Applying EUR Payments to USD Invoices in Zoho Books

Applying EUR Payments to USD Invoices in Zoho Books

Hello,

I have a customer to whom I issue invoices in USD. However, this customer makes payments in both EUR and USD. I have already enabled the multi-currency feature in Zoho Books Elite, but I am facing an issue:

When the customer makes a payment in EUR, Zoho Books registers it as "Unused Credit" and does not allow me to apply it to the outstanding USD invoices. The system gives me an error stating that there are no open invoices in EUR, which makes sense since all invoices are in USD.

I am trying to apply the EUR payments (which are already recorded in my Euro bank account and have an exchange rate saved) to the USD invoices at the corresponding exchange rate. However, I cannot find a way to do this within Zoho Books.

Is there a way to apply EUR payments directly to USD invoices so that the invoices appear as paid? Or is there an alternative method to handle this situation properly?

Thank you in advance for your help!