Tips and tricks #9 para Zoho Projects¡Hola, comunidad!
Durante la realización de proyectos es posible que intervengan distintas partes. Incluso dentro de un mismo equipo, los integrantes pueden tener roles distintos en la realización del proyecto. En estos casos, quienes administran los proyectos pueden definir distintos perfiles para estos usuarios basados en los permisos de acceso. En el tip de esta semana, veremos qué tipos de permisos existen y cómo se pueden aplicar a estos perfiles de usuario. ¡Ah! No olvides visitar el resto de Tips and Tricks para Zoho Projects para más contenido como este.
Tip #9: Permisos de acceso para usuarios en Zoho Projects.
Si administras un proyecto, Zoho Projects te permite tener un mayor control sobre el mismo asignando perfiles de usuario con permisos de acceso personalizados. Por defecto, Zoho Projects dispone de 5 perfiles de usuario, el Administrador y otros 4 perfiles editables, que disponen de más o menos permisos:
Asimismo, puedes crear tus propios perfiles de usuario, adaptados a las necesidades del proyecto y de los equipos, y establecer permisos y restricciones. Para hacerlo, accede a Configuración > Administrar usuarios > Perfiles y roles > Perfiles, y haz clic en el botón superior derecho Agregar perfil. Durante la creación de un perfil encontrarás varias opciones de perfil y permisos. Aquí te dejo un recorrido por los mismos:
Tipo de perfil
Existen dos tipos de perfil en Zoho Projects: Perfil de usuario y Perfil de cliente. Mientras que los primeros tienen acceso a los módulos con datos internos y externos, los perfiles de cliente sólo podrán acceder a datos externos.
Permisos del portal
Estos permisos sólo están disponibles para usuarios de proyecto. Desde aquí podrás dar o denegar acceso a las distintas secciones de portal, como son los informes globales, la creación de nuevos proyectos, o la edición de plantillas de tareas, blueprints y más. Desde este enlace puedes ver qué implica dar permiso a cada una de estas secciones.
Permisos de proyecto
Los permisos de proyecto pueden darse tanto al perfil de cliente como al perfil de usuario. Desde aquí puedes controlar el acceso a varias partes del proyecto, como son los foros, páginas, eventos, etc. Puedes encontrar más información sobre este apartado aquí.
Permisos de módulo
Esta sección te permite establecer permisos tanto a perfiles de usuario como a perfiles de cliente. En este apartado los permisos pueden ser más específicos, de forma que, por ejemplo, unos perfiles puedan ver todas las tareas, mientras que otros sólo puedan ver las tareas relacionadas con el usuario (creadas, asignadas, seguidas, donde se le ha mencionado, o donde se le ha seleccionado):
Nota: los accesos de Agregar, Editar y Eliminar sólo estarán disponibles una vez el acceso de Ver esté activado.
Los permisos de Editar y Eliminar permiten al usuario la asignación de tareas, con dos variantes: De propiedad (el usuario puede asignarse tareas a sí mismo) o Agregadas (el usuario puede asignar tareas a otros usuarios). El apartado 'más' en algunos de los campos contiene opciones para que el usuario pueda reordenar o añadir seguidores al módulo seleccionado.
Además, dentro de las tareas existe la opción de dar permisos a nivel de campos. Esta opción se encuentra en el apartado de tarea (mostrado arriba) en el icono de la llave, y permite restringir los permisos a los campos de tu elección para el perfil de usuario que estés creando.
Estos permisos son los de Ver/Editar el campo, Sólo ver, u Ocultar (siendo esta última opción la de ocultar el campo a este perfil de usuario). Puedes encontrar toda la información relativa a estos permisos en este enlace.
¡Hasta aquí el recorrido! Espero, como en cada ocasión, que este consejo os sea de utilidad. ¡Saludos!
Recent Topics
Notification to customers when I use a Zoho function
Hi all, I tried searching the community but couldn't find anything about it. I noticed that the customer receives the notification of reopening the old ticket but does not receive the notification of opening a new ticket when I use the function: "separate
Desk DMARC forwarding failure for some senders
I am not receiving important emails into Desk, because of DMARC errors. Here's what's happening: 1. email is sent from customer e.g. john@doe.com, to my email address, e.g info@acme.com 2. email is delivered successfully to info@acme.com (a shared inbox
"Spreadsheet Mode" for Fast Bulk Edits
One of the challenges with using Zoho Inventory is when bulk edits need to be done via the UI, and each value that needs to be changed is different. A very common use case here is price changes. Often, a price increase will need to be implemented, and
Email Notifications not pushing through
Hi, Notifications from CRM are not reaching my users as they trigger. We have several workflow triggers set up that send emails to staff as well as the notifications users get when a task is created for them or a user is tagged in the notes. For the past 6 days these haven't been coming through in real time, instead users are receiving 30-40 notifications in one push several hours later. This is beginning to impact our daily usage of CRM and is having a negative effect on our productivity because
Ticket layout based on field or contact
Hi! I want to support the following use-case: we are delivering custom IT solutions to different accounts we have, thus our ticket layouts, fields and languages (priority, status field values should be Hungarian) will be different. How should I setup
Add specific field value to URL
Hi Everyone. I have the following code which is set to run from a subform when the user selects a value from a lookup field "Plant_Key" the URL opens a report but i want the report to be filtered on the matching field/value. so in the report there is
Syncing Bills in Zoho Books to Zoho CRM
Is there any way to sync the Bills in Zoho Books in Zoho CRM
SAML in Zoho One vs Zoho Accounts
What is the difference between setting up SAML in Zoho Accounts: https://help.zoho.com/portal/en/kb/accounts/manage-your-organization/saml/articles/configure-saml-in-zoho-accounts ... vs SAML in Zoho One?: https://help.zoho.com/portal/en/kb/one/admin-guide/custom-authentication/setting-up-custom-authentication-with-popular-idps/articles/zohoone-customauthentication-azure
How do I change the order of fields in the new Task screen?
I have gone into the Task module layout, and moving the fields around does not seem to move them in the Create Task screen. Screenshot below. I have a field (Description) that we want to use frequently, but it is inconveniently placed within the More
Zoho Inventory. Preventing Negative Stock in Sales Orders – Best Practices?
Dear Zoho Inventory Community, We’re a small business using Zoho Inventory with a team of sales managers. Unfortunately, some employees occasionally overlook stock levels during order processing, leading to negative inventory issues. Is there a way to
CRM gets location smart with the all new Map View: visualize records, locate records within any radius, and more
Hello all, We've introduced a new way to work with location data in Zoho CRM: the Map View. Instead of scrolling through endless lists, your records now appear as pins on a map. Built on top of the all-new address field and powered by Mappls (MapMyIndia),
Deactivated Zoho One account can sign in
I am concerned by the fact that deactivated users in Zoho One have the ability to sign in even after their account has been deactivated (not deleted). these inactive identities have no access to individual Zoho apps or data. based on my experience they
How can I reset the password for a user in Zoho Projects
We need to reset the password for a user in Zoho Projects. I am the admin portal owner and there was nothing to be found to do this. very confusing.
No funcionan correctamente el calculo de las horas laborales para informe de tickets
Hola, estoy intentando sacar estadísticas de tiempo de primera respuesta y resolución en horario laboral de mis tickets, pero el calculo de horas en horario laboral no funciona correctamente cree los horarios con los feriados : Ajusté los acuerdos de
How can I add a comment to an existing ticket via API?
I need to add comments/notes to the history of an existing ticket using the API without overwriting the original ticket description. Thanks!
Internal Error When Accessing Team Inbox.
All our users are seeing this error in teaminbox. Because its a critical tool kindly resolve this issue ASAP.
Marketer's Space: Proven tips to improve open rates – Part III
Hello Marketers! Welcome back to another post in Marketer's Space! This is the final post in the "open rate series". In the first and second parts, we discussed topics ranging from sender domains to pre-headers—but we're not done yet. A few more important
MCP no longer works with Claude
Anyone else notice Zoho MCP no longer works with Claude? I'm unable to turn this on in the claude chat. When I try to toggle it on, it just does nothing at all. I've tried in incognito, new browsers, etc. - nothing seems to work.
Change Number Field to Decimal Field
Hi, It would be nice to be able to change the field type without having to delete it and create a new one, messing up the database and history. Thanks Dan
Allow Text within a Formula
Hi, I would like to be able to use this for others things like taking an existing Date Field and copying its value, so by entering getDay(Date)&"-"&getMonth(Date)&"-"&getYear(Date) it results in 01-02-2026. And then when the Date is changed so is this
Zoho Social - Feature Request - Reviewer Role
Hi Social Team, I've come across this with a couple of clients, where they need a role which can review and comment on posts but who has no access to create content. This is a kind of reviewer role. They just need to be able to see what content is scheduled
Zoho Books/Inventory - Update Marketplace Sales Order via API
Hi everyone, Does anyone know if there is a way to update Sales Orders created from a marketplace intigration (Shopify in this case) via API? I'm trying to cover a scenario where an order is changed on the Shopify end and the changes must be reflected
Zoho Inventory / Finance Suite - Add feature to prevent duplicate values in Item Unit field
I've noticed that a client has 2 values the same in the Unit field on edit/create Items. This surprised me as why would you have 2 units with the same name. Please consider adding a feature which prevents this as it seems to serve no purpose.
Zoho CRM for Everyone's NextGen UI Gets an Upgrade
Hello Everyone We've made improvements to Zoho CRM for Everyone's Nextgen UI. These changes are the result of valuable feedback from you where we’ve focused on improving usability, providing wider screen space, and making navigation smoother so everything
Kaizen #224 - Quote-driven Deal Reconciliation Using Zoho CRM Functions and Automation
Hello everyone! Welcome back to another instalment in the Kaizen series. This post covers quote-driven deal reconciliation, emphasizing Functions and Automation to address practical sales challenges. Business Challenge Sales organizations often mark deals
Dependent / Dynamic DropDown in ZohoSheets
Has anyone figured out a way to create a Dropdown, the values of which is dependent on Values entered in the other cell ?
Zoho Inventory - Composite Items - Assembly - Single Line Item Quantity of One
Hi Zoho Inventory Team, Please consider relaxing the system rules which prevent an assembly items from consisting of a single line item and outputting a quantity of 1. A client I'm currently working with sells cosmetics and offers testers of their products
Directly Edit, Filter, and Sort Subforms on the Details Page
Hello everyone, As you know, subforms allow you to associate multiple line items with a single record, greatly enhancing your data organization. For example, a sales order subform neatly lists all products, their quantities, amounts, and other relevant
BARCODE PICKLIST
Hello! Does anyone know how the Picklist module works? I tried scanning the barcode using the UPC and EAN codes I added to the item, but it doesn’t work. Which barcode format does this module use for scanning?
Zoho Inventory - Allow Update of Marketplace Generated Sales Orders via API
Hi Inventory Team, I was recently asked by a client to create an automation which updated a Zoho Inventory Sales Order if a Shopify Order was updated. I have created the script but I found that the request is blocked as the Sales Order was generated by
How do I create an update to the Cost Price from landed costs?
Hi fellow Zoho Inventory battlers, I am new to Zoho inventory and was completely baffled to find that the cost price of products does not update when a new purchase order is received. The cost price is just made up numbers I start with when the product
Manage control over Microsoft Office 365 integrations with profile-based sync permissions
Greetings all, Previously, all users in Zoho CRM had access to enable Microsoft integrations (Calendar, Contacts, and Tasks) in their accounts, regardless of their profile type. Users with administrator profiles can now manage profile-based permissions
Zoho OAuth Connector Deprecation and Its Impact on Zoho Desk
Hello everyone, Zoho believes in continuously refining its integrations to uphold the highest standards of security, reliability, and compliance. As part of this ongoing improvement, the Zoho OAuth default connector will be deprecated for all Zoho services
VoC in Zoho CRM is now data savvy: Explore response drilldown, summary components and participation in CRM criteria
VoC has all the goods when it comes to customer intelligence—which is why we're constantly enhancing it. We recently added the following: A customer drilldown component that shows you the list of prospects and customers behind a chart's attribute Expanded
How do I bulk archive my projects in ZOHO projects
Hi, I want to archive 50 Projects in one go. Can you please help me out , How can I do this? Thanks kapil
Error 0x800CCC0F Outlook
Hello, i cannot send or receive email in outlook. can you please help. 'Sending' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).'
Passing the CRM
Hi, I am hoping someone can help. I have a zoho form that has a CRM lookup field. I was hoping to send this to my publicly to clients via a text message and the form then attaches the signed form back to the custom module. This work absolutely fine when
Can I add Conditional merge tags on my Templates?
Hi I was wondering if I can use Conditional Mail Merge tags inside my Email templates/Quotes etc within the CRM? In spanish and in our business we use gender and academic degree salutations , ie: Dr., Dra., Sr., Srta., so the beginning of an email / letter
Zoho vault instal on windows
I am trying to use Zoho Vault Desktop for Windows, but I am unable to complete the sign-in process. Problem description After logging in to my Zoho account and clicking Accept on the authorization page, nothing happens. The application does not proceed
Zoho Browser??
hai guys, this sounds awkward but can v get a ZOHO BROWSER same as zoho writer, etc. where i can browse websites @ home and continue browsing the same websites @ my office, as v have the option in Firefox, once i save and close the browser and again when i open it i will be getting the same sites. If u people r not clear with my explanation, plz let me know. Thanks, Sandeep
Next Page