We’re transitioning from Zoho ShowTime to TrainerCentral

Hello everyone,

Zoho ShowTime was originally built as a training platform to serve training agencies, HR teams, and individual trainers. As the platform grew, we realized that more creators and businesses could benefit from its capabilities. That’s why we launched a new brand, TrainerCentral, a full-featured training platform that handles everything from course creation to live sessions. With a host of new features and added capabilities in TrainerCentral, we’re saying goodbye to Zoho ShowTime and transitioning to a more advanced, comprehensive platform.

With TrainerCentral, you can design multimedia-rich courses that combine videos, documents, quizzes, and assignments to offer self-paced training. Built-in live session tools allow you to host interactive sessions including polls, chats, and surveys, to keep learners engaged. The platform simplifies learner management with detailed progress tracking, analytics, and automated certificates, helping trainers measure performance and learning outcomes with ease.

It also offers a no-code website builder that enables users to create a professional, fully branded academy website to strategize and market their online courses effectively to learners. With its robust, integrated payment gateway system, it facilitates secure, frictionless transactions across global markets.

This migration from Zoho Showtime to TrainerCentral will provide you with access to enhanced features, improved performance, and a unified training experience.

How to migrate from Zoho ShowTime to TrainerCentral.

You can migrate your account from Zoho ShowTime to TrainerCentral anytime by clicking the Migrate button in the left pane and following the on-screen instructions. Once migrated, you’ll receive a notification, through which you can access your TrainerCentral account.

1. Only the super admin of a Zoho ShowTime portal can migrate their portal's data to TrainerCentral.
   
2. We’ll be disabling remote session scheduling and learner registration for on-demand sessions starting December 1, 2025. With this transition, Zoho ShowTime will reach its End of Life (EOL) on December 31, 2025.
   

To avoid any disruptions to your live classes, please move to TrainerCentral before December 31, 2025.

We hope this will elevate your experience to the next level.

If you have any questions, take a look at the FAQ section below, reach out to us at support@zohoshowtime.com, or just leave a comment here.  

FAQ

1. How long will the migration take? 

The migration of your Zoho ShowTime data and account portal is expected to take approximately one to two hours. In the event of any technical issues or glitches during the migration, the product team will address them immediately. In such rare cases, the migration will be completed within 24–48 hours.

2. What will happen to my Zoho ShowTime account if it is not migrated before the sunset?

If you fail to migrate before the sunset, i.e., December 31, 2025, active Zoho ShowTime accounts will be automatically migrated to TrainerCentral.

 3. What will happen after migration? 

You will be able to access TrainerCentral with your Zoho ShowTime credentials and continue your teaching journey seamlessly, with the added benefit of new features.

 4. Will there be any changes to my payment after migration? 

No, there will be no changes to your payment. The amount you currently pay for your Zoho ShowTime subscription will remain the same after migration.

 5. I am a Zoho ShowTime customer or Zoho One user. How will I be mapped to the TrainerCentral plan? 

If you are a Zoho ShowTime customer or a Zoho One user, you will be mapped to the equivalent TrainerCentral plan automatically to ensure a seamless transition.

 6. What happens if I choose not to migrate? 

You can back up your data, including materials, recordings, and analytics associated with your account, and then contact our support team to delete your account.

 7. I am a Zoho One user and purchased paid attendee add-ons. How do I enable them in TrainerCentral? 

You’ll need to reach out to support team to enable it again in TrainerCentral.

8. Will my configured payment gateway and ticket settings in Zoho ShowTime be migrated to my TrainerCentral account automatically?  

All of the sessions and tickets created in Zoho ShowTime will be migrated without any changes to your TrainerCentral account. However, for any new sessions you create in TrainerCentral, you will need to set up your payment gateway and ticketing options again.

Kindly refer to this help link to see the list of payment gateways supported by TrainerCentral.

 9. Where can I find my past sessions and library content from Zoho ShowTime in TrainerCentral after migration?

     

➤ Remote session: You can find previously created/conducted Zoho ShowTime remote sessions in Live Workshops → Past Sessions.
➤ On-demand session: You can find previously created/conducted Zoho ShowTime on-demand sessions in Live Workshops → On demand.
➤ All materials hosted in your ShowTime library will be moved to TrainerCentral's library.

 10. Will my current integrations like Zoho CRM, Zapier, and Zoho Flow function seamlessly? 

All of your Zoho CRM, Zapier, and Zoho Flow integrations and their functionalities will be migrated seamlessly to TrainerCentral. In Zapier and Zoho Flow, several additional triggers and actions are available for all courses and live workshops.

 11. If I cancel my TrainerCentral subscription after migration, will I get the same plan when I resubscribe to a new TrainerCentral account? 

No. The equivalent plan is provided only if you migrate from Zoho ShowTime. If you resubscribe for a new TrainerCentral account, you’ll be mapped to a new plan.

12. What if I can't see the Migrate button on my Zoho ShowTime portal?

If the Migrate button isn’t visible, please contact our support team to help you migrate from Zoho ShowTime to TrainerCentral.

• Topic Participants

• Neeraja Raghavendran

  

• Sticky Posts

• Video tip 02: Customize your feedback and evaluation forms in Zoho ShowTime

  Hello everyone,  Here's a new video tip for all our ShowTime users. Today we will learn few quick, effective ways to evaluate your participants and assess your trainings conducted on Showtime, like MCQs (multiple choice questions), text-boxes, and ratings scale.   Watch the below video to learn how these assessment systems help you effectively evaluate course-related knowledge and skills of your trainees on a regular basis.      Follow this page to learn more such tips and stay updated on all the

• Video tip 05: Host training courses under your own personalized domain and white-label your email communications.

  Hello everyone,  As a trainer, having your own domain name increases your brand's positioning and reach through search results on top search engines like Google, Yahoo, and Bing. Prospective customers will more readily pay for courses from an organization with a professional, established online presence. A custom domain establishes you as a leader in your area of subject expertise, helping you promote your courses and build brand recognition with your global audience.   In today's video tip, we at

• Video tip 04: Do you want to set up repeated training sessions at regular intervals? Learn how.

  Hello everyone,    Sometimes it is difficult to organize and manage your everyday work and training sessions. Scheduling recurring or repeated sessions can be even more time-consuming as you need to create and maintain the training content, schedule multiple time slots for the training, manage registrants across each session, and more.    Zoho ShowTime offers a smarter option for these cases that only takes a few clicks. Play the video below to learn how to use the same presentation content and set

• Spotlight 03: Connect and deliver more effective trainings with ShowTimes' Viewer app

  With the growing need for virtual classroom learning, the use of mobile and tablet software is quickly becoming the most convenient way to share knowledge between educators and students. According to a 2018 study, nearly 67% of digital learners now use mobile devices to complete their online coursework. Additionally, smartphone learners complete course material 45% faster than those using a computer.  Considering these facts, we now introduce our next community spotlight series that will focus on Zoho

• Video tip 1: Record and share trainings on Zoho ShowTime.

  Hello everyone,   We are excited to launch our video tip of the month series within our ShowTime's community, aimed to help our trainers and educators with brief and practical tips on delivering more effective and comprehensive training.   In this month's video tip, we will show you how to record your training sessions quickly and share them with your attendees and other prospective learners externally. We hope this tip was useful. ShowTime also allows you to automatically record your live trainings

• Recent Topics

• Tip 7: How to fetch data from another application?

  Hi everyone, Following our Zoho Creator - Tips and Tricks series every fortnight, we are back today with a tip based on one of the most popular questions asked in our forum. This tip would help you fetch data from another application(App B) and use it

• The Social Wall: May 2025

  Hey everyone, We're excited to share some powerful updates for the month of May! Let's take a look! Reply to your Instagram and Facebook comments privately through direct messages Are you tired of cluttered comment threads or exposing customer queries

• Sub-Form Fields as Filters for Reports

  Hi, I would like to use the Sub-Form Fields as Filters in Reports just like we do for Main Page Fields. Thanks Dan

• Zoho CRM Formula - Current Time minus Date/Time field

  Hello, I am trying to prevent duplicate emails going to clients when more than 1 deal is being updated. To do this, I would like to create a formula to identify if a date/time field is >= 2 hours ago. Can someone please help me write this formula? Example:

• Per Level Approval for admins

  We need Process admins like Zoho CRM in Zoho Books for per stage approval Currently in books, admins only have the option for Final Approval But for example, in cases like when an employee is on leave, we can't just approval one level we only have option

• Billing Management: #7 Usage Billing in Telecom & Internet Service Provider

  Telecom and Internet Service Providers operate in markets where usage varies drastically from one customer to another. While flexible, usage-based models align revenue directly with consumption, they also introduce operational challenges like real-time

• Zoho Sprints - Q3 updates for 2025

  The updates for the third quarter of 2025 are out. A few significant features and enhancements have been rolled out to improve user experience and product capabilities. The following are the updates: Manage tags and cluster tags Record and maintain project

• Kaizen #208 - Answering your Questions | Functions, AI and Extensions

  Hello Developers! Welcome back to a fresh week of Kaizen! We are grateful for your active participation in sharing feedback and queries for our 200th milestone. This week, we will answer the queries related to Functions and Extensions in Zoho CRM. 1.

• Zoho CRM still doesn't let you manage timezones (yearly reminder)

  This is something I have asked repeatedly. I'll ask once again. Suppose that you work in France. Next month you have a trip to Guatemala. You call a contact there, close a meeting, record that meeting in CRM. On the phone, your contact said: "meet me

• Creating Restaurant Inventory Management on Zoho

  Hi,  We run a small cloud kitchen and are interested to use Zoho for Inventory and Composite Item tracking for our food served and supplied procured to make food items.  Our model is basically like subway where the customer can choose breads, veggies,

• To Zoho customers and partners: how do you use Linked Workspaces?

  Hello, I'm exploring how we can set up and use Linked Workspaces and would like to hear from customers and partners about your use cases and experience with them. I have a Zoho ticket open, because my workspace creation fails. In the meantime, how is

• Zoho Forms to Zoho CRM : First/Last Name to just Name ?

  When integrating a Zoho Form into the Accounts menu of the CRM I'm having trouble with how names are formatted ; In Forms the data is available as First Name or Last Name In the CRM there is only one field called Name How can I ensure that "John" "Smith"

• Enhancements to the formula field in Zoho CRM: Auto-refresh formulas with the "Now" function, stop formula executions based on criteria, and include formulas within formulas

  Dear Customers, We hope you're well! By their nature, modern businesses rely every day on computations, whether it's to calculate the price of a product, assess ROI, evaluate the lifetime value of a customer, or even determine the age of a record. With

• This festive season, offer discounts with coupon code support in Stripe Checkout

  Hello form builders! It’s the festive season, the perfect time to spread joy and great deals! Now, with Zoho Forms’ latest enhancement for Stripe Checkout, you can do exactly that with coupon codes! Your payment forms integrated with Stripe Checkout can

• Cómo creo una factura negativa o de abono?

  NEcesito anular una factura y crear una nueva igual pero en negativo. El sistema no me lo permite

• Power of Automation::Streamline log hours to work hours upon task completion.

  Hello Everyone, A Custom Function is a user-written set of code to achieve a specific requirement. Set the required conditions needed as to when to trigger using the Workflow rules (be it Tasks / Project) and associate the custom function to it. Requirement:-

• Is CRM On Premise available

  Hi Zoho team, Can you please let me know that CRM Zoho is available for On Premise as well? Thanks, Devashish

• Last activity time is acting like last modified time

  When i edit the description or any field in the potential, account, contact and lead, the Last Activity Time is being updated like the Modified Time. This is messing all workflows and reports and we are unable to track real last time of activities like

• CRM : Function to add user name to text field

  I have a lookup field in a module that is linked to the CRM users so we can assign a Project Lead to the customer. Sadly Zoho Marketing Automation doesn't sync Lookup fields so I need to extract information from the lookup to text fields: Lookup field

• Zoho CRM - Restrict Login based on work hours

  Hi there, I'm wondering if we can restrict users to login during works - For example the users would be able to login from 8am to 5pm. I have seen the IP address restriction - the only downfall is what if the customer has dynamic IP. thanks Jiri

• Tips and Tricks #46: Customize themes and templates using Show's Master View

  Hi All!  Let's say you want to revamp your presentation and make changes to its visual design. You can do this easily using the Master Slide and its associated layouts. The Master Slide stores information about all the layouts used in the presentation.

• Sheet View in CRM portal

  Hi, When will it be possible for my CRM portal users to edit/add records with Sheet View? George

• What's New in Zoho Invoice | July - September 2025

  Hello everyone! We’re back with the latest updates and enhancements we’ve rolled out in Zoho Invoice from July to September 2025. Here’s what’s new this quarter: Introducing the Singapore Edition in Zoho Invoice Share Invoices through WhatsApp GST 2.0

• Alert: Audio Call Support to be discontinued for Old Live Chat Widget from December 31, 2025

  Action Required: Upgrade to the New SalesIQ Live Chat Widget We're reaching out with an important update regarding the SalesIQ Live Chat Widget that requires your immediate attention. Effective December 31, 2025, audio call functionality will no longer

• multiple contacts for one account

  We currently use Zoho CRM where each Account represents a club or organization, and each Contact represents a manager or owner. However, some of our managers own or manage multiple clubs, and Zoho only allows a contact to be linked to one account at a

• Rich text Merge field - Not using font specified in HTML

  I have a rich text merge field in a writer template which is creating a table. I have chosen to use this method instead of a repeat region because I need to specify specific cell background colours which change every time the document is created. The

• Can't change form's original name in URL

  Hi all, I have been duplicating + editing forms for jobs regarding the same department to maintain formatting + styling. The issue I've not run into is because I've duplicated it from an existing form, the URL doesn't seem to want to update with the new

• ヒートマップ詳細設定について

  はじめまして マーケティング担当の浅田です。 PageSenceのヒートマップ設定について質問です。 単一ページ毎の設定は上手くできるのですが 詳細設定にて、トップページのURLを含ませ全体のヒートマップを計測できないか試したところ お知らせ：データを受信していません。と表示されてしまいます。 トップページURLで始まるページの条件も試しております。 全頁を反映させたいと思い、詳細設定を上手く設定できたらと考えております。 どなたか詳しい方がいらっしゃいましたら、教えて頂けませんでしょうか 宜

• Automatic category assignment

  Hi, I’d like to ask if there is a way to automatically assign an expense category based on the recognized Merchant. What would be the simplest way to set up automatic category assignment? Alternatively, is there an option to first choose the category

• Experience with Zoho Vertical Studio

  I'm considering Zoho Vertical and would love to hear from some devs who've been using it. The Zoho ecosystem is pretty solid, so I assume the experience has been pretty good, but sometimes Zoho has its quirks. Overall, has your experience been positive?

• LinkedIn Chrome Extension

  Hello - I believe it is a known issue that the LinkedIn extension Resume Extractor has stopped working and they are working on potential fixes. Wondering how others users are finding this issue and if there are any better workarounds for this issue? It

• Advance PDF creation from CRM data

  I'm trying to create a PDF export of data in the CRM. My problem is I want a pretty complicated format for the data. I'm trying to export multiple modules worth of data, with nested one-to-many relationships between the modules. Along with that, I want

• Where does this report come from in the Zoho One ecosystems?

  Is this directly from MA, Analytics or ??? ???

• Sub-Form Padding in CSV Export

  Hi, When you use the Sub-Form, and for example you have a Date Field on the Main Page, then Option 1 and Option 2 fields on the Subform, when you export this to CSV the Date column will only have the Date in 1 row, the first row, it would be nice to pad

• More Formula Functions

  Hi, I would like for example to be able to have a Date Field and Formula Fields, and then in the Formula Fields I would like to grab just the Month of the above Date Field or the Week Number of the above Date Field. So more "Functions" than the current

• File upload size limits

  I am designing a contact form in Zoho Creator with File upload facility. I am not sure where and how to set the following properties for the same: Allowed File Types Maximum Size of the Attachment Number of Attachments

• Composite Services and Account Tracking

  I am looking to garner support/request the ability to make composite services. A quick search in the forums brings up multiple requests for this feature. I fail to see why an item is mandatory while services are optional. I also would like to see the

• All operation codes getting Not applied in WO-TT22J1025WOR0471, SR-TT22J1025PRE0423,FOR VIN-W1K6G2AB2SL005130.

  Dear Support Team, Please refer attached screenshot. All operation codes getting not applied in work order. Request you to please check and update ASAP.

• Bank Receipt Catagorization

  Hi, how can I match a bank deposit to multiple customer's invoices ? For e.g. A single person paid to us on behalf of different five customers. I need to keep the separated invoices for each customer

• Exclude Segment from Campaign Recipients

  I've created two Segments in order to separate Non-Marketing Contacts from Marketing Contacts. I'd like to send an Eblast to all Marketing contacts in my lists, but when I go to select Recipients, I have two options: 1. To Choose Lists to Send to; 2.

• Next Page