Payment Method
I'm writing to request a change in my payment method for my Zoho Mail subscription. I'd like to switch from using a credit card to PayPal. How do I do this? I see no option to make this change anywhere. I've tried contacting support about this a few times
Zoho Notes vs. Zoho Notebook
Is there a reason why there are two very similar products here. What is the difference?
Zoho Imap to Hubspot CRM not connecting
My configurations from Zoho and Hubspot CRM show correct and "enabled" but when sending outward from hubspot, the email fails.
How do I renew my expired domain through Zoho?
My domain registration originally with Google Domains expired over 50 days ago, and I am trying to repurchase it through Zoho. Unfortunately I keep getting an error that my domain isn't available. I've also tried searching my domain at other registrars
Unable to change incorrect Time Zone
My mail is on Central European Summer Time, when I am in London, UK. Therefore I am receiving mail timestamped one hour ahead of my time. But when I open my Profile there is no drop down menu or link in Time Settings to allow me to change it.
Not receiving all emails from our TMS that uses AWS to send out report
Sending a report from our TMS software email@axoneta.com it will some times come through on my danatnewhopetransportdotcom, and danatgraumandotca (Both zoho) but it always works going to my gmail and outlook account.
Not receiving email
Hi my email is sales@jutebagexport.com I am not receiving email from today please help
Host Not Reachable
We were not receiving emails since yesterday. We tried to email ourselves also but it wouldn't work. How do we resolve this problem? It's affecting our work already.
Mail not delivering
Hi Team, Despite multiple calls and emails I have received no response from your team bar a few emails 4 months ago. Treat this as urgent. Emails from my zoho based domain reflectionsindia.in are not getting delivered to my most important client, wipro.com
Error remote server is misconfigured
Hello, I recently set up domain connection email through ZOHO mail and I am not receiving emails from other email providers. The domain I am trying to connect is eec-nepl.org.np
Emails da pasta ENVIADOS sumiram
Olá, os emails enviados do período 01/Nov/2023 a 22/Abr/2024 da conta de email comercial@conservicos.com.br sumiram, precisamos com certa urgência que seja recuperados.
Not being able to receive emails from major business partner
It's been almost two weeks we can no longer receive emails from one of our major business partners. There is already a ticket in place but I am getting no feedback and no update status, every time I get a reply I have to explain everything all over again.
Unable to receive emails from fortinet cloud mail
It's been over a week and I am still unable to receive emails from fortinet cloud solution (for which I obviously don't have all of their IP's). Despite the sender being whitelisted as a domain I still cannot receive their emails. Emails I get from customer
HOW DO I SET UP A Multi-Factor Authentication.
Dear Sir/Madam, I hope this message finds you well. I am writing to seek guidance on setting up Multi-Factor Authentication for my account. Unfortunately, my account was compromised, and although I have already changed my password, I am unsure how to
Calendar Sharing
Is it possible to view calendar of a non Zoho user?
Can I share my calendar with another user who is using another email service.
Can I share my calendar with another user who is using another email service.
I can't receive GMAIL to my Zoho Mailbox but can receive non-GMAIL
Hi, Weird issue. I tried sending email from 3 different GMAIL accounts to my Zoho mailbox whatever@stuff.dev (it's a .dev email) but none arrive and no bounceback emial. I can email fine to my Zoho Mailbox from non-GMAIL accounts. Does Gmail require certain
Emails are not delivering in Outlook. please Help
This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Thu, 02 May 2024 00:49:29 -0700 from shinoj@tibaoman.com [shinoj@tibaoman.com]
plain-text email body gets converted to HTML code
I prefer plain-text email, and I've observed what seems to be a bug. When I've been typing a long plain-text email for a while, sometimes the email will be converted to HTML code. The paragraphs go away, the text gets lumped together in one paragraph,
My zohomail domain email is being greylisted
I have set up a domain email using zohomail but when I try sending emails to other mail clients (such as gmail), I noticed that my emails are being greylisted. Because of this, I have to wait a few minutes then send the email again in order to actually
Mail not active
Trying to login with my credentials dispalying error account not active
Can I choose the "reply to" address?
Does Zoho mail allow me to send an email where I choose the "reply to" address? I have several domain names. Currently, I filter in my 3 gmail email accounts into Outlook and I do this through Outlook. Can Zoho do this? I am trying to set up Zoho CRM and integrate Zoho mail and need to make sure this functionality exists before I start paying. If this is possible, can you point me to a tutorial to show me how to set up my multiple email addresses?
IMAP and iPhone // Emails are not deleted on Zoho
I've installed my Zoho IMAP account on my iPhone and I've a problem : When deleting an email on my iPhone, it's not deleted online, on my Zoho Website. Why ? Is this a known issue ? Regards, Gregg
Mark as read shortcut icon
Hello, Please add an icon for "Mark as read" in Inbox. I am now using Zoho mail as my primary email and have other emails from Gmail and outlook.com forwarded here. Some of them are confirmation emails which I dont have to read but to simply mark as read and move to a custom folder. It would be nicer if there's a shortcut on top instead of going through the menu. Thank you.
Unread spam
Why is there such a thing as unread spam? It should be obvious why that should not be a thing. Why is spam triggering unread messages and (1)? Is spam now Inbox 2? Why is the spam folder completely ineffective?
The server returned the error: The connection to the server “imap.zoho.com” on port 993 timed out.
Hi there. I'm not able to download emails from Zoho into my mail client. I've suddenly started seeing the following error: "The server returned the error: The connection to the server “imap.zoho.com” on port 993 timed out." I'm using Apple Mail Version 4.5 (1084) and I've successfully used it for several months now. None of the mail settings in the client have changed so I'm a bit perplexed. Note that I'm able to send email just fine. And I can check messages on the web interface as well. It's the
Email only accounts not possible!!!
Hello, I've tried to ask this before without a concrete response. We are a small startup scaling up just now to a larger team. The initial team of employees are ones that need to use all the Zoho services (Zoho one plan) and they are already on it. The new and bigger batch of employees "just" need email access - They don't need Docs, campaigns or any other Zoho feature thats packaged in Zoho One. We can't ofcourse create emails on 2 different mail servers technically speaking. So we are stuck with
Free Webinar Alert! Managing Zoho Desk tickets right from Zoho Workplace
Dear Zoho Mail Community, Hope you're all doing good and staying safe! We're glad to announce the Free Webinar on Managing your Zoho Desk tickets right from Zoho Workplace and its applications. Join the webinar to learn about the tight integration of
Outgoing blocked - Unusual Sending activity
We have received a request through our Abuse Control form. Please follow up with the customer to address their concerns. The following information was provided by the customer: Nature of your business: Customers service Type of emails you generally send:
Cadastrei meu domínio errado
boa noite Criei uma conta com o domínio CONSEG.COM porém cadastrei pelo gmail quando o serviço usou o aplicativo não tinha como entrar no gmail tentei cancelar mas quando tento cadastrar agora informar que esse domínio já existe como posso resolver isso,
Zoho Free Plan
Hi, I have my Zoho Mail forever free account from 2017. I have neither upgraded nor downgraded my account from the time I created the account. My dashboard shows 25 licenses. I read in another post that as long as a user does not upgrade or downgrade
Manage multiple organizations /domains in 1 account in Zoho Mail
Hi Team Zoho, we are an agency in Dubai offering various web solutions. For Email hosting, we chose you as our platform for our clients. Question though, we want to manage all our clients (having different domains of course) in 1 Zoho account so we can
Group Emails
Are there plans to allow email groups in Zoho Mail? This is really inconvenient when adding multiple email addresses on regular basis...
Address could not be found.
I've entered all MX records correctly and receive this message when testing the email address. Please advise Your message wasn't delivered to info@glowworkshub.com because the address couldn't be found, or is unable to receive mail.
Diagnostic-Code: 5.7.1 [C15] RBL restriction: Blacklisted by Internal Reputation Service - 136.143.169.55
Hello everybody, I am trying to send an email to my customer to reply to an issue he's having but everytime i try to send it I always have this error Diagnostic-Code: 5.7.1 [C15] RBL restriction: Blacklisted by Internal Reputation Service - 136.143.
Unable to receive mails
So I manage the company's mail. And for like a week now we have been unable to receive mails. Clients say they send mails, but we did not receive any. To confirm I even sent a mail from my personal email to the company's but it did not drop in the company's
Moving mail to a folder has stopped working
Hi, The ability to move a mail to a folder seems to have stopped working. I used to be able to either drag the mail to a folder with the mouse, or select it with a tick box and then pick Move To from the menu bar. However, in the last few days, this has stopped working and now, no matter how many times I do it, the mail remains stubbornly in my Inbox. This seems to be the same whether I use the webmail interface or the Zoho mail iOS app. Great if you can advise how to get this fixed. Thanks.
Save search dont working
I carry out research on a certain subject, then I save this search, to use in the future, when I use the saved search it doesn't work, so I have to repeat the whole process again.
Adding SSL to my domain
I have bought an SSL cert on Namecheap. If i want to use that to the domain i bought from Zoho. How do I do that?
Tip #13: How to share 'Drafts' in Zoho Mail
Struggling with drafting your emails? Drafting certain emails can be tricky. Whether it is a communication to a client or announcing a new discount to your customers or sending feedback to your employees, choice of words and tone of emails can be confusing. We always get help from someone or get someone's feedback before we send out such emails. But copying the content from your editor, putting it in a chat and getting feedback and again correcting your draft gets clumsy. The troubles multiply when
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