Upgrading X to premium
I upgrade X to Premium. What do I need to do for Social to recognize the new character limit?
Youtube Shorts up to 3 minutes
Hi, youtube launched the option for shorts to have up to 3 minutes however i still cant see the option to post as shorts within bulk channels.
My LinkedIn Company Page isn't showing up to connect
I am a social media manager for a company and I'm trying to connect our Company LinkedIn page here. However, our page is not showing up when I try to connect. Is this because I am only a "Content Admin" and not a "Super Admin?"
How to Search, Parse, and Filter Video Content by Keywords and Niches on Instagram and TikTok Using Zoho Social
Вот пример запроса для службы поддержки Zoho Social, аналогичный тем, которые ты отправлял ранее: Запрос: Hi, I’m interested in using Zoho Social for content discovery and analysis on Instagram and TikTok. Specifically, I’m looking for the ability to
Zoho Social - TikTok Image Carousel Support
Hi Is Zoho Social planning to add support for Image Carousel for publishing to Tik Tok Business Profile? It seems ContentStudio.io supports it already: https://contentstudio . io/blog/schedule-tiktok-image-carousel At the moment, we can only upload videos
The Social Wall: September 2024
Hey everyone, This month, we've come up with some useful updates to enhance your journey with Zoho Social. Let's see what went live! Schedule bulk posts to supported networks from the revamped UI The bulk schedule feature in Zoho Social just got a revamp.
AM/PM glitch for Social Scheduling
We continue to have an issue with posts being scheduled for AM switching to PM with no apparent reasoning. They even open as AM when edited, but then save on the calendar as PM. Please let us know if this is being addressed.
Change Facebook Account- Social
My original Facebook account was deleted by Facebook and I have removed it from my Social brand. I keep trying to add my other account but it only tries to log into the old account. I'm stuck in a circle I can't space from. Please help. How do I get social
Posting Zoho Social Posts onto my BLOG
Hi, Is there a way that I can Auto post my Zoho Social Posts onto my BLOG as well. Regards Ron
Impact on availability of metrics in the Reports module due to Facebook's Page Insights API changes
Hi everyone, In continuation with the previous announcement regarding the deprecation of certain metrics of the Facebook's Page Insights API, Meta has removed some more metrics from the New Pages experience, reflecting from September 16, 2024. Here is
Unable to post to Instagram
Hello again! My team and I scheduled some trial posts to be published onto Instagram. We created them and scheduled them, however, when the time came for them to be published, they were never published and I am unable to find them in the failed posts
Introduce Tagging in Pictures | Zoho Social
Zoho Social is a fantastic social media management tool. We use it in our organization, Encaptechno. I want to request a feature where we can tag people in images directly from Zoho Social, just like in the text/ caption of the social media post. If we
Can't add thumbnails anymore?
I've noticed lately that I can't add thumbnails for any video anymore, like the option just isn't there. Did they change the place where you add thumbnails? is this a glitch? We need this resolved please
The Social Wall: August 2024
Hi everyone, We're thrilled to bring you the latest updates, features, and improvements to help you get the most out of Zoho Social. Let's see what was new for us at Social in August. Post documents on LinkedIn You can now reach a lot more people and
Add personal Facebook to Zoho Social
Hi. is there any way i can post to my business and personal Facebook and Instagram at the same time when I make or schedule a post?
Social Media Simplified with Zoho Social: Bridge sales and social media marketing
Social media marketing has become the go-to strategy for most businesses who are trying to boost awareness of their product/service, create a brand image in the minds of their audience, increase website traffic and engagement, and generate leads. Posting
Insufficient access to post my instagram
Hi, this is such a pain. I tried reconnecting my account and now 2 weeks worth of scheduled posts have not gone out. Can you please sort this or tell me how. Paul
Insufficient permission to publish on this page.
Hi, I am an Admin for our Zoho Social account, from our company Marketing department. I am having an unusual issue posting our content on LinkedIn. I have been able to post without issue throughout the year, but today I have received this notification
Zoho Social not supported in document file
Hi, I want to schedule document post on LinkedIn. But i saw PDF file not supported. How i will schedule document post on LinkedIn?
X New followers showing wrong calculation
Hi I was about to export a report for a client but noticed the new followers for X (twitter) is showing the wrong calculation. My followers had increased by 7 and decreased by one since the previous month but it seems on 20th July the calculation has
Arrange or remove images when using Customize Content
Hello, when adding more than 4 images to a post via the Customize Content feature, it is possible to easily remove or rearrange the firts 4 images. Is there a way to remove or rearrange the images from position 5 on? Thank you
Change default channels selected when creating a new post?
Hi Team, I am trying really hard to get into Zoho Social - I believe it has so much potential and it is great, but its little things that are really frustrating. In this case, is it possible to change in settings or somewhere the default channels that
Zoho Social Unresponsive?
Hi there Is anyone else having issues with Zoho Social when it comes to editing scheduled posts or trying to upload a new post? When I try and edit a scheduled post or add a new post, it's unresponsive and just hangs. I've rebooted several times and logged
The Social Wall: July 2024
Hi everyone, Let's quickly see how we started off the second half of our year at Zoho Social! Connect and publish to your Threads profile from Zoho Social Meta Threads has been gaining popularity because of its seamless integration with Instagram and
What is Brands and Channels - we want to have ours, but also submit to anothers' account
How do we add a second Facebook or a second Instagram for another client to our social channels? So we can post to theirs, not ours? I assume the Pro account doesn't allow you to Connect multiple Facebook accounts - or does it? How does this work? Ie
thumbnail error
Zoho Social is not generating thumbnails anymore for LinkedIn posts? When I post my message directly in LinkedIn there's no problem? I get this error: Unable to generate Thumbnail Preview for this URL
Advanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popular
Google My Business Messages
Zoho Social should consider adding support for the message feature in Google My Business (GMB) to enhance collaboration and customer communication. By integrating GMB messaging into Zoho Social, businesses can consolidate their communication channels,
Social Media Simplified with Zoho Social: The need for a social media approval process
Picture this: It's a regular day as a social media marketer in your agency, and you are about to publish a post for one of your clients. You start drafting the content, and it's LIVE! A few minutes later, you start receiving the following comments. "Is
Threads? Will it be added as a channel any time soon?
With Meta now officially launching their Threads platform and allowing IG accounts to port to the new channel, it would be great to see support for Threads posting as a channel alongside Twitter in Zoho Social in short order. Any sense of a timeline for
Post Document/PDF via zoho social on social platforms
Hi, I can't add a PDF document if I want to publish a carousel/ Slideshow on social platforms. Facing this issue while I'm trying to schedule a post on LinkedIn and Instagram. Please suggest a solution.
Inbox on the app
Hi there, I've just created my account and doanloaded the app. But I cannot find inbox on the app, can anyone help me? I need to be able to see and respond to comments and messages on my mobile.
Changes to reports due to Facebook's Page Insights API deprecation
Hey everyone, Facebook recently announced the deprecation of Page Insights API as part of the migration of Facebook pages to the New Pages Experience. Due to this, some of the Facebook Page analytics in the Reports module aren't available across all subscriptions.
NextDoor on Social
I can't seem to find any dicussion about adding NextDoor to Zoho Social. NextDoor is adding a lot for businesses and I think it would be awesome to be able to add the same level of marketing through Zoho Social with brands to NextDoor. Has it just never
The Social Wall: June 2024
Hey everyone, June went by in the blink of an eye for us. How about you? But we still managed to take some exciting updates live in Social this month, so let's have a look! Add first comment for Facebook, LinkedIn posts and YouTube videos Similar to Instagram,
No approvers found / changing dates
All of the sudden, our Zoho account is giving us the error message that there are "no approvers found," even though we are logged in as the main contact which is also the approver. It's also randomly changing dates of posts when we go in to approve and
Instagram Reel resolution issue
On June 6, 2024, we scheduled a reel via Zoho Social for all our social media platforms. The reel was uploaded with the correct resolution on all platforms except Instagram, where the resolution appeared to be reduced. Can you please help us understand
Social Media Simplified with Zoho Social: How to handle your social media when you're away
How long have you been putting off that vacation because you need to be available all the time at work? Or are you that person who goes on a vacation taking your phone around to find good Wi-Fi or network? That's the thing with social media, right? Holidays
Costumize e-mail in zoho social
Hi, I would like to costumize the message in e-mail that is send when I invite someone to be part of my clients in one brand. My contract says that I can do it but I can't find the right option in the system. Please help me!
Social Media Simplified with Zoho Social: Best practices for uploading a video
Video content is being increasingly consumed by the online community in the past few years. This surge in viewers and consumption has been because of various factors over the years: Ease of access to social media platforms and the internet Rise and growth
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