L'intégration entre logiciels vous permet d'avoir une synchronisation rapide et fiable des données, ce qui élimine également les redondances et améliore l'efficacité opérationnelle. L'objectif est de connecter différents éléments de diverses ressources dans un environnement unique. Quelle que soit la taille de votre organisation, une intégration planifiée et exécutée efficacement vous permet de transférer et de convertir les données de manière transparente et rapide, en temps réel. En intégrant les données et les services, votre entreprise disposera des systèmes nécessaires à la mise en œuvre automatique d'une variété de tâches qui pourront être exécutées et modifiées à tout moment et en tout lieu.
Les avantages
- Fiabilité du système
- Agilité opérationnelle
- Réduction des dépenses
- Gestion efficace du temps
- Augmentation de la productivité des employés
- Meilleur flux de données
- Une vue à 360 degrés des informations clients
- Une plus grande efficacité des équipes
- Amélioration des processus commerciaux
- Adaptabilité
Dans cet article, nous découvrons certaines intégrations de Zoho Projects dans l'écosystème Zoho qui vous permettront de mieux gérer vos projets en toute agilité.
L'intégration Zoho CRM
Zoho Projects supporte l'intégration de Zoho CRM, qui vous aide à gérer vos affaires. Il s'agit d'une synchronisation bidirectionnelle qui est activée pour les mises à jour des tâches et les commentaires entre les deux applications. C'est-à-dire, quand un champ de tâche est mis à jour ou quand un commentaire de tâche est ajouté dans Zoho Projects, le changement est synchronisé avec la tâche respective dans Zoho CRM et vice versa.
Les avantages
- Gardez tous les utilisateurs internes et les clients en harmonie.
- Suivez toutes les activités de projet liées à vos clients à partir d'un seul endroit.
- Automatisez le mappage des comptes clients.
Configurer l'intégration de Zoho CRM
- CRM >> Paramètres >> Marketplace >> Zoho >> Zoho Projects
- L'intégration de Zoho Projects pour votre compte CRM se compose de trois étapes principales :
- Configuration du portail - Un portail, dans Zoho Projects, est un endroit central où tous les projets peuvent être gérés. Lors de l'intégration, tous les projets associés au portail sélectionné seront poussés dans Zoho CRM et peuvent être gérés directement à partir de Zoho CRM.
- Mappage des champs - Pendant l'intégration, vous pouvez mapper les champs de Zoho Projects avec les champs CRM correspondants. Vous pouvez choisir les champs CRM correspondants appropriés sous les modules Deals et Accounts et les associer. Le mappage des champs permettra de remplir automatiquement les champs dans Zoho CRM chaque fois qu'un nouveau projet est créé.
- Mappage des comptes clients - Le mappage des comptes clients est une option fournie dans le cadre de cette intégration : associez les clients (dans Zoho Projects) avec les comptes (dans Zoho CRM). Une fois que la correspondance exacte est trouvée, les projets classés sous les clients sont automatiquement associés au compte correspondant dans Zoho CRM, ce qui vous fait gagner beaucoup de temps et d'efforts. En outre, avec l'aide du mappage personnalisé, vous pouvez sélectionner manuellement les clients des projets et les associer aux comptes CRM respectifs.(IMG)
- Autorisations pour les utilisateurs de Zoho CRM - Vous devez définir les autorisations pour tous les utilisateurs de Zoho CRM en fonction de leurs profils. En définissant les autorisations pour les profils, tous les utilisateurs CRM sous les profils respectifs sont automatiquement poussés dans Zoho Projects. Le rôle des utilisateurs de Zoho CRM poussés dans Projects est défini par défaut comme "Employés". Dans le cas où les utilisateurs CRM existent déjà dans Zoho Projects avant cette intégration, leurs rôles restent intact
L'intégration Zoho Workdrive
Vous aide à collaborer avec vos collègues et à gérer l'ensemble des fichiers dans un espace sécurisé.
Les avantages
- Travaillez en collaboration avec vos collègues.
- Restaurez des fichiers ou des dossiers supprimés.
- L'accès aux informations peut être contrôlé en attribuant différents rôles avec des autorisations précises.
Configurer l'intégration de Zoho Workdrive
- Zoho Projects >> Paramètres >> Marketplace >> Zoho apps >> Zoho Workdrive "Configurer"
- Paramétrez les rôles, cliquez sur "Mettre à jour"
- Cette intégration vous permet de créer des documents au sein d'un projet précis et vous permet de gérer tous les fichiers sous l'onglet "Documents" de Zoho Projects mais avec les fonctionnalités de Workdrive.
L'intégration Zoho Expense
Suivez et gérez les dépenses quotidiennes de vos employés liées aux projets.
Les avantages
- Suivez les dépenses à l'aide des rapports.
- Visualisez les dépenses ainsi que le coût réel et comparez-les au budget.
- Les dépenses doivent être approuvées avant d'être facturées, ce qui vous permet de mieux contrôler les coûts.
- Téléchargez les reçus et soumettez-les pour approbation.
Configurer l'intégration de Zoho Expense
- Zoho Projects >> Paramètres >> Marketplace >> Zoho apps >> Zoho Expense sélectionnez "Activer Zoho Expense"
- Dans la suite Zoho One, si vous avez déjà intégré Zoho Invoice/Zoho Books, la clé ZSC sera également mise à jour automatiquement pour Zoho Expense.
- Depuis l'onglet "Dépense", Zoho Projects vous permet de créer une dépense au sein d'un projet précis.
L'intégration Zoho Meeting
Lancez une discussion en visioconférence depuis Zoho Projects pour faciliter une collaboration contextuelle.
Les avantages
- Ajoutez des réunions à votre calendrier et configurez des rappels.
- Lancez des réunions instantanées avec les membres du projet.
- Enregistrez les réunions et visionnez--les plus tard depuis Zoho Projects.
L'intégration Zoho People
L'intégration Zoho People et Zoho Pojects vous permet de vérifier la disponibilité des utilisateurs, d'appliquer, d'approuver ou de refuser les demandes d’absence et ainsi de maîtriser la réalisation de vos projets.
Les avantages
- Vérifiez si les utilisateurs sont disponibles pour prendre en charge le travail lors de la création de tâches ou de la soumission de problèmes.
- Équilibrez la charge de travail à partir du tableau d'utilisation des ressources en fonction de leur disponibilité.
- Demandez des congés à partir du module de calendrier.
- Approuvez ou rejetez les congés en tenant compte des exigences du projet.
Mais ce n'est pas tout, Zoho Projects s'intègre parfaitement à de nombreuses autres applications Zoho et à des applications tierces.
L'équipe Zoho France
Recent Topics
Messages not displayed from personal LinkedIn profile
Hello. I connected both our company profile and my personal profile to Zoho social. I do see all messages from our company page but none from my private page. not even the profile is being added on top to to switch between company or private profile,
lead convert between modules
Hello, The workflow we set up to automatically transfer leads registered via Zapier into the Patients module to the Leads module started to malfunction unexpectedly on September 25, 2025, at 11:00 AM. Under normal circumstances, all fields filled in the
Flow Task Limits - How to Monitor, Understand Consumption?
So, I got an email last night saying that I've exhausted 70% of my tasks for this month, and encouraging me to buy more tasks. I started to dig into this, and I cannot for the life of me figure out where to find any useful information for understanding,
Cross References Do Not Update Correctly
I am using cross references to reference Figures and current am just using the label and number, i.e. Figure #. As seen here: When I need to update the field, I use the update field button. But it will change the cross reference to no longer only including
Manage control over Microsoft Office 365 integrations with profile-based sync permissions
Greetings all, Previously, all users in Zoho CRM had access to enable Microsoft integrations (Calendar, Contacts, and Tasks) in their accounts, regardless of their profile type. Users with administrator profiles can now manage profile-based permissions
How to Track and Manage Schedule Changes in Zoho Projects
Keeping projects on track requires meticulous planning. However, unforeseen circumstances can cause changes to schedules, leading to delays. It becomes important to capture the reason for such changes to avoid them in the future. Zoho Projects acknowledges
Is there a notification API when a new note is addeding
Trying to push to Cliq, or email notification when there's a new note added in module. How to implement this?
Zoho Sheet - Desktop App or Offline
Since Zoho Docs is now available as a desktop app and offline, when is a realistic ETA for Sheet to have the same functionality?I am surprised this was not laucned at the same time as Docs.
Collaborate Feature doesn't work
Hello Team. It seems that the collaborate section is broken? I can post something but it all appears in "Discussions". In there is no way how I would mark something as Draft, Approval, post or any of the other filter categories? Also if I draft a post
Edit Permission during and after approval?
When a record is sent for approval Can a user request for edit permission from the approver? We don't want to give edit permissions for all the records under approval Only on a case-by-case basis How can we achieve this?
Zoho web and mobile application not workingn
Both zoho forms web and mobile application aren't working. I have checked my network connections and they are fine.
Introducing the revamped What's New page
Hello everyone! We're happy to announce that Zoho Campaigns' What's New page has undergone a complete revamp. We've bid the old page adieu after a long time and have introduced a new, sleeker-looking page. Without further ado, let's dive into the main
Prevent stripping of custom CSS when creating an email template?
Anyone have a workaround for this? Zoho really needs to hire new designers - templates are terrible. A custom template has been created, but every time we try to use it, it strips out all the CSS from the head. IE, we'll define the styles right in the <head> (simple example below) and everything gets stripped (initially, it saves fine, but when you browse away and come back to the template, all the custom css is removed). <style type="text/css"> .footerContent a{display:block !important;} </style>
Bulk Moving Images into Folders in the Library
I can't seem to select multiple images to move into a folder in order to clean up my image library and organize it. Instead, I have to move each individual image into the folder and sometimes it takes MULTIPLE tries to get it to go in there. Am I missing
Latest updates in Zoho Meeting | Breakout rooms and End to end encryption
Hello everyone, We’re excited to share a few updates for Zoho Meeting. Here's what we've been working on lately: Introducing Breakout Rooms for enhanced collaboration in your online meetings and End-to-end encryption to ensure that the data is encrypted
Systematic SPF alignment issues with Zoho subdomains
Analysis Period: August 19 - September 1, 2025 PROBLEM SUMMARY Multiple Zoho services are causing systematic SPF authentication failures in DMARC reports from major email providers (Google, Microsoft, Zoho). While emails are successfully delivered due
Accidentally deleted a meeting recording -- can it be recovered?
Hi, I accidentally deleted the recording for a meeting I had today. Is there a way I can recover it?
To Zoho customers and partners: how do you use Linked Workspaces?
Hello, I'm exploring how we can set up and use Linked Workspaces and would like to hear from customers and partners about your use cases and experience with them. I have a Zoho ticket open, because my workspace creation fails. In the meantime, how is
How to access email templates using Desk API?
Trying to send an email to the customer associated to the ticket for an after hours notification and can't find the API endpoint to grab the email template. Found an example stating it should be: "https://desk.zoho.com/api/v1/emailtemplates/" + templateID;
Update Portal User Name using Deluge?
Hey everyone. I have a basic intake form that gathers some general information. Our team then has a consultation with the person. If the person wants to move forward, the team pushes a CRM button that adds the user to a creator portal. That process is
Unable to retrieve Contact_Name field contents using Web API in javascript function
Hello, I've added a field in the Purchase Order form to select and associate a Sales Order (Orden_de_venta, lookup field). I've also created a client script to complete some fields from the Sales Order (and the Quote), when the user specifies the related
Updating Woocommerce Variation Products Prices Via Zoho CRM
I can update product prices with this flow: But I can't update variant products. I got a code from Zoho for this, but I couldn't get it to work. It needs to find the product in the CRM from the SKU field and update the variation with the price there.
Emails Disappearing From Inbox
I am experiencing the unnerving problem of having some of the messages in my inbox just disappear. It seems to happen to messages that have been in there for longer than a certain amount of time (not sure how long exactly). They are usually messages that I have flagged and know I need to act on, but have not gotten around to doing so yet. I leave them in my inbox so I will see them and be reminded that I still need to do something about them, but at least twice now I have opened my inbox and found
Power of Automation :: Automatic removal of project users once the project status is changed.
A custom function is a software code that can be used to automate a process and this allows you to automate a notification, call a webhook, or perform logic immediately after a workflow rule is triggered. This feature helps to automate complex tasks and
Customizing Form Questions per Recipient Group in Zoho Campaigns/Forms
Hello everyone, I would like to ask if it’s possible in Zoho Campaigns or Zoho Forms to send out a campaign where the form questions can be customized based on the group of recipients. Use case example: I have prepared 20 questionnaire questions. For
Automatic category assignment
Hi, I’d like to ask if there is a way to automatically assign an expense category based on the recognized Merchant. What would be the simplest way to set up automatic category assignment? Alternatively, is there an option to first choose the category
Every time an event is updated, all participants receive an update email. How can I deactivate this?
Every time an event is updated in Zoho CRM (e.g. change description, link to Lead) every participant of this meeting gets an update email. Another customer noticed this problem years ago in the Japanese community: https://help.zoho.com/portal/ja/community/topic/any-time-an-event-is-updated-on-zohocrm-calendar-it-sends-multiple-invites-to-the-participants-how-do-i-stop-that-from-happening
Having Trouble Opening The Candidate Portal
Recently am having trouble opening the Candidate Portal. It keeps loading but cannot display any widgets. Tried Safari, Chrome and Edge. Non of them work. Please solve the problem ASAP.
Forms - Notification When Response Submitted
How do I set it up to generate an email notification when a response (class request) is submitted?
How to disable user entry on Answer Bot in Zobot
Hi, I have an Answer Bot in my Zobot, here is the configuration: I only want the user to choose 1 of the 4 the options I have provided: When no answer found, user chooses 'I'll rephrase the question' or 'Ask a different question When answer is found,
More admin control over user profiles
It's important for our company, and I'm sure many others, to keep our users inline with our branding and professional appearance. It would be useful for administrators to have more control over profile aspects such as: Profile image User names Email signatures
Please Make Zoho CRM Cadences Flexible: Allow Inserting and Reordering Follow-Up Steps
Sales processes are not static. We test, learn, and adapt as customers respond differently than expected. Right now, Zoho Cadences do not support inserting a new step between existing follow-ups or changing the type of an existing primary step. If I realize
Changing the Default Search Criteria for Finding Duplicates
Hey everyone, is it possible to adjust the default search criteria for finding and merging duplicate records? Right now, CRM uses some (in my opinion nonsensical) fields as search criteria for duplicate records which do nothing except dilute the results.
Clear Tag & Linking Between Quotes and Sales Orders
Hi Zoho Team, In Zoho Books, when a quote is converted into a sales order, it would be extremely useful to have: A clear tag/indicator on the quote showing that it has been converted into a sales order. A direct link in the sales order back to the originating
Zoho Books Sandbox environment
Hello. Is there a free sandbox environment for the developers using Zoho Books API? I am working on the Zoho Books add-on and currently not ready to buy a premium service - maybe later when my add-on will start to bring money. Right now I just need a
Add Direct Ticket Link to Zoho Help Center Portal in Email Replies
Hi Zoho Support Team, We hope you're doing well. We’d like to request a small but valuable improvement to enhance the usability of the Zoho Help Center portal (https://help.zoho.com/portal/en/myarea). Currently, when someone from Zoho replies to a support
[Webinar] Deluge Learning Series - AI-Powered Automation using Zoho Deluge and Gemini
We’re excited to invite you to an exclusive 1-hour webinar where we’ll demonstrate how to bring the power of Google’s Gemini AI into your Zoho ecosystem using Deluge scripting. Whether you're looking to automate data extraction from PDFs or dynamically
Connecting Zoho Inventory to ShipStation
we are looking for someone to help connect via API shipStation with Zoho inventory. Any ideas? Thanks. Uri
Subform edits don't appear in parent record timeline?
Is it possible to have subform edits (like add row/delete row) appear in the Timeline for parent records? A user can edit a record, only edit the subform, and it doesn't appear in the timeline. Is there a workaround or way that we can show when a user
New in Cadences: Option to Resume or Restart follow-ups when re-enrolling records into a Cadence, and specify custom un-enrollment criteria
Managing follow-ups effectively involves understanding the appropriate timing for reaching out, as well as knowing when to take a break and resume later, or deciding if it's necessary to start the follow-up process anew. With two significant enhancements
Next Page