Kaizen #130 - Zoho CRM Scala SDK (V6) - Configuration and Initialization

Kaizen #130 - Zoho CRM Scala SDK (V6) - Configuration and Initialization

Hello and welcome to another Kaizen week!

In this week's post, we'll show you how to get started with Zoho CRM's Scala SDK, and walk you through the configuration and initialization process. Specifically, we will  discuss how to use the Scala SDK to make API calls authenticated via self-client. Please note that this article holds true for Scala SDK supporting version 6 of Zoho CRM APIs.

Software Development Kits (SDKs) are sets of tools and libraries designed to simplify the development process, and the integration between applications and specific platforms or services. They provide pre-built functionalities and abstract complex tasks, facilitating easier and faster development process. Zoho CRM's Scala SDKs act as a wrapper  for the REST APIs, thus making it easier to use the services of Zoho CRM.

Simplified Authentication using Scala SDK

Authentication with Zoho CRM APIs is facilitated by the OAuth 2.0 protocol, ensuring secure access to its resources. The process begins with the generation of a grant token for your organization in the Zoho Developer Console, where you specify the required scopes. Subsequently, using this grant token, you can generate both the access token, used for API call authentication, and the refresh token, employed for refreshing the access tokens after their one-hour expiry period. You must persist these tokens, along with their expiry times, in your server's data store for seamless API access. 

However, with the Scala SDK, this authentication process is significantly simplified. After generating the grant token and initialization, the SDK takes care of the rest. The SDK handles token generation, persistence, and refreshing the access token automatically, ensuring access to the resources without manual intervention.

Using the Zoho CRM Scala SDK

Before diving into the usage of Scala SDKs, ensure that the following prerequisites are met:
  • Ensure that the client app has Java version 11 or above.
  • Ensure that the client app has Scala version 2.13.5 or above.
  • Have an IDE such as IntelliJ installed.
  • An active Zoho CRM account.

1. Register your application with Zoho CRM

When you register a client with Zoho CRM, you establish a connection between your application and Zoho CRM, enabling your application to securely access and interact with Zoho CRM APIs and resources after authentication. The registration process involves providing essential details such as the client type, homepage URL, and authorized redirect URIs, depending on the type of client you choose.

To register your client:
  1. Go to the Zoho Developer Console
  2. Click on Get Started or +ADD CLIENT
  3. Choose the Client Type as Self-Client or Server based Applications depending on your application. Read our Kaizen post on the different client types to understand better. For this article, we will proceed with Self-client as we aim to develop a Scala application for our own use.
  4. Fill in the necessary details and click CREATE to register your client successfully. This will provide you with a Client ID and Client Secret.

2. Create a Scala project in your preferred IDE

If you already have your project set up, you may skip this step. However, if you are starting out, the next crucial step is to create a Scala Project in your preferred IDE. For the purpose of this guide, we will be using IntelliJ IDEA as the IDE of choice. 

3. Include the Zoho CRM Scala SDK in your project

To include the Zoho CRM Scala SDK in your project, you can follow different methods as outlined here.  However, for the purpose of this guide, we will demonstrate how to include the SDK using the build.sbt file.

Follow these steps to include the Zoho CRM Scala SDK in your project using the build.sbt file:
  1. Open your project in IntelliJ IDEA or your preferred IDE.
  2. Locate the build.sbt file in your project directory.
  3. Add the Zoho CRM Scala SDK dependency to your build.sbt file. To add the latest version (supporting version 6 of Zoho CRM APIs), include this line in the file  and Save: libraryDependencies ++= Seq( "com.zoho.crm" % "zohocrmsdk-6-0" % "2.0.0")
  4. Sync the changes and reload the files to ensure that the SDK has been added to the project.
Please note that when you install the Zoho CRM SDK, there are many dependencies which will also be installed. These dependencies are necessary for the proper functioning of the SDK and will be automatically managed by your build tool (such as sbt) during the installation process.


4. Obtain the grant token to authenticate your client

To make API calls, you need to authenticate your client by generating a grant token with the required scopes. For this guide, we will be using the self-client created in the first step. 
Log in to the Zoho Developer Console, and generate the grant token with the required scopes. Please note that this grant token has a short life span, and that it is used to generate the access and refresh tokens. Refer to our Kaizen on OAuth2.0 for more details.


5. Configuration and Initialization of the SDK

The configuration step in initializing the SDK involves setting up various objects to define how the SDK operates. This includes specifying the domain for API calls, token persistence, error logging, resource information storage, and more.

Before going into the specifics of various configurations, let us first discuss Token Persistence. Token Persistence refers to the mechanism through which access tokens and refresh tokens obtained during authentication are stored and managed by the SDK.  By storing tokens securely, the SDK can automatically manage token expiration and renewal, eliminating the need for manual token handling by the developer.For details on the different persistence methods supported by our SDKs, please refer to the last section of this post. In this guide, we will be using File Persistence as the method for Token Persistence. However, please note that users must choose the method that best suits their requirements and preferences.

Here is a sample code to initialize the SDK. Make sure to replace the client ID, client secret, grantToken, file paths, and other configurations with your specific values. 
  1. import com.zoho.api.authenticator.OAuthToken
  2. import com.zoho.crm.api.dc.USDataCenter
  3. import com.zoho.crm.api.exception.SDKException
  4. import com.zoho.crm.api.{HeaderMap, Initializer, SDKConfig}
  5. import com.zoho.api.logger.Logger
  6. import com.zoho.api.authenticator.store.FileStore

  7. object BulkWrite {
  8.   @throws[SDKException]
  9.   def main(args: Array[String]): Unit = {
  10.     val environment = USDataCenter.PRODUCTION
  11.     val token = new OAuthToken.Builder().clientID("1000.xxx").clientSecret("xxx").grantToken( "1000.xxx").findUser(false).build()
  12.     //Object containing the absolute file path to store tokens
  13.     var tokenstore = new FileStore("/Documents/SDK-Projects/Scala-SDK/ScalaSample/sdk_tokens_new.txt")
  14.     var logger = new Logger.Builder()
  15.       .level(Logger.Levels.ALL)
  16.       .filePath("/Documents/SDK-Projects/Scala-SDK/ScalaSample/scala_sdk_log.log")
  17.       .build
  18.     var sdkConfig = new SDKConfig.Builder().pickListValidation(false).autoRefreshFields(false).connectionTimeout(1000).requestTimeout(1000).socketTimeout(1000).build
  19.     new Initializer.Builder().environment(environment).token(token).store(tokenstore).logger(logger).SDKConfig(sdkConfig).initialize()
  20.   }
  21. }
  22. class BulkWrite {}

During the initialization step, the following configuration details have to be defined to configure the  behavior and functionality of the SDK. While two of them are mandatory, the others are optional.
  1. environment (mandatory): It determines the API environment, which dictates the domain and URL for making API calls. The format follows the Domain.Environment pattern.
    eg : val env = USDataCenter.PRODUCTION
  2. token (mandatory) : Contains the user token details. Create an instance of OAuthToken with the details that you get after registering your Zoho client. Depending on the available tokens, you can select one of the following flows:
    1. Grant Token Flow: Involves storing and persisting the grant token. This flow is used when you have a grant token available. The SDK will generate and persist the access and refresh tokens, and also refresh the access token upon expiry.
    2. Refresh Token Flow: Involves storing and persisting the refresh token. This flow is used when you have a refresh token available. The SDK will generate and persist the access and refresh tokens, and also refresh the access token upon expiry.
    3. Access Token Flow: In this flow, the access token is directly utilized for API calls without token persistence. The SDK will persist the access token, but upon expiry it won't be refreshed, and an INVALID_TOKEN error will be thrown once the access token has expired.
    4. Id FLow : You can use the id from the persisted token file/DB to make API calls. The id is a unique system generated value for each token details entry in the file/DB. Please note that you can use this method only after the SDK has already been initialized.
  3. logger (optional) : You can customize the logging behavior by setting the desired log level, which can be one of the following: FATAL, ERROR, WARNING, INFO, DEBUG, TRACE, ALL, or OFF. Additionally, you can configure the file path and file name for the log file.
  4. store (optional) : Allows you to configure token persistence for your application. If this is skipped, the SDK will create the "sdk_tokens.txt" file in the current working directory by default to persist the tokens. 

    Database Persistence
    File Persistence
    Custom Persistence
    var tokenstore = new DBStore.Builder()
      .host("hostName")
      .databaseName("databaseName")
      .tableName("tableName")
      .userName("userName")
      .password("password")
      .portNumber("portNumber")
      .build
    var tokenstore = new FileStore("/Users/user_name/Documents/scala_sdk_token.txt")
    var tokenStore = new CustomStore()

  5. SDKConfig (optional) : This method takes care of additional SDK configurations.

    Configuration Key
    Description
    autoRefreshFields
    Default Value : False
    A boolean configuration field to enable or disable automatic refreshing of module fields in the background. If set to true, fields are refreshed every hour, and if set to false, fields must be manually refreshed or deleted.
    pickListValidation
    Default Value : True
    This field enables or disables pick list validation. If enabled, user input for pick list fields is validated, and if the value does not exist in the pick list, the SDK throws an error. If disabled, the input is not validated and the API call is made.
    enableSSLVerification
    Default Value : True
    A boolean field to enable or disable curl certificate verification. If set to true, the SDK verifies the authenticity of certificate. If set to false, the SDK skips the verification.
    connectionTimeout
    Default Value : 0
    The maximum time (in seconds) to wait while trying to connect. Use 0 to wait indefinitely.
    timeout
    Default Value : 0
    The maximum time (in seconds) to allow cURL functions to execute. Use 0 to wait indefinitely.

  6. requestProxy (optional) : Configure this only if you're using a proxy server to make the API calls. To configure, create an instance of RequestProxy containing the proxy properties of the user.

    var requestProxy = new RequestProxy.Builder()
      .host("proxyHost")
      .port(80)
      .user("proxyUser")
      .password("password")
      .userDomain("userDomain")
      .build()

  7. resourcePath (optional) : To configure the absolute directory path to store user-specific files containing module fields information. If this object is skipped, the files will be stored in the project directory itself.
Once the initialization is successful, you can verify that the access and refresh tokens are generated and persisted. You can do this by checking the tokens file or the database, depending on the token persistence method you configured during initialization.


Token Persistence

There are three token persistence methods supported by our SDKs. 
  1. Token Persistence using a Database : In Database persistence, tokens are stored and retrieved from a database (e.g., MySQL). In this case, you should create a table in your database with the required columns. The custom database name and table name can be set in DBStore instance, when you initialise the SDK.
    For instance, to persist your tokens in a table named token in database named zoho in your mySQL DB, use this:

    CREATE DATABASE zoho; // use this to create database named zoho
    // use this to create a table named token, with the following necessary columns
    CREATE TABLE token ( 
      id varchar(10) NOT NULL,
      user_name varchar(255) NOT NULL,
      client_id varchar(255),
      client_secret varchar(255),
      refresh_token varchar(255),
      access_token varchar(255),
      grant_token varchar(255),
      expiry_time varchar(20),
      redirect_url varchar(255),
      api_domain varchar(255),
      primary key (id)
    );

  2. File Persistence : This method allows storing and retrieving the authentication tokens from the file in the file path that you configure. The file will contain the id, user_name, client_id, client_secret, refresh_token, access_token, grant_token, expiry_time, redirect_url, and api_domain.
  3. Custom Persistence : This is a method where users can create their own method of storing and retrieving authentication tokens. To use this method, users need to implement the TokenStore interface and override its methods according to their own logic. For more details, please refer here.
We hope that you found this useful. In next week's Kaizen post, we will discuss about Bulk Write operations using the Scala SDK for Zoho CRM, and on how to import both parent and child records in a single operation.

If you have any queries, let us know the comments below, or send an email to support@zohocrm.com. We would love to hear from you. 


Cheers!
Anu Abraham



Recommended Reads:





    • Sticky Posts

    • Kaizen #197: Frequently Asked Questions on GraphQL APIs

      🎊 Nearing 200th Kaizen Post – We want to hear from you! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.
    • Kaizen #198: Using Client Script for Custom Validation in Blueprint

      Nearing 200th Kaizen Post – 1 More to the Big Two-Oh-Oh! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.
    • Celebrating 200 posts of Kaizen! Share your ideas for the milestone post

      Hello Developers, We launched the Kaizen series in 2019 to share helpful content to support your Zoho CRM development journey. Staying true to its spirit—Kaizen Series: Continuous Improvement for Developer Experience—we've shared everything from FAQs
    • Kaizen #193: Creating different fields in Zoho CRM through API

      🎊 Nearing 200th Kaizen Post – We want to hear from you! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.
    • Client Script | Update - Introducing Commands in Client Script!

      Have you ever wished you could trigger Client Script from contexts other than just the supported pages and events? Have you ever wanted to leverage the advantage of Client Script at your finger tip? Discover the power of Client Script - Commands! Commands
    • Recent Topics

    • Converting Sales Order to Invoice via API; Problem with decimal places tax

      We are having problems converting a Sales Order to an Invoice via API Call. The cause of the issue is, that the Tax value in a Sales Order is sometimes calculated with up to 16 decimal places (e.g. 0.8730000000000001). The max decimal places allowed in
    • Sorting columns in Zoho Projects

      Hi, In project management best practice, sorting columns (ascending, descending) is an important tool. Sorting dates to see the order of tasks starting, sorting on priority or even on planned hours is a must for an efficient project control. Currently,
    • Business Continuity - Disaster Recovery

      I know about the Zoho CRM backup .zip files, however, this doesn't include any of the infrastructure with like custom fields or custom modules. I am curious on what everyone has in place for a true backup or what your plan is if your Zoho instance were
    • Upload API

      I'm trying to use the Upload API to upload some images and attach them to comments (https://desk.zoho.com/DeskAPIDocument#Uploads#Uploads_Uploadfile) - however I can only ever get a 401 or bad request back. I'm using an OAuth token with the Desk.tickets.ALL
    • Losing description after merging tickets

      Hello, We merge tickets when they are about the same topic from the same client. It happens sometimes. We recently noticed that after the merger only the description from the master ticket is left in a thread. And the slave-ticket description is erased.
    • Option to Empty Entire Mailbox or Folder in Zoho Mail

      Hello Zoho Mail Team, How are you? We would like to request an enhancement to Zoho Mail that would allow administrators and users to quickly clear out entire folders or mailboxes, including shared mailboxes. Current Limitation: At present, Zoho Mail only
    • update linked contacts when update happens in account

      Hi, I have a custom field called Licence in the Accounts module. When someone buys a licence, I’d like to update a custom field in the related Contacts. How can I achieve this? I noticed that workflows triggered on Accounts only allow me to update fields
    • Problem Management Module

      I am looking for a Problem Management module within Zoho Desk. I saw in some training videos that this is available, and some even provided an annual price for it. I want an official confirmation on whether this is indeed available. This is not a particularly
    • Deluge sendmail in Zoho Desk schedule can't send email from a verified email address

      I am trying to add a scheduled action with ZDesk using a Deluge function that sends a weekly email to specific ticket client contacts I've already verified the email address for use in ZDesk, but sendmail won't allow it in its "from:" clause. I've attached
    • Unable to explore desk.zoho.com

      Greetings, I have an account with zoho which already has a survey subscription. I would like to explore desk.zoho.com, but when I visit it while logged in (https://desk.zoho.com/agent?action=CreatePortal) I just get a blank page. I have tried different
    • Offline support for mobile app

      Accessing your files and folders from your mobile devices is now quicker and simpler, thanks to the power of offline support. Whether on an Android or iOS device, you can use the Offline function to save files and folders, so you can review them even
    • Zoho Desk KB article embedded on another site.

      We embed KB articles from Zoho Desk on another site (our application). When opening the article in a new tab, there is no issue, but if we choose lightbox, we are getting an error "To protect your security, help.ourdomain.com will not allow Firefox to
    • Zoho CRM Tracking Google Enhanced Conversions

      Can anyone @Zoho, consultants, or users help me understand if Zoho CRM is going to support Google's Enhanced Conversions? I included some information from Google below about it. We use Google Adwords for our pay per click advertising for lead generation,
    • Transitioning to API Credits in Zoho Desk

      At Zoho Desk, we’re always looking for ways to help keep your business operations running smoothly. This includes empowering teams that rely on APIs for essential integrations, functions and extensions. We’ve reimagined how API usage is measured to give
    • List of packaged components and if they are upgradable

      Hello, In reference to the article Components and Packaging in Zoho Vertical Studio, can you provide an overview of what these are. Can you also please provide a list of of components that are considered Packaged and also whether they are Upgradable?
    • Does Attari Messaging app have Bot option and APIB

      Hi, Does Attari also have Bot and API as we use in WhatsApp??
    • How to add application logo

      I'm creating an application which i do not want it to show my organization logo so i have changed the setting but i cannot find where to upload/select the logo i wish to use for my application. I have seen something online about using Deluge and writing
    • Introducing Keyboard Shortcuts for Zoho CRM

      Dear Customers, We're happy to introduce keyboard shortcuts for Zoho CRM features! Until now, you might have been navigating to modules manually using the mouse, and at times, it could be tedious, especially when you had to search for specific modules
    • Empowered Custom Views: Cross-Module Criteria Now Supported in Zoho CRM

      Hello everyone, We’re excited to introduce cross-module criteria support in custom views! Custom views provide personalized perspectives on your data and that you can save for future use. You can share these views with all users or specific individuals
    • Send Automated WhatsApp Messages and Leverage the Improved WhatsApp Templates

      Greetings, I hope all of you are doing well. We're excited to announce a major upgrade to Bigin's WhatsApp integration that brings more flexibility, interactivity, and automation to your customer messaging. WhatsApp message automation You can now use
    • Verifying Zoho Mail Functionality After Switching DNS from Cloudflare to Hosting Provider

      I initially configured my domain's (https://roblaxmod.com/) email with Zoho Mail while using Cloudflare to manage my DNS records (MX, SPF, etc.). All services were working correctly. Recently, I have removed my site from Cloudflare and switched my domain's
    • Zoho Analytics Regex Support

      When can we expect full regex support in Zoho Analytics SQL such as REGEXP_REPLACE? Sometimes I need to clean the data and using regex functions is the easiest way to achieve this.
    • Change of Blog Author

      Hi, I am creating the blog post on behalf of my colleague. When I publish the post, it is showing my name as author of the post which is not intended and needs to be changed to my colleague's name. How can I change the name of the author in the blogs?? Thanks, Ramanan
    • Show Attachments in the customer portal

      Hi, is it possible to show the Attachments list in the portal for the particular module? Bests.
    • Zoho CRM Formula - Current Time minus Date/Time field

      Hello, I am trying to prevent duplicate emails going to clients when more than 1 deal is being updated. To do this, I would like to create a formula to identify if a date/time field is >= 2 hours ago. Can someone please help me write this formula? Example:
    • Does Zoho Docs have a Line Number function ?

      Hi, when collaborating with coding tasks, I need an online real time share document that shows line numbers. Does Zoho's docs offer this feature ? If yes, how can I show them ? Regards, Frank
    • Please make it easier to Pause syncing

      right now it takes 3 clicks to get there. sounds silly, but can you make it just 2 clicks to get it done instead? thats how dropbox does it, 2 clicks to pause instead of 3.
    • Feature Request - Insert URL Links in Folders

      I would love to see the ability to create simple URL links with titles in WorkDrive. or perhaps a WorkDrive extension to allow it. Example use case: A team is working on a project and there is project folder in WordDrive. The team uses LucidChart to create
    • Organization Emails in Email History

      How can I make received Org Emails to show up here?
    • how to differentiate if whatsapp comes from certain landing page?

      I create a Zobot in SalesIQ to create a Whatsapp bot to capture the lead. I have 2 landing pages, one is SEO optimized and the other want is optimized for leads comes from Google Ads. I want to know from which landing page this lead came through WhatsApp
    • How to sync from Zoho Projects into an existing Sprint in Zoho Sprints?

      Hi I have managed to integrate Zoho Projects with Zoho Sprints and I can see that the integration works as a project was created in Zoho Sprints. But, what I would like to do is to sync into an existing Zoho Sprints project. Is there a way to make that
    • How to record company set up fees?

      Hi all, We are starting out our company in Australia and would appreciate any help with setting up Books accounts. We paid an accountant to do company registration, TFN, company constitution, etc. I heard these all can be recorded as Incorporation Costs, which is an intangible asset account, and amortised over 5 years. Is this the correct way to do it under the current Australian tax regulations? How and when exactly should I record the initial entry and each year's amortasation in Books? Generally
    • How to create a drop down menu in Zoho Sheets

      I am trying to find out, how do I create a drop down option in Zoho sheet. I tried Data--> Data Validation --> Criteria --> Text  --> Contains. But that is not working, is there any other way to do it.  Thanks in Advance.
    • Show Payment terms in Estimates

      Hi,  we are trying to set up that estimates automatically relates payment terms for the payment terms we introduced on Edit contact (Field Payment terms).  How can it be done? Our aim is to avoid problems on payment terms introduced and do not need to introduce it manually on each client (for the moment we are introducing this information on Terms and Conditions.  Kind Regards, 
    • How can I calculate the physical stock available for sale?

      Hey Zoho Team,  I've tried to calculate the physical stock on hand in various ways - but always receive a mismatch between what's displayed in Zoho Inventory & analytics.  Can you please let me know how the physical stock available for sale is calculated?
    • When dispatched to crew, assigning lead missing

      Hello, For the past two or three weeks, whenever an officer assigns Service Appointment to a team, the lead person is missing from the assigned service list. Therefore, we have to reschedule the SA and then the lead person becomes visible in the assigned
    • open word file in zoho writer desktop version

      "How can I open a Microsoft Word (.doc or .docx) file in Zoho Writer if I only have the file saved on my computer and Zoho Writer doesn't appear as an option when I try 'Open with'? Is there a way to directly open the .doc file in Zoho Writer?"
    • I want to transfer the project created in this account to another account

      Dear Sir I want to transfer the project created in one account to another account
    • Inactive User Auto Response

      We use Zoho One, and we have a couple employees that are no longer with us, but people are still attempting to email them. I'd like an autoresponder to let them no the person is no longer here, and how they can reach us going forward. I saw a similar
    • Weekly Tips : Customize your Compose for a smoother workflow

      You are someone who sends a lot of emails, but half the sections in the composer just get in your way — like fields you never use or sections that clutter the space. You find yourself always hunting for the same few formatting tools, and the layout just
    • Next Page