Hello Workplace Community,
Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of March.
Zoho Mail
Create Collections Under Categories in Bookmarks
Create multiple collections under categories to further classify, manage, and view your bookmarks.
Unread email view filter search
View all your unread emails with a single click using the Unread view parameter in Mail search, which quickly displays all emails in the Unread view.
Enhanced email Print options
You can now choose to include tags, attachments, and user information when printing emails through print options.
Mailbox delegation is now available in Zoho Mail Mobile app
Effortlessly delegate your mailbox to other users to manage on your behalf using Mailbox delegation available in Zoho Mail Mobile app.
Zoho Calendar
Add multiple attendees instantly with contact categories
Add multiple attendees easily by selecting a contact category while creating an event. All contacts within the chosen category are automatically included, helping you save time and streamline event scheduling.
Explore!
Zoho Calendar Mobile app updates
Interactive widgets for quicker actions - Perform quick actions directly from your home screen—view, manage, and update your schedule in real time without opening the app. (iOS only)
Add attachments while creating events - You can now include attachments during event creation, making it easier to share relevant documents, images, or files for better context and collaboration.
Custom notification sounds - Personalize your experience by setting custom notification sounds, helping you easily distinguish calendar alerts from other app notifications.
Improved visibility for completed tasks - Tasks marked as complete in Zoho ToDo will now appear with a strikethrough, giving you a clear visual indication of completed items within your schedule.
Try Now!
Zoho Cliq
Create Zoho Projects tasks without leaving the chat
You can now quickly turn Cliq discussions into Zoho Projects tasks and assign users with a simple command.
Install Zoho Projects Read More
Zoho Connect
Build a workplace people choose to stay in
In our latest blog, discover practical employee retention strategies that improve engagement, strengthen culture, and help organizations reduce turnover in 2026.
Read Full Blog
Zoho Sheet
Create calculated fields and items in your pivot table
You can now create calculated fields and items in pivot table to perform custom calculations without modifying the source data.
Learn More!
Trident for Zoho Workplace
Upload email attachments to WorkDrive
Until now, you could drag and drop email attachments one at a time to the WorkDrive widget without downloading them to the system.
With the new “Add to WorkDrive” option, you can now select and upload multiple email attachments at once. This makes it even easier to move files from your inbox to WorkDrive without the extra step of saving them to your device. (Available on Mac and Windows)
Block and reject future emails
When you receive emails from an unknown sender with malicious content, you can choose to block and reject emails from that sender. This will move the current email to the Spam folder and bounce all future emails from the sender back to them. (Available on Mac and Windows)
Report phishing emails
If you receive an email that appears suspicious, you can now report it as a phishing attempt directly from the Mail Detail view. Reported emails are moved to the Spam folder, and similar emails are automatically filtered into Spam in the future. Reporting such emails helps improve protection against similar threats. (Available on Windows only)
Know when emails track you
Tracking or spy pixels can pick up on your private data, such as when and where you read the email, IP address, and more, to report it back to the sender. Trident can now automatically detect emails containing spy pixels and display a warning. (Available on Mac and Windows)
Annotate images while composing emails
You can now annotate images directly from the Mail Composer to highlight important details before sending them. This helps provide clearer visual context when sharing images in your email. (Available on Windows only)
Stay alert during email exchanges
A warning message is now displayed in the Mail Detail view to protect users against malicious content and phishing attempts in the following types of emails:
Emails identified as potentially harmful, such as unauthenticated senders or emails containing risky attachments.
Emails that may contain potentially unsafe elements, such as password-protected attachments or suspected spam patterns.
Emails that require user awareness, such as messages from first-time senders, external senders, or non-contact email addresses.
Create filters from emails
You can now create filters directly from an email to organize similar emails in the future automatically. The filter conditions are automatically populated based on the email’s details, making it easier to set up filters and manage incoming emails. (Available on Mac and Windows)
Zoho Writer
Zoho Writer switches to a new UI
Zoho Writer now offers a familiar, classic word processor user interface to provide a consistent and unified user experience across all Zoho Office Suite products.
Learn more about the new UI
Zoho Show
Video animations
Enhance presentations by adding animations to videos and controlling how they appear and play during slideshows for better storytelling and visual flow.
Text source copy-paste
Copy and paste text from external sources with improved formatting retention, reducing the need for manual adjustments.
Recent Topics
Atlassian Jira integration live in Zoho Apptics
Tracking crashes and fixing them often happen with different tools. You might use Zoho Apptics to track crashes and understand what went wrong and Jira to resolve those issues. If you use both, you're probably familiar with the manual effort involved
Marketing Tip #32: Improve SEO and customer confidence with an FAQ section
Before making a purchase, customers often have simple questions about delivery times, returns, product usage, or sizing. If they can’t quickly find answers, they may leave your store without buying. Adding a clear FAQ (Frequently Asked Questions) section
Activate python application
Is it possible for a deluge code to activate a python application ? Say i create a deluge program, in that deluge program, i need it to activate a python application stored on my drive Would that be possible, and if so, what would the code look like
Execution Trace & Root Cause Analyzer in Zia
Integrating this capability into Zia would significantly enhance debugging and transparency. 1. Execution Trace Timeline A visual, step-by-step timeline of system activity for any event (e.g., form submission), including: Sequence of triggered workflows
Has anyone integrated Zoho with Go High Level (GHL)? Looking for guidance
Hi everyone, I’m exploring the possibility of integrating Zoho applications with Go High Level (GHL) and wanted to check if anyone in the community has experience with this. Specifically, I’m interested in understanding: Whether a direct integration is
Add Ability to Reset Help Center User MFA in Zoho Desk
Hello Zoho Desk Team, First of all, thank you for recently adding support for Multi-Factor Authentication (MFA) in the Zoho Desk Help Center. We’re very happy to see this enhancement go live, especially since this was a highly requested security feature.
Allow 2 logos for Branding, one for Light Mode and one for Dark Mode?
Our logo has a lot of black text on it. If we leave the background transparent, per recommendation of Zoho, when a user is viewing a file and turns on dark mode, our logo is not really visible and looks really weird. It would be really great if we could
Upgraded sentiment analysis model for more accurate detection
Hello everyone! Sentiment Analysis in Zia is being upgraded to a newer model to improve how customer sentiment is detected and interpreted. This transition is aimed at getting better contextual understanding across all supported channels. As part of this
Integrate QuickBooks with Bigin and streamline your sales and accounting!
If your business relies on Bigin for customer management and QuickBooks for accounting and invoicing, this new integration is here to make your operations more efficient. By connecting these two platforms, you can now manage your CRM and financial processes
Very limited support for MCP
Has anyone else noticed how limited the MCP support for Zoho People currently is? Right now only a small set of read-only actions (exactly 15) seem to be available. At the same time Zoho CRM supports over 700+ functions. It makes it almost impossible
How has Zoho still not resolved Daylight Savings Time?
According to these forums Zoho has been working on DST for 12 years. Totally unacceptable. Am I missing something? Why are other customers who observe DST not screaming for this to be fixed? Are there reasonable workarounds? This is a must-have for us.
ZOHO Desk attachments support
Hi I just setup MCP with claude, it works well, but it can't read attachments... which makes it kind of useless... Will you be adding attachment capabilities anytime soon?
HOW I CAN GET BETA VERSION FOT TESTING
HI. ZOHO I AM INTERESTED IN YOUR BETA SOFTWARE TO EXPERIENCE NEW FEATURES.
How to Generate Separate Labels for Each Invoice SKU Line Item in Zoho Books?
Hi everyone, I’m trying to implement a requirement in Zoho Books where separate labels need to be generated for each SKU/item from an invoice. Scenario: One invoice can contain multiple products/SKU items Each item/box should have its own separate label
HTML PDF Templates / Build From Scratch option not visible for Custom Modules
Hi everyone, I am working with Zoho Books Custom Modules and trying to create a custom 4x4 package label PDF template using HTML/CSS. According to the official Zoho Books documentation for HTML PDF Templates, there should be an option like: Settings →
Updating Sales orders on hold
Surely updating irrelevant fields such as shipping date should be allowed when sales orders are awaiting back orders? Maybe the PO is going to be late arriving so we have to change the shipment date of the Sales order ! Not even allowed through the api - {"code":36014,"message":"Sales orders that have been shipped or on hold cannot be updated."}
Direct Integration Between Zoho Cliq Meetings and Google Calendar
Dear Zoho Team, We’d like to submit the following feature request based on our current use case and the challenges we’re facing: 🎯 Feature Request: Enable meetings scheduled in Zoho Cliq to be automatically added to the host's Google Calendar, not just
billable_expense_id in Invoice API does not set invoiced=true on bill line items — causes duplicates in Projects > Create Invoice
Hi Zoho Community, We are running an automated batch invoicing system using the Zoho Books API and have hit two critical bugs that are causing duplicate invoice risk in production. Raising this here for visibility alongside a support ticket already filed.
New fields : radio button
Hi, when customizing a module (eg: Candidates), we are able to select different types of fields (check box, currency, list, ...). However there is no "radio-button" component. This type of fields is often used in Web pages and will be certainly a plus-value
Looking for Guidance on Building a Zoho Website
I'm exploring the possibility of building a custom website with specific features using Zoho as an alternative platform. My goal is to create something similar to https://gtasandresapk.com , with the same kind of functionality and user experience. I'd
Huge confusion in zoho crm and zoho analytics
Context => We have reporting based hierarchy in zoho crm and basically there will be one sales head and couple sales managers and 10 pre sales excutives divided between 2 sales managers we have maintained that in zoho crm and there is complex reporting
Huge confusion in zoho crm and zoho analytics
Context => We have reporting based hierarchy in zoho crm and basically there will be one sales head and couple sales managers and 10 pre sales excutives divided between 2 sales managers we have maintained that in zoho crm and there is complex reporting
Import KB template OR Export template for zoho desk?
Greetings. Can you tell me if there is a way to get an EXPORT of my KB articles? OR is there a template you supply for importing KB articles into my zoho desk? I am looking for a method of understanding what fields can be imported, and what their possible
Choice Availability Reset
If an entry is deleted which included a response to a field with choice availability enabled does that increase the number of remaining times the choice can be selected?
Rich Text Type Format for Notes Field
Has it been discussed or is there a way to insert a table in the notes field? We sometimes receive information in a table format, and it would be beneficial to have it in the same format as a note on a record.
[Bug] WebAuthn passkey registration blocked on rpIds with TLDs longer than 6 characters (.accountant, .technology, etc.) — isValidDomain regex too strict
Hi, Filing on behalf of an enterprise customer where Zoho Vault is deployed across the company. The Chrome extension blocks WebAuthn passkey registration on legitimate sites whose Relying Party ID (rpId) has a TLD longer than 6 letters. This affects every
[Heads Up] Upcoming update to field values in Zoho Books - Zoho Analytics integration
Hello Users, We'd like to inform you of an upcoming update to the Account Type field values in the Zoho Books integration for Zoho Analytics from June 1, 2026. What's Changing? The following values under the Account Type field are being renamed to align
Important update: Migrate to the new SalesIQ live chat widget before May 15, 2026
The old SalesIQ live chat widget will be deprecated on May 15, 2026. This is a final reminder to migrate to the new SalesIQ live chat widget before this date. After May 15, 2026, the old widget will no longer be maintained, which can lead to slower performance
Zia Agent built in ChatKit UI does not render markdown
Hi, You have a major shortcoming in the Zia Agent UI. The test UI that is embedded in agents.zoho.com allows you to test the agent has full support for rendering markdown, but your ChatKit UI does not have support for rendering markdown. If I embed it
Team folder not created when creating project using zoho flow
When I try to automate project creation using zoho flow, and I have enabled workdrive integration to automatically create team folders to attach to the project, this only works when I create a new project through the UI. But I am trying to automate project
Zoho Projects - Email notification relabelling of modules not present on default templates
Hi Projects Team, I noticed that in the default email template notification, the word "bug" was not renamed to the lable I am using in my system. As many users may used the Bugs modules for various purposes including Changes, Revisions, Issues, etc...
GLM 5 not available
Hello, I am trying to setup a Zia Agent using agents.zoho.com. The settings says that GLM5 is among the list of free zoho hosted models available. However, when I try to setup an agent and pick a model from the list only GLM 4.7 Flash is available. How
Set Custom Icon for Custom Modules in new Zoho CRM UI
Can not send or reply to mails
Hello, I can not send mails or reply. If I try to send a mail i get "Unable to send message;Reason:553 Replaying disallowed. Invalid Domain - invata-programare.ro" Can you help me, please? Thank you!
Kaizen #241: Automating Deal risk escalation using Workflow APIs, Connected Workflows, and Functions
Hello everyone! Welcome to another Kaizen week. In many organizations, sales teams work in Zoho CRM, finance teams manage invoices in Zoho Books, and support teams handle customer issues in Zoho Desk. Now consider this scenario: A sales representative
Upload own Background Image and set Camera to 16:9
Hi, in all known online meeting tools, I can set up a background image reflecting our corporate design. This doesn't work in Cliq. Additionally, Cliq detects our cameras as 4:3, showing black bars on the right and left sides during the meeting. Where
Allow Super Admins to Edit Task “Created By” and Issue “Reporter” Fields
Hello Zoho Projects Team, We hope you are doing well. We would like to submit a feature request regarding the ability to manage and correct system ownership fields in Zoho Projects, specifically: Task → Created By Issue → Reporter / Reported By Current
The Social Wall: April 2026
Hello everyone, This month, we’re excited to bring you a set of new updates for Threads in Zoho Social, designed to make publishing, monitoring, and managing your content much easier Threads updates You’ll now see a few useful improvements in the compose
Sort or filter CRM report by count value
Hi there, I'm trying to create a report that will show me high frequency bookings (leads) coming through within a time period for any particular account - this is so we can proactively reach out to these accounts. I have a report that shows the information
Error when changing user permission from read only to user.
Hi there, Ive tried to change one of my users to be able to edit, however i kept getting the error user license exceed.
Next Page