Links in Instagram
Hi there, I have been using Later for a while now but keen to come back to Zoho Social as Later doesn't offer tagging of pages on Facebook but they offer something Zoho doesn't. You can add a link to your bio which opens up your profile feed where images
Looking back at Zoho Social's 2024: Highlights and memories
Hey everyone, We hope you had a relaxing and joyous holiday season. Whether you're planning for the new year or still soaking in the magic of the season, we're here to share some exciting highlights from 2024 – a year that was fully packed with updates
API to post drafts for social media
I we want to post draft posts to our zoho social account and then approve and schedule them within Zoho social. is this possible with for example: https://apis.zoho.com/social/v2/post TIA Jon
The Social Wall: December 2024
Hey everyone, As the year comes to an end, and the festive spirit fills the air, we're thrilled to bring to you the final edition of the Social Wall for 2024. Let's see what updates went live during December, and then go on with planning the new year!
Adding Bluesky channel
Hello, Is Bluesky (AT protocol) soon added on Social ? Bluesky is being developped and is now open to anyone (no more invitation) Thank you
Social Media Simplified with Zoho Social: Make the best out of the publishing calendar
Are you a marketer who likes visualizing your plan of action before you start social media posting? Are you part of a team that works on social media on a rotational basis, so the most important task is to collaborate to avoid overlap and confusion? Or
Personal Facebook page posting instead of Business Page
I have a Facebook page that is associated with my Personal Profile and I am the Admin of that Page. I would like to schedule and Post to my Personal Page not the Business Page. Each time I try to connect to the "Page" it takes me to the Business Page. Is there a way of connecting to my personal page?
Inbox Preference - Saved replies based on message repsonse with specific word
Hi There, Can one create a workflow where the Save Reply will be generic for all messages that contains a specific word, various channels,. The saved reply should contain a link for download etc. that is a response to the word entered in the message contained
The Social Wall: November 2024
Hey everyone, As we move into December, we're excited to share all the updates that went live in Social during November. View, monitor, and respond to your WhatsApp and Telegram messages from Inbox Take your communication a step further by integrating
Introducing advanced statistics for TikTok and other Social enhancements
Dear customer, We've introduced some exciting and much-awaited updates on Zoho Social. You can now interact with your TikTok videos and do much more. These enhancements will help you publish your Tiktok content smoothly, understand your audience better
Instagram Messenger and CRM integration
Hi, We are using CRM+ and love the integration with Zoho Social. However we are very heavy on Instagram and we lack the message feature and the integration with CRM. I have been told that there is focus on Instagram, is there any way of knowing if above is on the roadmap? If so when can we accept it to be implemented? Thank you, Per Tattoocyn
I can't connect my business' instagram account to zoho social
I tried connecting it but it just leads to my personal facebook account.
The Social Wall: October 2024
Hi everyone, With just two months left in 2024, we can’t keep calm about these updates that will make your social media marketing experience even more holistic! Add a 'Call' button to your Google Business Profile posts You can now give a more seamless
Video MP4
I"m trying to add a video MP4 to post on social but I am having some problems.
Twitter is now X on Zoho Social!
Hey everyone, Following the recent announcement about the popular social media channel Twitter being rebranded as X, we are here to inform you that Zoho Social is up to date with these changes. The Twitter logo has been changed from and the website reads
Zoho Social - ugly and half baked
Well done Zoho. You have yet again managed to take a potentially great product and make it worse. Zoho Social sucks. Well sorta. No, ok, it does. The UI is horrendous. It's 2024 and the UI looks like it's 2015. Zoho products have always been really poorly
Umm... There seems to be a problem.
When I click on virually any menu item in Zoho Social I get this incredibly annoying and unhelpful message. I have no idea where to go or what to do about it. I found an entry in the forum EIGHT years ago in which the problem seemed to have been addressed.
Umm... There seems to be a problem.
Umm... There seems to be a problem. I am getting this whenever I am trying to upload an image to a post. Please help?
Umm... there seems to be a problem
I am trying to post/schedule a post in zoho social and I get Umm there seems to be a problem but it doenst say the problem, you can't click on it for info and I can't post. Suggestions? reboot the browser didnt work
Mark message as Done like in Facebookbook Business
I am using trial version of ZOHO social and i found this very interesting and interacting tools. usually, i used to read message in Facebook business and after reading the message i mark the message as done. after marking the message as done, it moves
All-Channel Combined Reports
Is there a way to create/view a report that combines all the data from each channel to provide a view of ? For example is there a card or feature where I can look at my total social engagement, total views/impressions, total reach, across the entire brand?
Collaboration Notifications in Zoho Social
We are having an issue with notifications coming through from Zoho Social. In particular, when we are @mentioning someone, the only notification is the little red dot at the top once INSIDE the application. It doesn't even notify us on the mobile version.
Upgrading X to premium
I upgrade X to Premium. What do I need to do for Social to recognize the new character limit?
Youtube Shorts up to 3 minutes
Hi, youtube launched the option for shorts to have up to 3 minutes however i still cant see the option to post as shorts within bulk channels.
My LinkedIn Company Page isn't showing up to connect
I am a social media manager for a company and I'm trying to connect our Company LinkedIn page here. However, our page is not showing up when I try to connect. Is this because I am only a "Content Admin" and not a "Super Admin?"
"Customise Content" option not showing for drafts or "edit as new"
Could you please fix the bug that's causing this? If I start a post, then save it as a draft, I lose the ability to customize content for each channel on that post -- the button just doesn't show up when I go back in to edit an existing draft. Same happens
How to Search, Parse, and Filter Video Content by Keywords and Niches on Instagram and TikTok Using Zoho Social
Вот пример запроса для службы поддержки Zoho Social, аналогичный тем, которые ты отправлял ранее: Запрос: Hi, I’m interested in using Zoho Social for content discovery and analysis on Instagram and TikTok. Specifically, I’m looking for the ability to
Zoho Social - TikTok Image Carousel Support
Hi Is Zoho Social planning to add support for Image Carousel for publishing to Tik Tok Business Profile? It seems ContentStudio.io supports it already: https://contentstudio . io/blog/schedule-tiktok-image-carousel At the moment, we can only upload videos
The Social Wall: September 2024
Hey everyone, This month, we've come up with some useful updates to enhance your journey with Zoho Social. Let's see what went live! Schedule bulk posts to supported networks from the revamped UI The bulk schedule feature in Zoho Social just got a revamp.
AM/PM glitch for Social Scheduling
We continue to have an issue with posts being scheduled for AM switching to PM with no apparent reasoning. They even open as AM when edited, but then save on the calendar as PM. Please let us know if this is being addressed.
Change Facebook Account- Social
My original Facebook account was deleted by Facebook and I have removed it from my Social brand. I keep trying to add my other account but it only tries to log into the old account. I'm stuck in a circle I can't space from. Please help. How do I get social
Posting Zoho Social Posts onto my BLOG
Hi, Is there a way that I can Auto post my Zoho Social Posts onto my BLOG as well. Regards Ron
Impact on availability of metrics in the Reports module due to Facebook's Page Insights API changes
Hi everyone, In continuation with the previous announcement regarding the deprecation of certain metrics of the Facebook's Page Insights API, Meta has removed some more metrics from the New Pages experience, reflecting from September 16, 2024. Here is
Unable to post to Instagram
Hello again! My team and I scheduled some trial posts to be published onto Instagram. We created them and scheduled them, however, when the time came for them to be published, they were never published and I am unable to find them in the failed posts
Introduce Tagging in Pictures | Zoho Social
Zoho Social is a fantastic social media management tool. We use it in our organization, Encaptechno. I want to request a feature where we can tag people in images directly from Zoho Social, just like in the text/ caption of the social media post. If we
Can't add thumbnails anymore?
I've noticed lately that I can't add thumbnails for any video anymore, like the option just isn't there. Did they change the place where you add thumbnails? is this a glitch? We need this resolved please
Zoho Social API for generating draft posts from a third-party app ?
Hello everyone, I hope you are all well. I have a question regarding Zoho Social. I am developing an application that generates social media posts, and I would like to be able to incorporate a feature that allows saving these posts as drafts in Zoho Social.
Generate leads from instagram
hello i have question. If connect instagram using zoho social, it is possible to get lead from instagram? example if someone send me direct message or comment on my post and then they generate to lead
The Social Wall: August 2024
Hi everyone, We're thrilled to bring you the latest updates, features, and improvements to help you get the most out of Zoho Social. Let's see what was new for us at Social in August. Post documents on LinkedIn You can now reach a lot more people and
WhatsApp in Zoho Social
Seems CRM team is not taking Whatsapp integration seriously. While Facebook already has 63 Whatsapp partners, some of which are very small, that have already completed API integration. Maybe the social team could take over this project from CRM and get
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