Outgoing mail blocked
Dear Zoho team, My email michaelshevlane@zoho.com is blocked from sending, and I cannot unblock it even when I click the banner at the top. Can you help? Thanks! Michael Shevlane
How do I see the email addresses I created
I have created 5 email addresses but I can only see 2 of them. Whenever I create a new email address the system say we will send the one time password on the new email address, how do I access the new email address?
Enable mail hosting?
Hello, I have set up a personal email account (@zohomail.com). What will happen to that email account if I press enable mail hosting? Can I continue to use it along side my hosted email address? To enable mail hosting, do I need a paid account? Thank
Perdi a senha do Super Administrador
Bom dia Perdi a senha do super administrador comercial@amplaindustria.com.br e não tenho o número de telefone cadastrado. Enviem por favor para o e-mail marcocarneirorosa@gmail.com para redefinição da senha.
Lost in (french) translation: Ma... means Balise (tag or is it?)
Hi, I've transitioned to Zoho Mail (web). Tehre is definitley some changes from a traditionnal mail client. As I'm discovering the interface I'm wondering if the following labels are the same or not. I'm using Zoho mail in french. From the screenshot,
Kludge workaround for delagating email
Like many small business owners, I have an assistant, and I need for her to be able to access my email and send/process emails. Shared Folder accomplish 90% of this, as I filter all incoming mail in to a set of shared folders that she has access to. However
Tip #12: How to get effective Email 'Notifications' - Add Sound Notifications in Zoho Mail
Never miss an email again. With effective sound notifications, Zoho Mail notifies you of emails that are important to you based on your custom folder preferences. Steps to add sound notifications for new emails: Login to your Zoho Mail account. Navigate to Settings >> System In Sound Notifications, select the preferred sound from the list of sounds available. You can choose the folders for which you want to enable sound notification. In Settings >> Folders, select the 'Notification' checkbox
Cant receive mails
I can only send mails, but now receive. please help
How I get my zb code?
Hi, Please, someone else can help me? After setup of my domain doesn't appear that table that contain my zb code. I need my zb code for configuration of my domain. Thank you! Bruno.
How to change the webmail background colour?
Dear all, I'm quite impressed by the quality of your e-mail service and am seriously considering adopting it. Unfortunately there's a particular characteristic that has so far hindered me from shifting: the white background of the webmail interface. It is too aggressive and I can only stand it for a few minutes. I tried the alternate themes with Stylish, but these only change the colour of the top bar (both in Firefox as in Chromium). Is there any way to change the background colour to something
Zoho Mail not showing sent on IPhone
When I send an email from my computers mail client it sends but not all of my sent emails show in my sent box on my iPhone mail app. Some do but others don’t.
What application do you prefer to use on iPhone, Apple Mail or Zoho Mail?
Hi everyone, my name is Tomz. I'm a new Zoho Mail user as I recently purchased the Mail Lite (5 GB) plan for my website Aus. I read that Zoho Mail allows using IMAP for iOS, , but on another page I found that Zoho Mail offers the Zoho Mail App for iPhone. So
Can't send emails from my website
Hi everyone, I can't send emails from contact form in my website to my account. The error is as follows: SMTP error from remote mail server after end of data:
554 5.2.3 MailPolicy violation Error delivering to mailboxes
Delegate account/Grant access
Hello, I would to grant access of all my email accounts to the primary address, superadministrator, but I don't find "Delegate account" or something similar in settings. How can I do? Thank you Dr. Kira Smith
How do edit my DNS settings for a domain purchased through Zoho
We have a webpage created in a third party editor which we want to make live on the domain we have just purchased from Zoho. However after a lot of searching I've been unable to find anywhere to do this. I got to the following logon screen from control
MX record not update even already pointing in
Hi Support, I have been using zoho mail for my domain www.netsys-titan.asia but suddenly the mx record missing and i unable to send or receive any email. I already update the mx record bit seems already 72 hours but still no changes have been made.. herewith
Always Use Specific Address
We are in the process of moving our website to a new domain i.e oldsite.com to newsite.com As part of this ur email address will be changing from hello@oldsite.com to hello@newsite.com We set up the new domain and email address in zoho. We've se the new
nothing happening with my GMAIL -> Zoho Mail
What am I doing wrong? Not incoming mail or syncing of my current G workspace mail... Jamie
Can Send Emails But I am not Receiving emails in Zoho Account
I have set everything up and have the MX records pointing only to Zoho, nothing else. I am NOT reciving any error message when I send an email to the ZOHO email address but there is nothing in my Zoho Inbox. Please look into this and tell me what I need
Can Send Emails But I am not Receiving emails in Zoho Account
I have set everything up and have the MX records pointing only to Zoho, nothing else. I am NOT reciving any error message when I send an email to the ZOHO email address but there is nothing in my Zoho Inbox. Please look into this and tell me what I need
Setting up a second company domain/account
Hello, I already have one business successfully set up on Zoho using email. I am setting up a completely separate, second business. I need help on how to set up a second business with a completely separate domain. Appreciate the help. David.
NONJUNK Label
Hi, from some weeks it's happening a strange thing: using my ZOHO account in thunderbird, for some reason appears in zoho web interface the yellow label NONJUNK marking apparently "random" emails. I use no labels and no spam rules in thunderbird, and this behaviour happens to two separate accounts with nothing in common (traficante and francescotraficante). Why? Thanks.
Horribly Slow Email Send and Receive
Internal and External emails. Delayed up to 1 hour. Is there a problem currently?
Have to refresh page to receive email
For the last 2 days Zoho Mail isn't receiving mail and updating my browser automatically, I have to refresh the browser page to see my new messages. Problem occurs on both Brave and Firefox.
Problems with Zoho Mail Imap client and GMAIL.COM - folder structure and sent email
Hello! I use Zoho Mail Web IMAP with a gmail.com account and I see 2 issues. Problem 1: - When I send an email through the GMAIL web, it is not in sync in the "sent folder" of Zoho. Problem 2: - When I create a folder in Zoho Mail, it does not appear
URGENT: I am not receiving emails from gmail.
Hello, I am not receiving emails from people that send them from a gmail account. I have tested this myself and can confirm that none of the email addresses I have setup with you are receiving the test emails from a gmail account. My MX records are setup
MX records are correct but I cannot receive emails
I have updated the MX records for my email and it confirms that it has been added successfully and pointed to Zoho, but I do not receive any emails. What could be the reason for this?
[AUTH] Web login required: https://support.google.com/mail/answer/78754
I get [AUTH] Web login required: https://support.google.com/mail/answer/78754 error message when trying to POP a gmail account. Apart from "not using the latest security measures" as suggested by GMail as a last ditched attempt how can I setup Zoho to use the "latest security measures"? If this needs dev work, please can it be added to the roadmap? Thanks
Email Sending issue!
One our our email account (acc*****@s3india.com) is facing following issues from today itself while sending mails. 1. Hourly Ratelimited. Notification mail sent 2. rejected due to usertype=REPUTATION_HIGH_USER rlResult=PERMFAIL 3. 5.3.4 message size limit
Emails not loading
Hi, I am facing serious issues with Zoho mails since yesterday. The emails are not loading and after logging in the screen is stuck at "Loading ..." This happened for the entire day yesterday and then suddenly in the evening the emails stated showing.
How do I get my ZB code even after verifying my site.
We are trying to connect our email to our wordpress site, (Dukatt.com) and need to find our zb code to activate our mail. How would we access that code?
Mailbox name not allowed. The server response was: Relaying disallowed
I am trying to send email to my zoho account, to my custom domain (not zoho.com) from another email account ie. gmail.com. Every mail i send i get the following error: mx.zohomail.com #553 Relaying disallowed ## What can i do? Thanks!
136.143.188.12 blocked by spamcop
Please Help! I can't send out emails. 136.143.188.12 blocked by spamcop Reporting-MTA: dns; mx.zohomail.com Arrival-Date: Fri, 22 Jan 2021 21:32:01 +0800 Original-Recipient: rfc822; Final-Recipient: rfc822; Status: 550 Action: failed Last-Attempt-Date:
Old Gmail inbox migration to Zoho mail
Hi, I have been checking Zoho products for a while. This week finally decided to migrate my company mail accounts from Gmail to Zoho. I was looking for sometime and could not found a way to perform this; only found the way to take a backup of my old account into Zoho connecting throught pop3 server; but I'm not looking for that, I want that in my new Zoho Mail inbox appear all my mail messages and conversations as I see it in Gmail. Searching in Google and in Zoho Mail docs the workaround begun
Domain verification issue
I tried to register my domain (www.unigpa.com) but the process is cut and I cannot add access mails to the domain or delete my domain to start again also I cannot find the TXT value for the domain to verify it
DKIM failing - RSA public key: RSA.xs:178: OpenSSL error:
I am trying to add a new DKIM TXT record as advised by Zoho support to try and fix a long standing DKIM issue with my account. When I add the new record it shows up in checks, but does not pass. Using the tool linked in the DKIM creation page on Zoho
Gmail forwarding to Zoho Mail
How can I forward my Gmail to my Zoho mail app? I have tried adding a POP3 account but it continually says "Unable to connect to the server. Check your server details." I have the Mail lite subscription. I have enabled POP in my Google mail settings. What am i missing here? thank you. David
Question for the MX Servers ...
Hello ! Is it correct, that alle three zoho.eu mailserver uses the same IP ?! Bye, Martin
I can't configure SPF and DKIM
Our emails are unauthenticated, and when we log in in to our control panel we receive a warning message that we need to configure our SPF and DKIM. We bought our domain 8fans.org from shopify and we can't verfify or edit SPF and DKIM since we get a message that says: We are unable to get TXT record for SPF right now. If you have added the TXT record just now, please wait for 30-45 minutes for the changes to propagate and try again. Please help us solve the problem so we can authenticate our emails.
Configuration could not be verified - is the username or password wrong?
Hi guys, I've recently created an email account in my email free service. I can use the account in online and it is working properly. But when I tried to open it in Mozilla Thunderbird in Ubuntu OS I am getting an error saying: "Configuration could not be verified - is the username or password wrong? " I entered the correct username and password but the error is consistent. I changed the password to a simple one but still I am getting the same error May I know how to sort this issue ?
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