Get Zoho Mail API working (including DRE Connector, Oauth Token, ZUID, ZOID & ACCOUNT_ID)

Get Zoho Mail API working (including DRE Connector, Oauth Token, ZUID, ZOID & ACCOUNT_ID)

Disclaimer: I’m not a professional coder!



Do you need to use Zoho Mail API?


Me too. It lets you do all sorts of things — like reading the complete header of an email, or forwarding an email with its attachments — which is what I wanted to do.


But setting up the API (application programming interface) took me hours.


It didn’t need to, but advice on this forum sent me in circles and, while the Knowledgebase probably has all the information, it’s not easy to determine which are the relevant bits. So…


Maybe this little guide will help you.

       To use Zoho Mail API you need:

a) A working OAuth Token (Open Authorization token)

b) Up to three Zoho IDs — User, Organization, Account

c) Depending on what you want to do, additional IDs for emails, folders, etc


OAUTH TOKEN


The token validates you when you make an API call. There are various ways to create it.

The hard way: it’s possible to create an OAuth token via Developer Space but this requires lots of options to be chosen and the OAuth token needs to be frequently refreshed. This route is intended for developers who are using external apps to link with Zoho.


The easy way, at least for me, was via a custom function in filters — because it’s simple to do, refreshing the OAuth token is handled by Zoho, and creating a custom function is what I was trying to do anyway


If you already have an OAuth token, great. If not, but have already created a custom function, jump to 4 below. Alternatively:


      1)    In Zoho Mail, go to settings/filters

      2)    Create a new filter and, under Actions, select ‘Custom Function’. Zoho help file here.

      3)    Click ‘Select Function’ and create a new function or use an existing one

      4)    Once the custom function is on screen, select ‘DRE Connectors’ (Deluge Runtime Environment) at the top right

      5)    Click ‘Create Connection’ and under ‘Default Services’ choose ‘Zoho OAuth’

      6)    ‘Connection Name’ can be anything you like. It’s the ‘Connection Link Name’ that you will use in your Deluge scripts.

      7)    Chose the ‘Scopes’ of your token. There are zillions of them and they determine what your script can and can’t do. The most basic might be ‘ZohoMail.messages.READ’. The API Guide Index lists every API command and, for each, details what scope you need (e.g. the send an email page shows you’ll need the scope  ZohoMail.messages.ALL or ZohoMail.messages.CREATE). It's good security practice to only use the minimum scope you need.

      8)    After you click ‘Create and Connect’ you should have a working OAuth token with a lowercase ‘link name’ that you can paste into your Deluge scripts.


NB: The OAuth token only applies to the Zoho area where you have your account (Zoho.eu in my case). So, for example, if I cut and paste a snippet into my script from the send an email page: https://mail.zoho.com/api/accounts/{accountId}/messages it will NOT work with my Europe OAuth token. I would need to change the snippet to: https://mail.zoho.eu/api/accounts/{accountId}/messages


GETTING YOUR IDS


Without API

You’ll see from the snippet above that this particular API needs your ‘accountId’ to work. Zoho advises getting your IDs via an API call, but you don't need to:


1)   Zoho User ID (ZUID).  Just log into Zoho and click the ‘My Profile’ icon (top right). Your user ID is right there under your name and email address.

2)  Zoho Organisation ID (ZOID). Open your Zoho Mail Dashboard (remember, this link is for zoho.eu, you’ll need to use your area). Then select ‘Organization’ on the left menu bar to display ‘Organization Info’, including your Zoho Organization ID.

3) Zoho Account ID (ZAID). Select any of your emails in Zoho Mail. Right click and pick 'Open in New Window'. Your Zoho Accound ID is the number following "accId=". (See Zoho's help page to get the message ID of emails — it also shows the accountId.)

With API
Alternatively, you can get all three IDs with one API call: https://mail.zoho.eu/api/accounts (remember to adjust for your area). Help page here for what scope you need for this API call. The call returns a mass of information but buried in it are your Zoho User ID (ZUID), Zoho Organisation ID (ZOID) and Zoho Account ID (ZAID).


So how do I make the API call?

There are various ways but I use a bit of deluge script:

apiUrl = "https://mail.zoho.eu/api/accounts";
response = invokeurl
[
    url :apiUrl
    type :GET
    connection:"your_oauth_token" // the OAuth token you created, in quotes
];
info response;

1) Create a new Zoho Mail custom function and paste in the above script.
2 ) In the function window, click 'Test Run' (top right). You'll be asked for a Message ID.
3) For this script, any message will do. Select any message in your Zoho Mail inbox. Right click and choose 'Open in New Window'. You'll see the Message ID after 'msgId=' in the URL displayed by your browser. See here for visual.
4) Paste the Message ID into the function window and press 'Proceed'. You'll be presented with the heading 'Console' and the result of your API call beneath it, where you'll find the IDs you need after 'zuid=', 'zoid=' and 'accountId='.

FOLDER & EMAIL IDs


      1)    You may be able to use the name of a folder (e.g. “Trash”) in your Deluge script but if you need the folder ID number, either use this API or, even easier, select an email in the folder your interested in, right click and pick 'Open in New Window'. The folder ID comes after 'folId=' in the browser URL.

      2)    All my scripts are triggered by an email by arriving in my inbox. The ID for that current email is held in the variable ‘mail_messageId’.

      3)    For everything else refer to the API Guide Index


Finally, there might be a better way to do any of the above — I did warn you I’m not a pro! — please feel free to add improvements.

    • Sticky Posts

    • Pocket from Mozilla is closing shop. Don’t lose your favorites . Move them to Zoho Mail Bookmarks now! 📥🔖

      The end of Pocket shouldn't mean the end of your important links and content. Easily import them into Zoho Mail's Bookmarks and continue right where you left off. You can bring over your entire Saves, Collections, and tags just the way they are. Bookmarks
    • Zoho Mail POP & IMAP Server Details

      Hello all! We have been receiving a number of requests regarding the errors while configuring or using Zoho Mail account in POP/ IMAP clients. The server details vary based on your account type and the Datacenter in which your account is setup. Ensure
    • Workplace - Zoholics Europe Customer Awards

      Dear Zoho Mail Community! 📣 We're excited to announce that at this year's Zoholics events across Europe, we're holding customer awards for the first time ever! Workplace - Zoholics Europe Customer Awards This is your chance to shout about the amazing
    • Important update on Group Management | Zoho Mail

      Dear Zoho Mail Community, This post is to inform you all of the following updates on the Group Management in Zoho Mail. Group Member Addition: If a group member is added to an organization group in a Zoho Application, the member will be automatically
    • Mastering email etiquette and best practices to follow in Zoho Mail

      Hello Zoho Mail Community, We’re thrilled to invite you all to our upcoming webinar: Mastering email etiquette and best practices to follow in Zoho Mail. Join our live webinar for expert etiquette tips to enhance your professionalism and elevate your
    • Recent Topics

    • Polish signer experience to compete with docusign

      I would like to suggest that someone spend the little bit of time to polish the signer experience, and the email templates to more of a modern professional feel. They are currently very early 2000s and with some simple changes could vastly improve the
    • Add RTL and Hebrew Support for Candidate Portal (and Other Zoho Recruit Portals)

      Dear Zoho Recruit Team, I hope you're doing well. We would like to request the ability to set the Candidate Portal to be Right-to-Left (RTL) and in Hebrew, similar to the existing functionality for the Career Site. Currently, when we set the Career Site
    • Uplifted homepage experience

      Hello everyone, Creating your homepage is now much easier, more visual, and more impactful. Until now, your homepage allowed you to display custom views, widgets, analytic components, and Kiosk. With the following improvements, the homepage is now a smarter,
    • Tracking Emails sent through Outlook

      All of our sales team have their Outlook 365 accounts setup with IMAP integration. We're trying to track their email activity that occurs outside the CRM. I can see the email exchanges between the sales people and the clients in the contact module. But
    • Whats that

      Price?
    • Crossbeam

      Does anyone use Crossbeam with their Zoho CRM? I'm looking for a way to import Crossbeam partner leads into Zoho CRM. If so: - What's your experience been like? - Are you able to automatically import Crossbeam leads > Zoho CRM? How? - What doesn't work
    • The same Contact associated to multiple Companies - Deals

      Hi, I would like to know if there is an option to associate the same contact with multiple companies (two or more) deals, using the same contact details for all. This is because we have contacts who are linked to different companies or branches of the
    • How to Print the Data Model Zoho CRM

      I have created the data model in Zoho CRM and I want the ability to Print this. How do we do this please? I want the diagram exported to a PDF. There doesnt appear to be an option to do this. Thanks Andrew
    • What is the easiest way to move Hotmail emails to an IMAP server?

      The easiest way to move Hotmail (Outlook.com) emails to an IMAP server is to add your Hotmail account directly to any email client that supports IMAP, then copy the messages across. This avoids paid tools and keeps the process simple. Fastest free method:
    • Convert invoice from zoho to xml with all details

      How to convert an Invoice to XML format with all details
    • Portals-Adjust Column Sizes

      I am trying to adjust the column widths in Portals tabs. Columns that don't need to be wide are wide and longer ones are very short. I thought adding more to the digits box in Edit would widen them, but it doesn't. Anyone know how to adjust these?
    • Add link/button to open approved record from approval list and detail views?

      Hi, How do I allow users to click on an approval record and open that submission? For example, userA submits a quotation then userB approves/rejects. They both can see the quotation on "completed task" list & detail views, but there's no way for them
    • record submitted from creator and invoice is creating in books , but the workflow of books is not tiggering on create of record in books

      record submitted from creator and invoice is creating in books , but the workflow of books is not tiggering on create of record in books headermap = Map(); headermap.put("X-ZOHO-Execute-CustomFunction","true"); response_inv = invokeurl [ url :"https://www.zohoapis.com/books/v3/invoices/fromsalesorder?salesorder_id="
    • Prevent editing of a record after getting approved/rejectedr

      Hi, I'd like to block any user from editing a record after it was approved or rejected, how can I do that?
    • Formula Field/Campo de Fórmula

      Hello everyone, I have a purchase requisition form in which each department submits a request, and the request is automatically routed to the person responsible for that department. In this form, I have several fields with the following link names: Quantidade1,
    • Free Webinar: Zoho Sign for Zoho Projects: Automate tasks and approvals with e-signatures

      Hi there! Handling multiple projects at once? Zoho Projects is your solution for automated and streamlined project management, and with the Zoho Sign extension, you can sign, send, and manage digital paperwork directly from your project workspace. Join
    • Formatting Problem | Export to Zoho Sheet View

      When I export data to Zoho Sheet View, ID columns are automatically formatted as scientific notation. Reformatting them to text changes the actual ID values. For example, 6557000335603071 becomes 6557000335603070. I have attached screenshots showing this
    • Introducing Workqueue: your all-in-one view to manage daily work

      Hello all, We’re excited to introduce a major productivity boost to your CRM experience: Workqueue, a dynamic, all-in-one workspace that brings every important sales activity, approval, and follow-up right to your fingertips. What is Workqueue? Sales
    • Feature Request - The Ability to Link A Customer with a Vendor

      Hi Finance Suite Team, Many businesses buy and sell products from the same companies or individuals. For example, a car sales business may buy a car from a member of the public, and that member of the public may also buy a new car from us. This makes
    • Long table name (sync from Zoho Creator)

      Dears, How can I remove the suffix in parentheses? These tables are synced from Zoho Creator and are treated as system tables, so their names cannot be changed. This issue makes the aggregation formulas look awful.
    • CRM limit reached: only 2 subforms can be created

      we recently stumbled upon a limit of 2 subforms per module. while we found a workaround on this occasion, only 2 subforms can be quite limiting in an enterprise setting. @Anonymous User I've read about imminent increase of other components (e.
    • [Free Webinar] Learning Table Series - Streamlining incident management process with Zoho Creator

      Hello everyone, We’re excited to invite you to another edition of the Learning Table Series webinar. As you may already know, we've moved to a purpose-based approach in the Learning Table Series this year. Each session now focuses on how a Zoho Creator
    • Unattended - Silent

      How can I hide the tray icon / pop up window during unattended remote access for silent unattended remote access?
    • How to apply customized Zoho Crm Home Page to all users?

      I have tried to study manuals and play with Zoho CRM but haven't found a way how to apply customized Zoho CRM Home Page as a (default) home page for other CRM users.. How that can be done, if possible? - kipi Moderation Update: Currently, each user has
    • Importing into Multiselect Picklist

      Hi, We just completed a trade show and one of the bits of information we collect is tool style. The application supplied by the show set this up as individual questions. For example, if the customer used Thick Turret and Trumpf style but not Thin Turret,
    • Text snippet

      There is a nice feature in Zoho Desk called Text Snippet. It allows you to insert a bit of text anywhere in a reply that you are typing. That would be nice to have that option in Zoho CRM as well when we compose an email. Moderation Update: We agree that
    • Marketing Tip #18: Make your online store mobile-friendly to improve traffic

      Most online shoppers browse on their phones first. If your store is hard to read, slow to load, or tricky to navigate on mobile, they’ll bounce fast. A mobile-friendly store doesn’t just look nice; it improves engagement, reduces drop-offs, and helps
    • [Need help] Form closed. Please contact your form administrator for further assistance.

      https://forms.zohopublic.com/cceinfoifly1/form/CCE2025CCEFocusGroupRegistrationForm2025Fall/formperma/s_8XcLETTbFxZ_TAS4r_W6W5UBl8o5oxEnIX35IBKg4 I checked we didn't exceed the usage limit and form availability is enabled, Please help us enable this form
    • Zoho People. Updating TabularData

      I am trying to update tabular data in the record. I always have the same response. I have checked many times. Section ID is correct. May be something wrong with request structure itself. Can someone help me. Body content type: form urlencoded query params
    • Automatically CC an address using Zoho CRM Email Templates

      Hi all - have searched but can't see a definitive answer. We have built multiple email templates in CRM. Every time we send this we want it to CC a particular address (the same address for every email sent) so that it populates the reply back into our
    • Unable to Send Different Email Templates for Different Documents in Zoho Sign

      Hello Zoho Community, I am facing a limitation with Zoho Sign regarding email notifications sent to customers when a document is sent for signing. Currently, whenever I send any template/document for signing, the email notification that goes to the customer
    • Introducing real-time document commenting and collaboration in Zoho Sign

      Hi, there! We are delighted to introduce Document commenting, a feature that helps you communicate with your recipients more efficiently for a streamlined document signing process. Some key benefits include: Collaborate with your recipients easily without
    • What are the create bill API line item requiered fields

      While the following documentation says that the line items array is requiered it doesn't say what if any files are requiered in the array. Does anyone know? API documentation: https://www.zoho.com/inventory/api/v1/bills/#create-a-bill I'm trying to add
    • Customer ticket creation via Microsoft Teams

      Hi all, I'm looking to see if someone could point me in the right direction. I'd love to make it so my customers/ end users can make tickets, see responses and respond within microsoft teams. As Admin and an Agent i've installed the zoho assist app within
    • Is there a way to update all the start and end dates of tasks of a project after a calendar change?

      Hi! Here's my situation. I've built a complete project planning. All its tasks have start dates and due dates. After completing the planning, I've realized that the project calendar was not the right one. So I changed the project calendar. I now have
    • How to update task start date when project start date changes?

      Hi there, When the start date of a project changes, it's important to update the start dates of the tasks associated with that project to reflect the new timeline. Is there a way to shift the start date of all project tasks when the start date of a project
    • Issue with Picklist Dropdown Not Opening on Mobile

      Hello I am experiencing an issue with picklist values on mobile. While the arrow is visible, the dropdown to scroll through the available values often does not open. This issue occurs sporadically, it has worked occasionally, but it is very rare and quite
    • using the client script based on the look up filed i wnat to fetch the record details like service number , service rate

      based on selected service look up field iwant to fetch the service serial number in the serice form how i achive using client script also how i get the current date in the date field in the on load of the form
    • Zoho Books/Square integration, using 2 Square 'locations' with new Books 'locations'?

      Hello! I saw some old threads about this but wasn't sure if there were any updates. Is there a way to integrate the Square locations feature with the Books locations feature? As in, transactions from separate Books locations go to separate Square locations
    • Add zoho calendar to google calendar

      Hi I keep seeing instructions on how to sync Zoho CRM calendar with google calendar but no instructions on how to view Zoho calendar in my google calendar.
    • Next Page