Hello.

Zoho Survey has an "inline email" option that outputs some HTML that, when pasted in an email, embeds a Zoho survey question in the email.

The problem here is that, to use this, you must use an email editor where you can paste HTML and the editor creates the HTML content. I've been trying to use this in a Zoho CRM email template, but I find no HTML block in the template editor. If I use the text block, the HTML is interpreted as plain text and pasted as such, so what appears in the email content is the HTML code itself, like "<div class=...", not the rendering of HTML.

Is there any way that I can use HTML code in a Zoho CRM email template? Thanks