qdit.ca. Could you have a look and see what's wrong? Thanks
Trouble editing Zoho Notes
I would like my colleague to be able to edit the notes I create in Zoho Notes. I have made her a Moderator but she doesn't seem to have the ability to edit any note I have created. Can you please tell me what to do?
Trouble with @mentions in Zoho Mail
I am having trouble with @mentions in Zoho Mail. When I post a comment on an email to my colleague on our domain she does not receive the email or any notification about the comment. Can you please tell me how my colleague can access the emails I have
Email Routing
Is it possible to have a call with someone to help with a Zoho emial routing issues? I have started at HerCampus for about 2 months and this has been the problem for the company before I started. I want to try to resovle this so we do not have to look
How to get OrgId(Zoid or Where is it ?
We wat to create a new user and email using our CRM according to this i need the OrgId(Zoid),Where is it? https://www.zoho.com/mail/help/api/post-add-user-to-org.html
Spam with 'undefined' email address
We're getting overwhelmed with spam that has an 'undefined' email address. We can't block it through your spam blocking tools. This is **invalid** email - quit delivering it to our inboxes. Kill it at the server!
How do I change domain and retain all previous domain emails on zoho ?
I am going to change my website's domain name. Currently the contact email address hosted by zohomail is on the old domain name. Since I am a free member my fear is if I change the domain name all my emails will be lost. How do I save the old emails.
Improving Customized Login
Hello. Recently, I enabled Customized Login for my domain. As a result, now mail.mydomain.com redirects to accounts.zoho.com. It seems like a missed opportunity, since this functionality can be much more than a simple redirect. For instance, it would
Unable to send message;Reason:553 Relaying disallowed. Invalid Domain
Hi, When I try to send mail through ZOHO mail i am getting the following error. "Unable to send message;Reason:553 Relaying disallowed. Invalid Domain" Please help me. Regards
Manage photo permissions in the latest Mail iOS mobile app.
Hello All, In the latest version of the Zoho Mail iOS mobile app (v2.6.23), we have brought in the below enhancement. When photos permission is restricted to “Selected Photos”, we can manage the selection within the app. You can update the app either
Reply all request
Right now, you can only select reply all on the message window. A lot of times I'll just hit reply, but realize that when I was on the writing window that I needed to hit reply all. This is a great feature from Gmail that I miss. Thanks!
Error Connecting POP to GMAIL (poppro.zoho.eu)
Hello, Got this error message from GMail when trying to connect POP. There was a problem while communicating with poppro.zoho.eu Server returned error: "Connection closed by remote host: The other server terminated our connection. Please contact your
how to reject/quarantine spf:none mails
Hello. I'm having trouble receiving spf:none spam emails. Where can I find the settings to reject/quarantine spf:none emails? In the dashboard, I can only reject or quarantine them if they clearly fail. Since they keep changing their domain, specifying
Email groups not accepting mail
We are having problems with email groups not accepting messages sent from external addresses. The groups are public, i.e. set to allow emails sent from anyone. However, only email from certain domains gets through. Email from, e.g., gmail.com or yahoo.com
Using offlineimap with Zoho Mail - SSL/certificate problems
Hi, I am trying to use offlineimap to download my mail from Zoho's IMAP server. It kind of works, but I've had to add a cert_fingerprint to my .offlineimaprc to make it connect correctly, and every day I seem to get a different fingerprint and need to
Intermittent email through IMAP (Dec 2021)
I have been dealing with an intermittent problem for some weeks now. Every so often, I cannot access and send my Zoho email using Outlook on Windows. I can access and send fine using Zoho on the web. I've worked with tech support through email on this
No puedo recibir ciertos mensajes en Zohomail
Buenas, He comprobado que puedo remitir mensajes desde Zoho sin problema. Pero para recibirlos, a veces puedo y otras no. No entiendo los motivos. Cuando desde la dirección que emite se envía y da error, aparece el siguiente mensaje: No se ha encontrado
Email Forward to txt message question
So far I like the Zoho services during this testing phase and hope to get past this last barrier in order to purchase full service for all of my workers. We currently use BlueTie email and it works well but does not have all features of Zoho. When an email comes in to each of my workers accounts, I need for them to be notified quickly of the new email which may have important instructions for them. They currently do not have a way to check email by mobile and they usually drive to one of the local
Problemas para enviar e receber e-mail - Domínio
Boa tarde! Falor com vocês do Brasil. Meu domínio expirou e eu fiz a renovação porém não consigo enviar e receber e-mails. Por gentileza como devo proceder? Meu e-mail: suporte.suzamar@escalandonaestetica.com.br
SPF won't verify in Zoho (but record lookup shows SPF)
I am trying to verify my SPF record through the Admin panel but it continues to show an issue verifying. I have used a Lookup tool which shows that SPF records for the domain are active, but Zoho won't verify. Can you please advice on what the issue is
Zoho workplace not loading
To whom it may concern: When I log in to my Zoho mail account, the Workplace interface never loads. I just get a blank white page with the Workplace favicon at the top. It's not my internet connection - other pages work fine. Could you please assist
could not establish connection with zoho
I am trying to send an email using http://stmp.zoho.com host by my laravel program using my zoho account with this configuration MAIL_MAILER=smtp MAIL_HOST=http://stmp.zoho.sa MAIL_PORT=587 MAIL_USERNAME=xxxxxx MAIL_PASSWORD=xxxxxxx MAIL_ENCRYPTION=tls
Mail Outgoing blocked.
hi my email address cheewee[@}icreationslab[dot]com seem to be blocked. any idea how to unblock and what is the reason it is being block as i didnt send any bulk or spam mail. please help asap. has been blocked due to security reasons. Block Type: Mail
The name on one of our emails doesnt change
Hi Zoho, An email out of the four shows that we have shows the name Constantinos which i set when i created it. But i tried changing it to ReefandCo and it told me that it was saved it, but still shows Contstantinos. The problem is that i need to change
I'm not receiving email
I can send but not receive. I did test sending to gmail and ok but when I answer I don't receive. In gmail I get message of address not found.
IMAP error when moving message into folder other than Inbox
Hello, I encountered a problem when moving messages to a folder other than Inbox using the IMAP protocol. Error returned by ZOHO: NO [CANNOT] Invalid target folder Stacktrace from com.sun.mail library: javax.mail.MessagingException: A50 NO [CANNOT] Invalid
can't send email from api of wordpress
I am using wordpress pulgin "zoho mail", can't send email now, the "test mail " function is feedback"Mail Sent Successfully", but I did't receive test email had send. The api connection is fine too, why? If I try sending email from mail.zoho.com, the
Calendar reminders Thunderbird caldav
Hi I'm using Thunderbird Lightning with caldav to sync my calendar. Everything is fine except I am unable to clear event reminders and have a number of old ones that won't go away. Every time I click dismiss in Lightning the event reminder is immediately restored and when I close the reminder window it immediate opens again. I can only get rid of reminders by disabling reminders for that calendar in Lightning - which defeats the purpose as then I get no reminders. How am I supposed to clear the
IMAP & POP Access Disabled for New Free Basic Subscription
Hi, I was recommended by a friend who is using the Free Plan and has IMAP and POP enabled. Based on his excellent feedback we migrated our emails from GSuite to Zoho only to find post migration that Zoho is not allowing IMAP and POP access for our basic free plan. However, the IMAP and POP access works for other friends in the Network who are using the Zoho mail basic free subscription. Not sure why such a disparity. Request you to kindly enable the IMAP and POP access to our subscription. Thanks,
500 error when requesting mail API for messages
I'm following the search email documentation. I made a request for http://mail.zoho.com/api/accounts/724572269/messages/search?searchKey=subject:meeting and I'm getting: { "status": { "code": 500, "description": "Internal Error" }, "data": {} } What could
Changing domains
Hi there, I currently have email through Zoho for my existing domain. I am rebranding my business and as a result my domain name will be changing in the near future. Am I able to change the @domain associated with my existing Zoho to the new one when
Account Block Information
Hello i have been getting this whenever i try to sign in. any idea on how to unblock my account Your account arashid@softnet.co.tz has been blocked due to security reasons. Block Type: Web access blocked. Suspicious login activity. Block Type: Mail Outgoing
Zoho mail outage
Can able send or receive mail on Zoho server Error: Bad gateway server not reached. Unable to open or read the mail sent or inbox mails.
tengo mi cuenta bloqueada o hackeada, les aparece a los clientes que no se encuentra
No se encuentra mi cuenta de correo, ruego me informa del problema
I can't send a message
the letter hangs in the queue and is not sent
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